“Ariel sealed the deal for me. She was informative, patient, pleasant, and professional. Throughout our consultation I felt like she truly cared about me getting the results I wanted. Thank you, Ariel, for starting my Sonobello journey with such a positive experience!

The woman who processed my credit card (sorry I don’t know her name) was the icing on the cake of my first experience with Sonobello. I had to make some adjustments and she helped me feel at ease and comfortable with her patience, kindness and willingness to help.

A great experience overall!”

Lorraine on BirdeyeJanuary 29, 2023

“Ariel was amazing. I was nervous when I first walked into the the office, but immediately felt welcome. The front desk staff was very sweet. Ariel answered all my questions which was many because she provide in-depth details regarding the procedure from the beginning to the end. Ariel is very knowledgeable and professional, she made me feel very comfortable when showing my body. Leaving my appointment I feel so ready and excited to finally get my body done to feel comfortable with myself ”

Hayden’s Hair on BirdeyeJanuary 28, 2023

“When my wife and I walked in the office it is well presented. It was clean, professionally staged and the receptionist were awesome.

I saw Yaneek and she is is such a professional and has a caring spirit. She made me feel very comfortable. Normally it is very hard for me to take of my shirt but she was so professional and had such a spirit to help me that I felt comfortable.

I am going be honest, I thought I was going to see a man but when I saw it was a woman I said to myself. I might request someone else but her professionalism and again her caring spirit, I felt I was in good hands.

She made me feel comfortable and gave me the confidence that after this things are going to be good and the pictures she showed us spoke volumes.

Thank you for everything and you will be our go to person. My nephew wife wants to do some body contour and they live in Texas, I will recommend Sono Bello. I can’t wait to see the new me soon.

Grateful patient.”

Frankie on BirdeyeJanuary 25, 2023

“What a great experience! The staff was very friendly and very knowledgeable. I felt like I was in good hands! Thank you Dr. Saliba and CC for joining me on my new journey. You both were excellent!!”

robin on GoogleJanuary 14, 2023

“Jenny was awesome! She answered all of my questions and I had several. Her patience and kindness truly met so much. I was so excited when I left.”

Tenelle on BirdeyeJanuary 12, 2023

“Yaneek was absolutely wonderful! She was personable, knowledgeable, friendly and took her time to fully explain everything. My experience was absolutely amazing!”

Genee’ on BirdeyeJanuary 11, 2023

“My experience with Sono Bello was totally amazing. I was a little skeptical the day before my procedure because I didn’t get the time I needed to show up for my procedure until 12 hrs prior. Once received, my anxiety went thru the roof. Needless to say from the time I showed up, thru the procedure and until I was wheeled out the door, my nurse Maylen and Dr. Peebles were flawless. They took their time, answering any questions I had and even made sure I was in agreement with the markings of where my incisions where going to be and what the procedure entailed. For my experience, the entire staff was very pleasant from the beginning (consult) to the very end (discharge). Looking forward to my new contoured look. ❤️”

Stephanie on GoogleJanuary 08, 2023

“If you're not sure as to what you want ask for Yaneek (NeekNeek) she's so professional, knowledgeable and sincere. She's perfect at her job. I can't wait for the end results ”

PaTrice on BirdeyeJanuary 06, 2023

Susan on GoogleJanuary 04, 2023

“I have been thinking about this for a while and did my research, yet I was still nervous about it. Well, all of that changed when I went in for a consultation and met Yaneek! Everything thing was explained to me openly and honestly and she genuinely made me feel comfortable! She answered all my questions and was extremely thorough in explaining everything to me! I knew it was my sign to take the leap and I committed that day! Can’t wait to start my journey! ”

Buffy on BirdeyeDecember 30, 2022

“My first visit to Sono Bello was for my initial consultation and I immediately felt welcomed. Ariel was thorough and very professional, while making me feel comfortable at the same time. I look forward to my procedure and looking me all time best.”

Marisa on BirdeyeDecember 29, 2022

“My initial consultation with Ariel was indeed a great experience. She was thorough, concise, and professional . Looking forward to the next steps. ”

AlvinYvette on BirdeyeDecember 24, 2022

“I had a great experience today with my consultation. Ariel was so great at explaining everything to me and made me feel comfortable enough that I went ahead and scheduled my appointment. I can’t wait to have my procedure done!!”

Brenda on BirdeyeDecember 22, 2022

“Great experience from beginning to end. Special Kudos to Ariel, Consultant-she is personable and knowledgeable. She explained all of the details of the procedure and answered all of my questions. She was encouraging and made me feel very comfortable during the consultation!”

Janel on BirdeyeDecember 20, 2022

“I had an amazing experience at sono bello baltimore. Mrs. Ariel was amazing very knowledgable, helpful and made for a very comfortable experience. I cant wait for my procedure. ”

nadine on BirdeyeDecember 15, 2022

“My experience there was very relaxed and comforting. From the time I had my consultation, pre-op, and surgery. The staff was so friendly and made me so comfortable . I had no doubt in my mind that this was the right place for me to be. I’ve never been greeted with such hospitality and they made me feel confident to have my surgery. Thank you guys! Sonobello is an amazing place! If I need anything else done, I will definitely be going back to sonobello”

Megan on BirdeyeDecember 13, 2022

“I was warmly welcomed at the front desk. Greeted with a friendly smile by Yaneek who explained all the information and answered my questions in detail. This wonderful made sure that I was approved to get my procedure started. I experienced a smooth process at my first office visit. Looking forward to the end results!”

Trinity on BirdeyeDecember 07, 2022

“Great job! Tiffany”

To ni on BirdeyeDecember 07, 2022

“Excellent, professional service at the highest level. Definitely one to emulate, as Dr. Epps, Tiffany, and Ariel are the BEST in class!!”

Barb on BirdeyeDecember 04, 2022

“Everything was wonderful and right on time! It was a really good experience! Everyone was professional and attentive! I would recommend this place to family and friends.”

Nicole on BirdeyeDecember 02, 2022

“The staff is amazing! Dr. Malelu is absolutely EVERYTHING. I'm writing this with less than 24 hours post op, and compared to my gal bladder removal this is a walk in the park. The only inconvenience is the constant leaking and having to change the bandages the first night. But i can already tell the difference. If you're on the fence about doing it, go ahead and do it, it's worth it.”

vanessa on GoogleDecember 02, 2022

“Bad customer service”

Yoni on GoogleNovember 29, 2022

“Met with Yaneek yesterday for a consultation and she was absolutely amazing!!! She took her time and explained absolutely every detail. I couldn’t be happier about this decision!! I would highly recommend anyone that is on the fence about a procedure, please reach out to her!!”

ALICIA on BirdeyeNovember 29, 2022

“Had my consultation with Arial on Saturday, and all I can say is she is absolutely the best, she was super helpful with everything, now the big part is coming im superexcited. I would highly recommend everyone to see Arial. Hopefully I will see you this Saturday. Thank you so much for everything.”

Nicole on BirdeyeNovember 28, 2022

“Nurse Tiffany and Dr Epp made my surgery day very smooth”

Natassia on BirdeyeNovember 21, 2022

“Had my consultation with Ariel. She was friendly, shared a lot of helpful information, and was able to answer all of my questions. I am looking forward to my upcoming procedure.”

Jazz on BirdeyeNovember 20, 2022

Tangie on GoogleNovember 15, 2022

“Had my consultation and decided to go for it. Yaneek was very knowledgeable and carefully explained every part of the process. She answered all of my questions and even gave me information I didn’t know to ask about. The caring nature of my consultant definitely helped my decision. ”

Fatina on BirdeyeNovember 09, 2022

“Nothing against Sono Bello in general, but this office is just so unprofessional. You may be better off going to another office where the practitioners are kinder, more helpful, and are not ignoring patients to talk about what they want for lunch.
Honestly, when it comes to procedures of the bod (a very serious and vulnerable subject) Sono Bello should really train their staff in Hanover to be more attentive, caring, and less dismissive. Why would I have my procedure done with a company in which the staff member I meet for my consultation has an angry demeanor, stares at me blankly, and acts as if she wants me to leave her office? No thank you. I was literally there for 5 minutes and left.
Hope this helps.”

BETTER on GoogleNovember 03, 2022

“What can I say, I sat in my car after my consult planning how to make this happen. After meeting Ms. Yaneek there are not enough words to express the level of relief I am starting to feel. The consult went so well! Didn't feel a bit rushed. Felt like I was sitting with aunt/sister getting the best advice and guidance. Of course I'm nervous for the actual procedure who wouldn't be but so far I can say I'm happy and excited moving forward. Can't wait to feel great and get my confidence. Ready to hold my head high like the queen I am. ”

Jeronica on BirdeyeOctober 31, 2022

“I’ve had a revision at the Arundel Mills office and still not satisfied with results in back roll area.”

Trenae on GoogleOctober 28, 2022

“I had a wonderful experience during my consult. Yaneek was very efficient with providing the details and made me feel comfortable. It was a great experience and I can’t wait to see the results! ”

Claudette on BirdeyeOctober 27, 2022

“Consultation appointment was awesome. Everything was broken down efficiently and I felt completely comfortable. Excited to see the results. Thank you Yaneek for providing me with exceptional service!”

Claudette on GoogleOctober 27, 2022

“It was an absolute pleasure meeting Aeriel today for my consultation. She answered all my questions, and with her recommendation on areas to treat, I could quickly decide and schedule a date for my surgery. I plan to recommend Sonabello to my friends and family. Thanks for a great consultation and experience!”

Juanita on BirdeyeOctober 21, 2022

“Ariel made my experience with sono bello truly wonderful! She is super pleasant and extremely knowledgeable! She answered every question and made sure I was comfortable with making this decision. I am thankful that we got paired up! I plan on recommending her to anyone interested in Sono Bello! THANK YOU THANK YOU THANK YOU ARIEL! ”

Julie on BirdeyeOctober 20, 2022

“Ariel was very kind and professional with my consultation. She was very open and honest with her thoughts of what I should focus on. When she took me to the mirror to see what I could possibly look like after surgery i was very excited and booked my surgery immediately. She explained the cost (teachers we get a discount) and even suggested a good doctor to go through highlighted the work and now I’m looking for clothes and bathing suits to buy because I knowwwww I’m going to look amazing 🤩. She even reached out after the consultation which made me feel more confident with my decision.”

Renee on BirdeyeOctober 16, 2022

“Yaneek made my consultation amazing. She's very friendly, professional and goes over & beyond to make sure you're satisfied and taken cared of. I couldn't have asked for a better Consultant.”

Kiya on BirdeyeOctober 13, 2022

“Yaneek made my consultation amazing. She's very friendly, professional and goes over & beyond to make sure you're satisfied and taken cared of. I couldn't have asked for a better Consultant.”

Kiya on BirdeyeOctober 13, 2022

“Ariel was very professional and personable during my consultation. She answered every question; even when I felt almost too embarrassed to ask, she responded with compassion, reassurance, and made me feel comfortable. Ariel focused on listening to me and ensuring that Sono Bello would be able to help me achieve the minimally invasive “mommy makeover” I have wanted for many years. I am really excited to undergo this transformation!”

Sarah on BirdeyeOctober 12, 2022

“Ariel was very professional and personable during my consultation. She answered every question; even when I felt almost too embarrassed to ask, she responded with compassion, reassurance, and made me feel comfortable. Ariel focused on listening to me and ensuring that Sono Bello would be able to help me achieve the minimally invasive “mommy makeover” I have wanted for many years. I am really excited to undergo this transformation!”

Sarah on BirdeyeOctober 12, 2022

“Yaneek was amazing. I was a little unsure about how this consultation was going to go but she made me feel comfortable and excited about the whole thing. I look forward to the procedure and the results to come after - thanks again! M.J. Foxwell”

Marisa on BirdeyeOctober 12, 2022

“Out standing visit. No major issues. The rep was very easy to understand and explained the entire process mistake free . I am very happy with Son Bella.”

TONY on BirdeyeSeptember 30, 2022

“I had a great experience during my consultation with Yaneek! I was a bit nervous going into it but she made me feel comfortable and at ease. She was so kind and explained everything very well. She made me feel confident in my decision and I look forward to my procedure in November!”

Katie on BirdeyeSeptember 28, 2022

“So far so good, had my consultation, and I can honestly say speaking with my Consultant Yaneek P. was a wonderful experience. Yaneek was so nice and pleasant, she explained everything in detail making me feel very comfortable with moving forward with the procedure. ”

Nicky on BirdeyeSeptember 21, 2022

“Wow ! I wasn’t expecting this type of experience during my consultation. Yaneek P. was so pleasant and easy to talk to, I had a lot of questions and she took her time explaining everything to me in detail.”

Nicky on BirdeyeSeptember 21, 2022

“ Cheretta S. - Saturday I had a consultation at Sonobello in Hanover, MD! Ariel was truly awesome! I felt she was very supportive and extremely informative. When I arrived for my consultation she was very personable and very detailed. She answered all of my questions that I had written down. She also gave me full description of procedures offered. She also went over in full detail of the procedure of what I was having done, including my pre and post op expectations and the scheduling of my follow appointments and meetings with physicians. She also explained on full detail the cost of procedures and full detail. I honestly felt that from having consultation with Ariel I just knew Sonobello was my right choice. Iam really looking forward to my new look? I honestly feel this will be great experience with Sonobello ⭐️⭐️⭐️⭐️⭐️⭐️”

Cheretta on BirdeyeSeptember 20, 2022

“I can’t even put to words how great Ariel was with me. Her customer service was ON POINT! I had my mind made up that she was gonna try to sell me this procedure (because that’s her job) but I kid you not she was mad cool and down to earth. She just provided me with all the information I needed and answered all my questions and before we were done I felt like we created a bond, seriously. That how real she is. I’m so glad we crossed path and I can’t wait for our next encounter. Keep up the good work Ariel, see you soon! ”

Kelly on BirdeyeSeptember 19, 2022

“They booked appointment at 12 noon and made us wait for 2 hours . There is no professionalism. They don’t respect time”

Jai on GoogleSeptember 13, 2022

“I have not had my procedure done yet, but Yaneek welcomed me with open arms. She made me feel extremely comfortable and explained everything in great detail to me. She answered all of my questions and walked me through from point A to Z and this was only the consultation. As my journey continues, I will be back with an update.”

Isatu on BirdeyeSeptember 11, 2022

“I must say Ariel was fantastic. She made me feel comfortable and the information she gave was pivotal in my decision to commit. I’m ready for this next phase. Thank you Ariel.”

Cheryl on BirdeyeSeptember 10, 2022

“My consultation with Yaneek went very well. She provided me with her honest opinions of what would work best for me. Yaneek delineated various procedure and pay options that was personalized for me. With the information she garnered, I was able to make an informed decision on how to move forward. Consulting with Yaneek was likened to conversing with a knowledgeable friend from whom I would seek advice. Great experience!”

Shion on GoogleSeptember 09, 2022

“I walked in just to do free consultation, but, walked out with my plan, date and time of procedure. I could not be happier it’s time for me to do something just for me. I’ve experienced major losses in my life, but, God still has me here with my beautiful granddaughter. I want to truly say that Yaneek Proctor is awesome, she listened to my story, we laughed and cried together. You’ll have found a precious jewel in her!”

Denise on BirdeyeSeptember 09, 2022

“I do thank you for being professional and explaining your service to a T..Thank you ”

Phillyphil on BirdeyeSeptember 05, 2022

“I was coming from getting my procedure done out of state and they were super helpful with my follow up!”

Telena on GoogleAugust 30, 2022

“Yesterday I had a consultation at Sono Bello in Hanover MD. I was super nervous and did not know what to expect. Yaneek came out and greeted me. Within two minutes all my nervousness was gone. Yaneek was friendly, informative and took all my questions and concerns seriously, patiently providing me the information I needed to make a decision. The quote was very concise as well as the scheduling. Yaneek provided dteaied information on pre and post op appointments and worked with my schedule to get it all set up. I am so excited for my upcoming Sono Bello experience with peace of mind that I know what to expect and have been given everything needed to prepare. Thank you Yaneek!
-Amanda”

Panda on BirdeyeAugust 28, 2022

“Absolutely amazing experience. Yaneek was so friendly and knowledgeable. She made me feel so comfortable and helped me understand the process and made sure the financing was something that fit my budget. I’m so excited to start this journey!”

Jessica on BirdeyeAugust 27, 2022

“After completely wasting my wife’s and my time, I’ve never experienced, in my entire life, an organization slow rolling a refund.”

Andrew on GoogleAugust 24, 2022

“Ariel is A-MAY-ZING! My consultation with her @ Hanover Sonobello was comfortable, supportive and, most importantly, extremely informative. She's personable and provided very detailed, specific information re: the procedure (including pre- and post-op expectations and follow-up consults), and the physicians. She did a wonderful job helping me to manage expectations. I'm looking forward to my before-and-after experience with Sonobello!”

A on BirdeyeAugust 23, 2022

“The consultant- Yaneek was friendly and knowledgeable. ”

Suzanne on BirdeyeAugust 12, 2022

“Great experience with Yaneek! She was extremely nice, professional and well versed in the procedures. & made me feel really comfortable.”

BRITTANY on BirdeyeAugust 12, 2022

“I had a meeting today with Ariel and she made me feel very welcomed and at home. I felt very understood and well cared for. Ariel made the consultation pleasure and made my process very easy and quick. I am grateful to her for her kindness and sincere care. God bless you Ariel.”

Gina Terc - NOAA on BirdeyeAugust 12, 2022

“I met with Yannek yesterday in Hanover... I was was really inspired and impressed with how professional she is but yet really down to earth and very relatable! I absolutely love her vibe! I would recommend meeting with her 1,000x! I can't wait to meet with her again moving forward with my procedure! Thank You Yannek you are AMAZING!!!”

Steph on BirdeyeAugust 12, 2022

“My consultation was with Yaneek. She’s professional, friendly and answered all my questions. I love the ambiance of the office at Hanover. Can’t wait to get my procedure done.”

Chiamaka on BirdeyeAugust 02, 2022

“My experience was awesome at Sono Bello Arundel Mills. Jennifer was awesome and explained everything to me. Can't wait to start my journey. ”

Nickelle on BirdeyeAugust 02, 2022

“My consultation was with Yaneek and she was fabulous. She was informative, professional and extremely thoughtful in her approach. She made me feel extremely comfortable and was honest with me regarding my expectations of both the procedure and the outcome. By the end of our meeting, my date was scheduled. I’m very excited to move forward. Thank you Yaneek!”

Shanna on BirdeyeAugust 01, 2022

“Today was my consult with Jenny. She is knowledgeable, compassionate, and patient. She thoroughly explained everything and happily answered all of my questions. I am looking forward to the new me!!”

J on BirdeyeJuly 28, 2022

“Yaneek. Very good people person”

Rm on BirdeyeJuly 13, 2022

“Today was my first visit to Sonobello Hanover, MD. The location was easy to find, the office is beautiful and the staff is super friendly and helpful. I was running late and they still accommodated me. I had my consult with Jennifer and I just love her. She is so friendly and very knowledgeable. She did not try and sale me procedures I did not need, I even asked for more and she was honest and told me what I actually needed the most and what I can take care of later. My surgeon is Dr. Fripp, a woman and I just love that because as a woman I know she will sculpt me the way I need to be. She is highly trained and well educated. I am super excited to be in her hands. I cannot wait for surgery date. I will share my before and after photos and update my review after my procedure. Right Now I give Sonobello Hanover, MD 5 Stars ⭐️⭐️⭐️⭐️⭐️”

Latonya on FacebookJuly 11, 2022

“Came in for a consultation and Yaneek was AMAZING I felt so comfortable and informed. She was fun energetic and most of all very informative. Very happy and excited for my procedure!”

Jennifer on GoogleJuly 06, 2022

“Jenny the consultant is very knowledgeable, courteous and thorough.”

Donna on BirdeyeJuly 06, 2022

“I had my consultation today with Yaneek and she was absolutely AMAZING…. My appt was for 9:00 & I was out of there at 9:39. No long wait time!!!”

Josherland on GoogleJuly 01, 2022

“Went to have my consultant the staff was pleasant from the moment I stepped in. Yaneek was absolutely professional , informative and kind. She made my visit so comfortable, it was an easy decision once I got the information I needed. I can not wait to have my procedure and see my results. ”

Brenda on BirdeyeJuly 01, 2022

“Came into my 1 week post op today, my nurse Kerstin was amazing, still bruised but my results are already showing, I can’t wait to see my final results. Thank you Sono Bello”

Lisa on BirdeyeJune 30, 2022

“I just wanted to say I had my consultation done last week, my consultant Ariel Pryor was amazing and Jenny the traveler consultant and previous MA explained step by step the whole OR process. I am so excited to get my procedure done next month with Dr. Epps.”

Laura on BirdeyeJune 29, 2022

“The staff was so amazing!! I was actually shocked by how nice and personable everyone was, even my surgeon! All around great environment. They take care of you from start to finish. I had Dr. Fripp and Nurse Kim, they were so amazing and made me feel so comfortable, I even gave my nurse a hug. Amazing experience honestly!”

Taniece on BirdeyeJune 29, 2022

“I use not trust a lot of reviews but its true, the staff is awesome. Jordan is such an angel! She stayed on the phone with me for at least 30 mins trying to give directions because my navigation wasn't working properly. She also moved my appointment for a later time instead rescheduling for another day. Jenny is the best she made sure I understood everything to "T". She patient and was so encouraging it made me feel so very comfortable. Kendra gave so much confidence about the places I choose to have some fat removed. You guys are super awesome. Thank you so much!”

SD on BirdeyeJune 29, 2022

“Made an appointment for the consultation despite some of the concerning reviews. Mentioned I was an attorney already moving my schedule around to make this appointment. Only to get a call late the day before the that they double booked and needed to cancel. No apology no nothing. The receptionist was extremely apathetic, honestly the short experience has been extremely unprofessional. If your considering here just save yourself the frustration and spend your money somewhere else. Seriously.”

Michelle on GoogleJune 27, 2022

“All of you were great”

Jacqueline on BirdeyeJune 18, 2022

“Surgery went well .. still in recovery will give more details later”

Yoliane on BirdeyeJune 15, 2022

“I had an appt for a consultation. Was instructed to arrive 15 minutes early, which I did. I waited 40 minutes for my appt, after my scheduled appt time, asked the receptionist how much longer it would be as I had to return to work after my appt. She stated another 45 minutes until I was called back and that my appt would be about 45 minutes. So basically, I was being told that my appt was going to not even be started until an hour and a half later than the scheduled time. I had read the negative reviews but decided to give the practice a chance as I had a friend that had a procedure done there and had a good experience. I guess she got lucky. Needless to say, I left, the practice doesn’t respect my time but I do.”

Jenny on GoogleJune 13, 2022

“Over the course of a year I researched what I wanted done procedures wise. now I've came to the decision that I am ready to have this procedure done. Upon my excitement there was
scared more like petrifying feeling overwhelming me . I arrived at the Hanover location to a friendly face by the name of Jordan I was excited because I read a review say
"Dr. Epps & Nurse Kayla 🤔.. being a dynamic duo! Just to arrive today June 6th 2022 to one friendly face and to antisocial and disapproving faces that company the space next to Jordan my appointment was at 12 p.m. I waited for over 40 minutes for a free consultation something that I already knew that I wanted and was prepared to put down my down payment just to be told by the receptionist she just received your paperwork and give her about 5 more minutes my overwhelming petrifying feelings now turn to anxiety I now know this is not the company for me and I might as well go to Mia Aesthetics honestly I rather just paid for someone to be on time.”

Tasha on GoogleJune 10, 2022

“I have not had my procedure yet but I want to share my experience with the consultation. My consultant (Yaneek) is great. I went in extemely nervous. She was warm, welcoming and had me excited about having the procedure by the end of the consultation. Yaneek is very professional, honest, thorough with the ability to make you comfortable and have you smiling (even when it came down to the cost of the procedure haha). Very grateful to have had her as a consultant.”

Megan on GoogleJune 09, 2022

“Full explanation on what I should expect was given. The wounds looked ugly at first after I took the bandages off. I’m praying it doesn’t stay this way”

Rebecca on BirdeyeJune 04, 2022

Josina on GoogleJune 03, 2022

“Happy that you are helping to get rid of the fat. Confusion on how the vest is to work. Shouldn't I have a full to help with the upper body.”

Alan on BirdeyeMay 29, 2022

“My wife and I both had the procedure done. After working out consistently for over a year. Many parts of our body looked good but the stubborn fat areas just would not go away. We had been hearing commercials on radio and I decided to get us appointments to see have the procedure explained. We are now about 4-6 months along after surgery. My wife went first and then about a month later I had my surgery done. I do suggest if both are doing it, not to have done at the same time. The recuperation period for at least the first two it intense so we needed each other to help with getting dressed and undressed. Overall, great experience and we are both very please with the results.”

Robert on GoogleMay 18, 2022

Trenae on GoogleMay 17, 2022

“Nurse Ange was with me in room and throughout the process. Everything was wonderful better than expected.”

Patty on BirdeyeMay 17, 2022

“The surgery went great. The nurse Ange was awesome and reassuring.”

Lisa on BirdeyeMay 16, 2022

“Wow! Yaneek Proctor is amazing! She is a true professional yet treated me like family!”

Yemeira on BirdeyeMay 12, 2022

“I went in this past Thursday for my Sono Bello consult appointment in Hanover, MD. I met with Ariel Pryor and she was very friendly and knowledgeable. She covered everything I needed to know so much that I barely had any questions at the end. I felt extremely comfortable during my appointment with Ariel and look forward to my future appointments! ”

jobraval on BirdeyeMay 08, 2022

Laryssa on GoogleApril 27, 2022

“Another gr8 experience. Dr. Epps was very sincere and experienced. The nurse, Kendra, was also very responsive to my questions. I am really looking forward to completing this venture and I am very appreciative of how I am treated. Thank you”

Rita on BirdeyeApril 26, 2022

wenonah on GoogleApril 26, 2022

“I had a very good experience in speaking with my consultant Yaneek Proctor. She was very personable and easy to talk with and very professional with her responses. Though I am definitely looking forward to doing this for me I can’t wait until it’s over.”

Rita on GoogleApril 25, 2022

“Had my consult appointment yesterday in Hanover MD. My Patient Care Associate was Ms. Ariel Pryor. She was excellent, very friendly, extremely knowledgeable and she answered all of my many questions thoroughly. She made me feel very comfortable and explained the preparations that I would need, the procedure information and the recovery processes to me and I felt very comfortable with her during my appointment. She shared some before and after pictures of some patients and that really helped me understand what the procedures can actually do and that made me feel more confident about me decision. I’m definitely excited, interested, and anxious to get signed up with Sono Bello for my total bodytransformation. Thanks Ariel for your EXCELLENT CUSTOMER SERVICE!!”

Donna on BirdeyeApril 21, 2022

“Yaneek and Kendra was AMAZING! However the front desk should be more specific when asked ‘how long”. Up to a certain length of time helps. Not 45 minutes and it’s a two hour plus appointment. Overall great team!!”

Robin on BirdeyeApril 20, 2022

“I had my pre procedure today at the Hanover office in Maryland,
was blessed to have Kendra during my pre opt. She was through about the process and procedure, very open, had all my questions answered. Dr Epps, was amazing and a real down to earth guy. Went there with lots of questions and some anxieties about the process but left feeling well informed and ready for my procedure.”

Rissah on BirdeyeApril 20, 2022

Nicole on GoogleApril 15, 2022

Tish on GoogleApril 14, 2022

“Looking forward to my procedure with Dr. Epps and Nurse Kendra!!!”

Cee on BirdeyeApril 13, 2022

“My consultation visit with Yaneek Proctor was mind blowing amazing! From the moment I stepped into the lobby I felt at home! The young ladies at the front desk were super sweet! Yaneek went above and beyond to make sure I was aware of everything concerning my procedure. She was attentive as well as exceptionally personable and knowledgeable!!! She is such a beautiful spirit!!! Thank you ladies!!”

Maggie on BirdeyeApril 11, 2022

“I didn’t have a wonderful experience at the Glen Bernie location. I have cried and been regretful since I had my procedure done. The person who facilitated my consultation told me the price would be $8,000 but when I went in for the pre-op meeting with the doctor, she said I needed a different procedure that cost more, $10,990. I agree and paid the balance. The following week, I went in for my scheduled procedure. I was dressed the hospital gown ready to go into the surgery room when the sales person came in and said there was a misunderstanding, what I wanted done would cost more. I was so upset I was in tears

! I felt so vulnerable, taken advantage of and angry that I had invested so much time and effort (took time off from work) in to this. I felt the sales person was an opportunist. I had prepared myself for surgery, but now we are talking about money, again and I’m undressed! I told them I didn’t want to go forth with the surgery, that I wanted a refund. I was told that over $2,500.00 had gone to office fees and processing so I wouldn’t get all of it back. My daughter who was my drive came in the back with me because I was so upset. The office manager talked to the doctor who calmed me down and I went forward with the procedure.

When I got home I went to bed. The next day I looked at my body and noticed the hips had been done but the bra roll area had not!! Now, I working on getting corrections done, because I’m sure I will not get a refund for the error on their part. The nurse that saw me agreed, the bra roll had no changes what so ever. No soreness, as if never touched.

Please pray for me that they will honor the satisfaction agreement and correct this. I save money for two years to get this done. $11,000.00 and 6 days off from work, I truly regret going there.”

Roxanne on GoogleApril 07, 2022

“When calling to setup an appointment, I specifically asked for an estimated quote for my upper and lower stomach area because I didn't want to waste there's or my time. I was quoted $1395 with a minimum of three areas. Okay that is what I'm willing to pay. Drove an hour to the Silver Spring office where I was quoted just for my upper and lower stomach fat removal will be close to $13K. What a price jump.”

Shirley on GoogleApril 05, 2022

“Hello all,
I had a consultation with Yaneek on 3-30-2022, very recent. My experience was very pleasant. Honestly, I had a great feeling about Sono Bello, starting with my initial phone conversation, making my consult appointment. That conversation was also very pleasant. I was made to feel very comfortable, starting with the phone call, to my consultation with yaneek.
Yaneek is very personable, offers a plethora of information, and makes you feel extremely reassured about your body sculpting outcome.
Stay tuned for post op updates

Smooches!”

Quibilah on BirdeyeMarch 31, 2022

“was told I would be awake for the procedure, but was knocked out cold. Never got to see the surgeon afterwards. I have been trying to get an appt 3 times to talk with him after surgery. Twice I was canceled the day of after taking time off from work. The third time I confirmed on my email and on my text message. Took day off from work drove 35 minutes to office. waited an hour. Got back into the room waiting for the surgeon. Only to be told that the front desk forgot to check me in and that he left. No phone call from management the next day. Very unprofessional.”

Doreen on GoogleMarch 25, 2022

“I had my consultation today with Yaneek Proctor. I’m happy with my experience. She made me feel comfortable and my concerns were clarified.”

jess on GoogleMarch 24, 2022

“Loved my patient care consultant Mrs Yaneek Proctor. She was very helpful and went over everything thoroughly with me.”

Michele on BirdeyeMarch 23, 2022

“Dr. Epps & Nurse Kayla 🤔..they are a dynamic duo! My procedure was painless. They made me feel relaxed literally and figuratively 😂. I would definitely recommend Sono Bello.”

D on GoogleMarch 20, 2022

“Hands down Jenny get 5 stars! I loved her personality & hands on experience. She explained all the questions that I had & made me feel excited & comfortable. It's been a long thought process for me to get to this point & I'm happy & can't wait to have my old self back! Thank you Jenny & Sonobello ”

D on BirdeyeFebruary 25, 2022

“My experience with Ariel @Sono Bella so far have been amazing… my procedure is scheduled for next month and I can’t wait to see what they can do… part 2 of my review will follow after my procedure… however if you are interested in Sono Bella… please ask for Ariel… she’s great!!!”

Mashanda on BirdeyeFebruary 23, 2022

“I went today for consultation , waited for my appointment and like 3 ladies comes after me and they went first and the ladies at the front desk kept looking to each other when I talked to them , they were so arrogant , very bad experience …”

Nora on GoogleFebruary 23, 2022

“My entire experience was wonderful and I am totally satisfied with my results. There are no words to fully express my gratitude, so I'll simply say "THANK YOU" to my surgeon, nurse, and the entire Sonobello staff in Hanover, MD.”

Denise Sasha on BirdeyeFebruary 22, 2022

Traci on GoogleFebruary 02, 2022

“Great experience. I felt very comfortable from the beginning, with my consultation and now my procedures. I'm having the second part of my procedure soon and very much looking forward to it. Great staff and 10 + stars to Dr. Fripp.”

Denise on BirdeyeJanuary 30, 2022

“My physician performed an outstanding operation. The nursing team made me feel as comfortable as possible! Even allowed me to select my favorite and most relaxing music during the procedure. Thanks 🙏🏼 ”

Derek on BirdeyeJanuary 28, 2022

“My surgery was in Dec at the Hanover location, surgeon was amazing, everything they prepped me for including pain were very clear, one month post op and so far so good”

The Wiley on GoogleJanuary 26, 2022

“The experience is great! From the front office , consulted nurses, and Doctor. Wish I would have done this sooner! Don’t hesitate if you’re thinking about it get it done”

Melinda on BirdeyeJanuary 18, 2022

“I'm one week post-op, had my consult at the Baltimore location and my surgery at Tyson's Corner. My consultant gave me unrealistic expectations of the procedure and recovery time, vastly different from what Tyson's Corner prepared me for (which has been fairly on-point). While discussing the quote, she offered me one with discounts, but printed the original quote when we were signing paperwork. She seemed irritated when I asked about the second quote we discussed, but she did reprint it. I also elected and signed paperwork to do 12 months interest free financing. I didn't receive a receipt for my down payment and was escorted out without her giving me back my debit card and ID (didn't think about it and had to go back the next morning). The day of my surgery, in Tyson's Corner, I had to sign paperwork and found out the Baltimore location messed up and ran it at only 6 months interest free financing. They couldn't change it back without completely rescheduling my surgery, which I couldn't do since I had put in leave time at work. The finance manager at Tyson's Corner gave me a gift certificate for the hassle. My surgery and experience was amazing with the team at Tyson's Corner.”

Elizabeth on GoogleJanuary 04, 2022

“This is honestly my greatest customer service experience I have ever had. The staff was super nice but in the most genuine way possible, almost like a family. The person that worked with my case, Shaena, was one of the most compassionate and personable people I have worked with this far. You can tell she wasn’t out to meet some sales quota, she genuinely cared about my well being and also gave me excellent advise for the best ways I can get my treatment done. Overall the experience was amazing. Keep up the good work!”

Yahya on BirdeyeDecember 16, 2021

“Outstanding customer service ”

char on BirdeyeDecember 15, 2021

“I am 5 days postoperative and pain has decreased. Not totally gone, but bearable. Have nothing but great things to say about Hanover office staff. Took great care of me! Very attentive! Even though blood pressure was in "range" to go home after procedure, kept me around a little longer to make sure it stayed there. Very happy so far. Am seeing changes already!”

Diana on GoogleDecember 11, 2021

“Kaitlyn is professional and kind. She is a great administrator and goes the extra mile to make sure her clients receive a white glove experience. Thank you, Kaitlyn.”

CHRISTINA on BirdeyeNovember 12, 2021

Osd on GoogleNovember 03, 2021

“Amazing experience with Dr.Dawson and Shaena!!! Shaena was so Knowledgeable and kind guiding me through this process. I highly recommend Sono Bello, I am 2 weeks post op and I already see results. ”

That-1-Nice-Demon on BirdeyeNovember 01, 2021

Letitia on GoogleOctober 22, 2021

“Excellent service and very nice office setting.
Felt comfortable during my consultation.”

Kristi on BirdeyeOctober 13, 2021

“I recommend sono bello . The have done some changes on the staff for good 😊. When you get there now you are greet by nice ladies and people who practice active listening 👂 to resolve any situation . Thank you Sono Bello . I look great 😊 !”

Liz on BirdeyeOctober 13, 2021

“My exp with sono bello was great from day one 3/21 until today my 6month my experience was wonderful the whole staff .”

victoria on BirdeyeOctober 01, 2021

Jessica on GoogleSeptember 29, 2021

Valencia on GoogleSeptember 29, 2021

Andrea on GoogleSeptember 01, 2021

“Today was my one week follow up appointment. I am very happy with my results thus far as I have lost a few inches in both my back and waist areas. 😊 Jada and Kyla took great care of me today! They both were friendly, helpful, and made the appointment fun. I was able to go down a size on my next compression garment which I'm excited about!”

D'Neen on BirdeyeAugust 31, 2021

“I was initially introduced to SonoBello by a friend and her mom who both previously had a procedure with great results and experiences. However, my overall experience with the Hanover location has been exceptional! From my initial consult with Michelle and the communication leading up to my pre-op was very informative. On the day of my pre-op, Kalese made me feel very comfortable and at ease. She was also very knowledgeable. I am almost a week post-op now and I go for my first follow- up appointment on tomorrow. All the staff have been very helpful and nurturing, from Jess on the practice staff as well as the medical staff, Dr. O & the nurses. They have all gone above and beyond by taking questions after hours and calling to check on my well-being. My incisions are healing nicely and my bruising has been minor.

I will recommend letting your initial garment air dry when you wash it as I think mine shrunk. It will give you a little time to breath as well. 😊”

D'Neen on BirdeyeAugust 30, 2021

“The procedure went well and the people there are great! Just had my second check up and I still have some concerns! I am a male and I had a chest reduction and still have concerns of area around the nipple. They're still seems to be a small Mass somewhat but I was told this could still be from trauma around that area and to continue massaging the area to break up. I have a follow-up due in October and we will see how things look at that time! Thank you”

CURETON SOLOMON on BirdeyeAugust 26, 2021

“NO NO NO NO NO…. JUST DON’T!!”

ALANA on GoogleAugust 24, 2021

“Kaitlin, at the front desk, was pleasant and kind. She always greets you with a smile. She has a sweet personality.”

Donise on BirdeyeAugust 13, 2021

“This was my first surgery ever and I am quite pleased. Dr. Foster was very kind and explained everything as the procedure went on. All the nurses were funny and sweet and everyone paid attention to and attended to every detail. I was made to feel very comfortable before, during, and after. ”

Aja on BirdeyeAugust 05, 2021

“This is my 3rd surgery @Sonobello, Hanover. My experience @this location has truly been exceptional in every way, the staff & Dr. "O" are so congenial & supportive however, Kalese Leggett is ALWAYS so kind, knowledgeable & willing to assist me with whatever issue/question I've had & she actually follows through until the task has been successfully accomplished!! I feel that Kalese should be commended for A JOB WELL DONE!!! Thank you Kalese!!
Mrs.D. Crawford ”

Denise on BirdeyeAugust 01, 2021

“Definitely the place to go! Staff are amazing! The doctors do great work and the follow-up and response from the staff is beyond expectations!!! I’ve heard a million nightmare stories… but this was not one. They make several follow-up appointments and make sure you are happy!! ”

LaToya on BirdeyeJuly 31, 2021

“Excellent customer service”

Aretha on BirdeyeJuly 29, 2021

“I had my procedure done last year in November and the experience was great. I have been meeting all of my scheduled appointments like clock work. Now my appointments has been rescheduled twice. I have no problem about rescheduling my appointment, but when the receptionist has a attitude when I called and said this the second time, her tone in her response was very unacceptable. The doctor and nurses are top notch. If she doesn't like customers to ask a question she needs another job. My suggestion is customer service training is needed for that one receptionist.”

Margo on GoogleJuly 16, 2021

“I’m happy with my results, and the way the healing is going. But as far as “pain and how they prepared me for the procedure I’m not happy at all. They told me I’d be able to work on the third day after my procedure. And no way in hell was that true, I ended up having to take off the whole week and making my boyfriend take off the week as well because I needed help.
They did not tell me how bad the pain could be, or that It would last so long. If your going to have this done, take off at least 2 weeks. And make sure you have help for the first week. I’m just now going back to work 2 weeks after my procedure and I’m still very uncomfortable.”

Victoria on GoogleJune 03, 2021

“As obvious as it may be, I was quite angry and a bit frustrated when I previously wrote this review. A few people dropped the ball where I was concerned, but by no means do I want that to reflect my overall opinion of, and experience with, Sonobello. Within 48 hrs of my review being published, I was contacted by the Director of Patient Experience, Stephanie (sp?), to assist me. Within the same week, I was scheduled for my 1 month post op! At my appointment (at the Baltimore office) I met the new practice manager, Jess. She was so accommodating and was happy that I had been able to come in. The surgeon I saw was very helpful and reassuring as well.

My road to recovery may have been a little re-routed, but I feel amazing now! My journey took me the long way, but I’m happy to be where I am at this point!

True story. I had my consult with Sonobello at the Baltimore office. Uneventful - I knew what to expect. My surgery was scheduled at the Tysons Corner office because they could fit me in a lot sooner. I scheduled my post-op for the Baltimore office since it’s way closer for me and driving was still pretty uncomfortable. I was told I’d be receiving my post-op garment at my 1 week, but that was not the case. I was measured for the garment at my 1 week. All good. At around post-op day 9 I developed an infection at my Sculpt-Ex incision site. (I’m in the medical field so I know what an infection looks like) I contacted the Baltimore office (bc that’s where I had my post-op) & was told I had to contact the office where the surgery was performed. Ok. I called Tysons & left a message regarding the infection, which by the way, ruptured when I was at the store. You’d have thought my water just broke! It was A LOT!!! I got a call back 36 HOURS LATER (after calling 2 more times). They called me in 3 prescriptions & asked me to send pics, which I did. One of the prescriptions they called in is in the same drug class with a medication that previously put me into anaphylactic shock. Please know that this information IS in my medical chart. That’s not something I’m likely to forget. Needless to say, I couldn’t take THAT antibiotic. This happened on a weekend so I couldn’t call back with this info until that Monday, day 13. I got a return call on Tuesday, day 14. They sent a different medication to the pharmacy & asked for more pics, which I sent. At the 3 week point, I received a call from the nurse I’ve been in contact with (who is VERY nice) asking me how I was doing. Kinda caught me off guard, lol. I sent another picture and she did NOT like the way it looked. They upped my dosage on the antibiotic and told me I needed to be seen. She advised me to call the Baltimore office for an immediate appointment (which would have been last week) and another follow up this week (which would have been this current week - 1 month post-op). She was sending all my info to that office with the pics and what have you. I called the Baltimore office & left a message. 3 days later, I called again & was told that bc I’m having a complication, they could not see me - that I had to go back to the location of my surgery. SERIOUSLY??!? They said they didn’t have access to any of the pics I had sent and had no way of getting them. They literally gave me the impression that they wanted NOTHING to do with me there bc I had an infection. So.... I called Tysons and spoke to the same nurse who said, “I’ll handle this.” That was 2 days ago. At this point, I still have an open wound; It’s still infected; I don’t have a 1 month post op scheduled. AND.... I can’t even wear my compression garment bc I’m supposed to wear loose clothing over the wound to let it “air out”.

P.S. My infection is healed and I’m def on the road to recovery now!”

Erica on GoogleMay 24, 2021

“The staff has been great to deal with.”

Dawn on GoogleMay 19, 2021

“Everyone was nice. I arrived early, yet my wait was rather long. Once the consult got started .. Kerstin was awesome! Office was comfortable, clean. Easy to find, no problem parking. Overall .. first visit was excellent!”

TQ on BirdeyeMay 18, 2021

“Can't Fix or Alter PERFECTION”

Angela on BirdeyeMay 17, 2021

“It was a good experience. I entered from the side door, so signage or a directory might be helpful in that area. Also, it would have been nice to be scheduled closer to the time I would actually receive my consultation. Perhaps, allowing for a 15 minute window between clients?”

Janelle on BirdeyeMay 17, 2021

Angela on GoogleMay 17, 2021

“Great job
You all made me feel so comfortable and at home”

Germia on BirdeyeMay 17, 2021

“True story. I had my consult with Sonobello at the Baltimore office. Uneventful - I knew what to expect. My surgery was scheduled at the Tysons Corner office because they could fit me in a lot sooner. Went to Tysons for my pre-op where they took my measurements, gave me my post-op instructions, etc. My surgery was on April 13th. I got upper abs, lower abs, waist and Tri-sculpt Ex. I won’t mention the surgeons name out of respect but I was NOT happy with their bedside manner. At one point during the surgery, I was “uncomfortable” at best, but I told them they could keep going. They responded with, “Nope. I’m not doing what you can’t handle.” I was somewhat shocked, but a little too loopy to come up with an intelligent response. So be it.
The post-op pain was worse than I expected, but whatever. Like I said, I can handle it.
I scheduled my post-op for the Baltimore office since it’s way closer for me and driving was still pretty uncomfortable. I was told I’d be receiving my post-op garment at my 1 week, but that was not the case. I was measured for the garment at my 1 week. All good. At around post-op day 9 I developed an infection at my Sculpt-Ex incision site. (I’m in the medical field so I know what an infection looks like) I contacted the Baltimore office (bc that’s where I had my post-op) & was told I had to contact the office where the surgery was performed. Ok. I called Tysons & left a message regarding the infection, which by the way, ruptured when I was at the store. You’d have thought my water just broke! It was A LOT!!! I got a call back 36 HOURS LATER (after calling 2 more times). They called me in 3 prescriptions & asked me to send pics, which I did. One of the prescriptions they called in is in the same drug class with a medication that previously put me into anaphylactic shock. Please know that this information IS in my medical chart. That’s not something I’m likely to forget. Needless to say, I couldn’t take THAT antibiotic. This happened on a weekend so I couldn’t call back with this info until that Monday, day 13. I got a return call on Tuesday, day 14. They sent a different medication to the pharmacy & asked for more pics, which I sent. At the 3 week point, I received a call from the nurse I’ve been in contact with (who is VERY nice) asking me how I was doing. Kinda caught me off guard, lol. I sent another picture and she did NOT like the way it looked. They upped my dosage on the antibiotic and told me I needed to be seen. She advised me to call the Baltimore office for an immediate appointment (which would have been last week) and another follow up this week (which would have been this current week - 1 month post-op). She was sending all my info to that office with the pics and what have you. I called the Baltimore office & left a message. 3 days later, I called again & was told that bc I’m having a complication, they could not see me - that I had to go back to the location of my surgery. SERIOUSLY??!? They said they didn’t have access to any of the pics I had sent and had no way of getting them. They literally gave me the impression that they wanted NOTHING to do with me there bc I had an infection. So.... I called Tysons and spoke to the same nurse who said, “I’ll handle this.” That was 2 days ago. At this point, I still have an open wound; It’s still infected; I don’t have a 1 month post op scheduled. AND.... I can’t even wear my compression garment bc I’m supposed to wear loose clothing over the wound to let it “air out”.
Basically what this boils down to, is that I’m out over $13,000 and have an infection to show for it. THANK YOU SONOBELLO.”

Erica on GoogleMay 13, 2021

“From day one, my consultant Sarah from the Hanover, MD location, was an absolute angel. I fought the feelings of, “she’s a sales person. She’s probably just trying to get her sale”. But day after day she proved to me that she was a patient advocate and cheerleader. We had a last minute conflict with my surgery. Like hours before my surgery. She literally created magic and made it happen. Don’t even get me started on my surgeon. Sarah hand picked him for me because he was her surgeon. He. Was. Incredible!!!! So sweet, so gentle and mild mannered yet funny and kind. He told me he thought I didn’t need the extra expense and risk of the skin excision and I appreciated his honesty. Both Sarah and Dr. O went above and beyond. My nurse was also a complete doll. She also advocated for me when she felt my second stage was going to be too large and immediately ordered the next size down. I’m beyond happy so far. ”

Jenny on BirdeyeMay 05, 2021

Jordan on GoogleMay 04, 2021

Katia on GoogleApril 30, 2021

“My surgery date was the 10th of April and my experience was great up and till the surgery date. The only thing that I Don't like is that you don't get a follow up call .maybe a day after just for FYI. Just that little thing will make a big difference..my doctor and nurse was terrific.”

Vicki on BirdeyeApril 23, 2021

“My experience was great from the start of the phone call to make my appointment for my free consultation. To going in and getting the price range I was expecting to get that help me make my decision to go thru with the surgery. The day of my surgery the nurse and the doctor was professional and caring to my needs. I was very nervous but by the end of it all I had two new friends.”

Rosetta on BirdeyeApril 22, 2021

“personalized diagnost lettings me know if I need more or less to work on myself ❣
It started a little rocky with my appointments then we got on the same page ❣”

Rochelle on FacebookApril 22, 2021

“I was trying to refrain from writing this review but my experience with Sono Bello has been absolutely awful 😢. The only experience that was pleasant was my initial consultation. After that everything has gone down hill from that point.

Since having my consultation my husband and I have gotten news that we are with child. I called the office to speak with my lovely consultant but I was not able to get a response from her for 4 weeks. My initial thoughts weren’t to get my deposit back, but to reschedule my appointment.

Due to the lack of communication and information I was provided with from whom ever answers the phones is why I am so upset and want to do no business with this company in the future. My thoughts were would they have this communication if I didn’t need to reschedule. Mind you know one knew I wanted to reschedule the women I spoke with on the phone assumed I wanted my deposit back and told me that the request was sent in and I would have it back in my account within 3 business days.

This was a lie!! I read the reviews from other customers in the past. The doctors maybe good but I’m sorry I would rather spend a couple thousands more to ensure I have great communication and customer service. These things are very important to me. If they aren’t for you than try it out. If having exceptional customer service and communication is key for you do more research and spend your money somewhere else.

I still have not received my deposit and I have spoken to my consultant after reaching out to her several times but yet still have not gotten a word back from her on when I will receive my deposit. I have called to speak to managers countless times. No call backs and no email responses either. Very disappointing because these are life changing experiences that should be pleasant the entire process.”

Katia on GoogleApril 21, 2021

“I, personally, can't say enough great things about my experience at Sono Bello. The staff is nothing short of amazing!! The personalities and their above and beyond spirits are unmatched!!! It is said, a doctor is only as good as the nurses and staff that surrounds them. The Sono Bello location in Hanover nailed every spot! I'm three weeks from recovery, feel great. My consultant representative, Kerstin was outstanding, warm, inviting and knows her stuff!!! Advise Nurse Kalese was fabulous and patient with any and every question and concern I had, even post op. Drs. Tamim and Baraki were the consummate professionals and advised me based on their expertise. They didn't just go with what I initially wanted but what was best for me, my body type and the best results. I'm so glad I listened to them. I'm happy with my decision and the results!!!”

Sandra on BirdeyeApril 08, 2021

“UPDATE: Since writing my review, I've spoken with someone at the corporate office and they were able to get things worked out. The person was extremely pleasant and accommodating. They reached out to me within 48 hours of my having posted this review, and the contacted the Hannover office themselves to ensure I got the appointment and care I needed. I am much more optimistic about my follow-up appointments moving forward. While things definitely got off to a rocky start, I feel a lot better about continuing care with this office.

Mine was an unfortunate experience. While the staff was pleasant, they were not professional and they dropped several important balls. They neglected to order the garment I was supposed to wear following my surgery. The doctor that performed my procedure made comments that gave the impression he was unsure of how successful the procedure would be AFTER I was getting off of the operating table. They missed my post-op appointment and when I returned for the rescheduled appointment, they failed to schedule it. I've voiced my concerns to the management at both the Silver Spring and Hanover Maryland offices, and nothing has been done. To date, I haven't had a post-op appointment and am seeking guidance from my primary care physician. I would strongly suggest researching other options prior to going here. The Maryland offices are bad representations of the brand.”

Zukeh on GoogleApril 06, 2021

“I have only been to my consultation so far, but I can say that the staff is great. I met with Kerstin and she’s incredibly sweet and down to earth. She was very transparent and offered her opinion of what she thinks I need vs things I don’t really need, but ultimately left the decisions completely up to me. She made me feel very comfortable and tried to work with me to ensure that I can move forward with the services that I would like to have done. So far, so good!”

Kristy on BirdeyeMarch 30, 2021

“I had such an amazing experience during my consultation today with Sarah in Hanover. I knew nothing of Sono Bello other than the limited information advertised on the TV Sarah was very professional, friendly and took her time to ensure every single question that came to mind was answered. Sarah made me feel so comfortable with the decision I have made. I am so excited for the great results I will get on April 14th, Happy Birthday to me. Yay!!!”

Kelly on BirdeyeMarch 29, 2021

“Mine was an unfortunate experience. While the staff was pleasant, they were not professional and they dropped several important balls. They neglected to order the garment I was supposed to wear following my surgery. The doctor that performed my procedure made comments that gave the impression he was unsure of how successful the procedure would be AFTER I was getting off of the operating table. They missed my post-op appointment and when I returned for the rescheduled appointment, they failed to schedule it. I've voiced my concerns to the management at both the Silver Spring and Hanover Maryland offices, and nothing has been done. To date, I haven't had a post-op appointment and am seeking guidance from my primary care physician. I would strongly suggest researching other options prior to going here. The Maryland offices are bad representations of the brand.”

Zukeh on GoogleMarch 11, 2021

“I had a very professional experience with The Solo Bello Staff and My Doctor. I have already recommended family members to seek treatment at this location. One has already had her surgery and like myself is very happy with her results .The other is scheduled for next month.”

JOANNE on BirdeyeMarch 03, 2021

“I am 3 days post surgery and my experience was excellent. My nurse Sidra was truly a blessing. She had an an absolute professionalism while at the same time comforting attitude. Besides my wonderful nurse was my magic man Dr. Onyewu. I am 3 days post surgery so when I say magic man, he totally blew my mind away. I can’t thank him enough for understanding exactly what I wanted. Amazing experience!”

Bonnie on GoogleMarch 02, 2021

“I am just two days away from my procedure appointment, and I just have to say that my experience with SonoBello has been exceptional! Stephanie was awesome during my consultation! She answered every question I had, and made me feel very comfortable. The ladies at the front desk are awesome! I met with Dr. Mallalieu for my pre op, and was very pleased with his bedside manner! He was extremely knowledgeable and candid about the procedure, as well as providing me realistic feedback of my expectations! After meeting with him, I ended up trading out one of my four procedures for another, and to my surprise, I received reimbursement of funds to my credit card. I wasn’t able to speak to someone that day, however, they must have great communication in that office, because I received a message from Tara stating that I would be refunded the difference, and within 48 hours, over a weekend and a holiday, it was there. I went in this past Saturday for my COVID test and had yet another very pleasant experience! I wish I could remember the names of the nurses I saw for both my pre op and COVID test. They were both so awesome! Every single interaction I’ve had at SonoBello, in person and via the phone has been great! Makes want to do more business and refer lots of people to them! Thank you so much! I can’t wait to share my transformation! ”

Ursula Renee on BirdeyeFebruary 16, 2021

Drea on GoogleFebruary 15, 2021

“Most terrible service I have ever experienced. Thanks to Sarah for quickly helping with my issue.... BUT won't go back if I ever wanted any services in the future. Good luck”

Mrs. Sports on GoogleFebruary 13, 2021

“I had my revision and added waist and back roll last Saturday (Hanover). I did Not receive a follow up email or call from any staff. The surgeon I had the first time contacted me several times within the month prior.
Day of surgery, I was only medicated for about 30 minutes prior to surgery which resulted in me feeling A LOT of pain during the procedure. When I got home, I noticed a black and blue bruise on my left breast which I have no idea why! Took pics of course.
Only one week out, post opp not until next week but I've already notice one side looks very uneven. I will address this on my post opp and will update as I heal. Still in a great deal of pain which is not the same experience as before. The Surgeon was nice but the entire procedure felt very Rushed and I praying results are not a result of that.”

Drea on GoogleFebruary 13, 2021

“I cannot say enough great things about the Baltimore location! Perfect experience even with all the craziness going on at this time. They go above and beyond and the staff is beyond amazing from the front desk to the physician and everyone in between. I would definitely and have recommended them and would never dare go anywhere else. It was a great and comfortable and caring environment from my consultation all the way through the procedure and follow ups. Everyone is caring and always pleasant. They give you the time you need and are genuine. ”

Terri on BirdeyeFebruary 12, 2021

“Bad service 😡😡😡 they still our money my husband and I trying to get the treatment we pay half of the money before our appointment they cancel they asking for the other half they offer us before financial payments.so our appointment cancel and they refuse to return our money we lost $3000 😡😡😡SONOBELLO ITS A TRICK TO STILL YOUR MONEY I’m going to talk with my lawyer if you not return the money to us
😡😡😡😡”

Hilda r. on GoogleFebruary 02, 2021

“I came in for a consult at the Baltimore location . The staff was nice; I would definitely recommend! ”

W on BirdeyeJanuary 31, 2021

“The staff has been very accessible and answered my questions. They are friendly and professional and made me feel comfortable. When I met with my doctor during pre-op he took time to explain the procedure and what to expect. I can’t wait until my surgery. I recommend Sono Bello to anyone. ”

Nikee on BirdeyeJanuary 30, 2021

“I’ve been thinking about getting work done for about 6 years. I wasn’t sure if I would even go through with the consultation but I’m so glad I did. My experience with Stephanie went extremely well. I was nervous and anxious at the same time but she answered every question with ease. Polite, professional and down to earth! I truly appreciate amazing service and she definitely covered all bases. ”

Angela on BirdeyeJanuary 30, 2021

“Stephanie us amazing she answered every question I had and I am more confident in the future me.”

janet on BirdeyeJanuary 29, 2021

“At first I was nerves to walk in but after speaking with the staff and everyone was super friendly to me. Even the staff that wasn’t assisting me. I talked to Stephaine and she made me feel more comfortable and she wasn’t bother when I asked the same question twice or if she explain something again. She made me feel good walking in and out. All the paper was easy to read and follow. ”

michelle on BirdeyeJanuary 26, 2021

“I had Sono bello performed about 2 weeks ago. So, the verdict is still out on the results. However, my body is progressing and sculpting each day . All staff members that I encountered (Stephanie, Dr. Baraki, Kalese, and Melissa) were all so helpful. They showed interest and care throughout the entire process. I appreciate all that they did and continue to do. I would recommend this Sono Bello group. They deserve the high star rating that they have!!!”

formmyeyesonly2020 on BirdeyeJanuary 25, 2021

“I’m struggling with the number of stars to assign this review. I am 2 weeks post treatment and my feelings towards the day of my procedure and the surgery nurses has not warmed. One of the two surgical nurses needs some sort of training or maybe she was tired and she needs a vacation- she lacked compassion and overall emotional intelligence for her role. Not including the poor experience with the surgical nurses . I feel like the verbal communication about and surrounding procedures could be improved from beginning to end for a more comprehensive patient experience. The doctor was nice and seemed very knowledgeable and competent. His follow up call 4 days later was nice. Stephanie ,patient coordinator, was personable. However the saving grace for me was the empathy I received from Kalese , front desk, and the Nurse on my follow up appointment - I believe her name was Melissa. I’m still healing so I cannot attest to the results. But fingers crossed. I guess for that - I give 3 stars. ”

LA on BirdeyeJanuary 24, 2021

“Kalese at the front desk is just amazing. She is always focused on a positive customer experience which had changed my opinion of the practice after so many negative experiences. ”

Fatima on BirdeyeJanuary 19, 2021

“Although I had a pretty long wait (40 minutes), the staff was courteous and professional. Stephanie answered all my questions several times to bring me at ease with getting the procedure and the pricing. I look forward to my surgeries in 2021.”

Simone on BirdeyeDecember 30, 2020

“Stephanie provided great customer friendly and professional.”

Lynn on BirdeyeDecember 29, 2020

“Although some bump in this roads. I was contacted with Sonobello corporate and we work my issues and concerns.
I must say this surgery did change my life and help my self esteem.
I am happy that I have it done it was quick and not pain at all. I returned to working 2 days later.”

Gabriel on GoogleDecember 29, 2020

“In the planning stage, scheduled for next week. So far the experience has been pleasant. Stephanie has been timely with all my questions and emails. She is professional and kept me informed of each step in the process. I am looking forward to my procedure which I expect will be life changing. Will update after procedure. The office and reception was nice, clean and professional.”

Lula on BirdeyeDecember 29, 2020

“I had such an amazing experience during my consultation today with Courtney in Woodbridge, VA. I knew nothing of Sono Bello other than the limited information advertised on the TV commercial. Courtney was very professional, friendly and took her time to ensure every single question that came to mind was answered. I am an African American women with 4 kids and needing lots of surgical work. Courtney made me feel so comfortable
and hopeful. Thank you Sono Bello for have such a professional staff member.”

Maisha on GoogleDecember 23, 2020

“So far its been a pleasure and a warm feeling that I'll be in good hands. Im looking forward to this new procedure. Im looking forward to the results as well. ”

tj on BirdeyeDecember 21, 2020

“I am scheduled with Dr. O for my procedure on February 3rd. The staff and Stephanie was very comforting and professional to helping me achieve my personal goal. ”

Erica on BirdeyeDecember 12, 2020

Patricia on GoogleNovember 23, 2020

“From the text messages, reconfirming my free consultation, to the follow ups so far, SonoBella gets two thumbs up!!! Kalese at the front desk was welcoming, friendly and knowledgeable!!! Stephanie was thorough, friendly and kind!!! Looking forward to surgery day. ”

Stanya on BirdeyeNovember 20, 2020

“The staff were very caring. Everything was explained very well. The original date of surgery was postponed due to an unforeseen emergency with the physician. Sono Bello rescheduled me to the next available date, which was 2 months away. I asked them to wait list me for an earlier date in the event of a cancellation. They kindly did this, so my surgery was only delayed about 3 weeks. Stephanie was wonderful, my surgeon and nurse were wonderful and Jada was wonderful at my post op.”

Linda on BirdeyeNovember 19, 2020

“Amazing staff, amazing Drs. These people are so friendly, thorough, and responsive to any needs or questions you have! I had my procedure done a week ago and it was a great experience!”

Erin on GoogleNovember 07, 2020

“The staff were awesome and helped make this experience very successful and pleasant ”

Tyra on BirdeyeNovember 06, 2020

“It’s unfortunate that I have to give this center a 1 rating, because I had such a pleasant experience during my initial meeting. I met with Stephanie on Saturday, October 17th, and during that appointment, she managed to put my mind at ease and gave me a high sense of “hope” about the procedure I was considering. She also told me to think about it and send her an email if I had further questions. Additionally, she gave me a quote and potential surgery date of October 29th for the procedure. My main concern was having the procedure and being able to travel on Nov 12th, but she said I would be good to go by then. Stephanie also told me the quote (but not necessarily the surgery date) was good until Tuesday, as they are closed on Mondays. I sent her an email Tuesday morning as advised, to confirm the date for surgery (responding directly to an email she sent me on Sunday) and asked if she could call me about a couple concerns I had. Btw...the concerns I had were specific to the many reviews regarding the lack of response from the staff and the center, from the email she forwarded to me. I also called and spoke with someone at the front desk, and asked if Stephanie could return my call. Well...I’m still waiting for a return call or even a response to my email, and today is Oct 28th. Needless to say, after not receiving a return call, I went with my gut and decided to defer considering having the procedure until I complete my travel. But after not receiving a response by email or phone from Stephanie to date, I’ve decided not to have the procedure at Sono Bello at all. ”

Karen on BirdeyeOctober 28, 2020

“Miss Bello...

Let me tell you about Mrs. Kaless Lagett
ShhhhE "IS/WaS" the BEST AWSOME nurse,,,TECH... person in place🙄I DONT 🤷🏽‍♀️KNOW HER title... All I know is shhhEEE was the B. E. S. T.... EVVVER"!! 🤗🤗🤗she was very PROFESSIONAL,, GREAT Sweet Potato Pie personality... VERY HAPPY vibes VERY knowledgeable on the situation at HAND... I thought she was going to perform the procedure 😉answered my questions before I could even ask them...the DOCTOR MAN came in and said the same thing she had already SAID... She was so great I adopted her as my NEW cousin she's a KEEPER...& A good team member😇😇😇
thank you
"sono"... ”

sagiTTarius on BirdeyeOctober 22, 2020

“My experience from day one has been great! Friendly and very helpful with my questions. Kalese Leggett was very nice and took her time with me. Timing was important to me and not being from Maryland especially. Thank you all for your hospitality!! ”

Stacy on BirdeyeOctober 21, 2020

“I have had a great experience here at Hanover. From the front office to actual procedure has been great!! Everyone has been helpful, very nice and kind. Dr O is awesome!! Sarah help me with my consult and throughout the time and she was awesome and very nice!! Shes great!!! I was very pleased especially after some of the reviews. I have never waited that long or had a hard time getting through. They are busy and a hopping office, but I never had any issues or complaints!! MJones❤”

Mary on BirdeyeOctober 19, 2020

“Must read!!!!!! I am a blogger and my reviews are 100% authentic because I want people to get the real. And that could go either way because I could’ve had a great experience or a bad one but in my case it’s kinda leaning in the direction of a train wreck and waste of money.

So when I first chose to go to sono Bello my consultant Stephanie was really great helpful in helping me choose the areas that needed to be done and we worked together to come up with the results that I wanted in the end. Getting my surgery all that went well my doctor was nice. I had the greatest nurse the day of my surgery I wish I remembered his name but he was so wonderful and made me feel really comfortable.But that’s when everything Turned. I guess after they get your money you become less of a priority at least that’s how it feels.
I am about 2 1/2 months postop. I got my upper abs lower abs back bar rules and waste liposuctioned.

About a month out I noticed that my back that I got done was completely lopsided. And I mention this to the nurse that measured me during my one-month appointment and she said that sometimes you may look a little lopsided but it may resolve itself. I waited to see if it would change and to this day it hasn’t.

Not only was my back lopsided but my upper abdomen area and waist area were we’re not fully done for the lack of a better term. I literally could touch and feel where all of the swelling was in the areas that were touched and in the areas that wasn’t touched it felt normal if that helps you get an idea of what I mean. To me no area within the areas I paid for should feel normal. I have called to expressed my concerns a few times and was always told I would get a call back to possibly get a revision. Still haven’t heard anything so I’m kind of waiting till my three month appointment to really address these concerns furthermore. Overall I did not get the results that I wanted. I understand that it may take six months or so but to me there’s really no reason why I should be lopsided or have areas that I paid for seemingly untouched. And there were parts of my body that Stephanie and I discussed and she advised that would be included in that surgery that were never even touched. I now have literally a mushroom on my back the top part of my back hangs over the bottom part of my back and I was told and paid for entire back to be done.
Her and I went over this over and over again twice in her office before I even paid for it just to reassure myself that I was getting what I wanted. That’s Wild. Which is disheartening because I really had high expectations for the results that I would have. At this point I am pretty much healing OK there is air parts of my body that are hard assuming from the swelling. There’s parts of my body that were done where his skin is tighter than others in the same area. And I’m really itchy don’t know if that’s normal but yeah it sucks. I would’ve love the opportunity to discuss this with them directly but them not answering the phone and or returning emails or messages left with the receptionist made that kind of difficult so hopefully I can come back on here after my three month appointment or after I get a second surgery or something I don’t know to better advise you guys if My issues will have been resolved.Sidenote if you want to keep up with my results you guys can follow me on YouTube and social media @flawed_but_fabulousone because a video about my experience with them will be up very soon.”

Shannon on GoogleOctober 17, 2020

“Was there for over an hour past my appointment time for a consult. When I said I’d have to reschedule unless I could be seen pretty quickly, they still said I’d have to keep waiting to be seen. I gave it a few more minutes and still nada. I ended up having to leave because I had a prior engagement and should have been finished at sonobello several times over. When I told them I needed to reschedule and I’d be leaving, they tried to stall me, but still wouldn’t take me back to be seen. It did not present well and was a complete waste of time and gas money.”

Tala on BirdeyeOctober 09, 2020

“I am super excited for my coming procedure. Everyone at Sono Bello, especially Stephanie, have answered ALL of my questions (repeatedly) and been there to make sure i am comfortable with everything that is planned. ”

D. Ginger on BirdeyeSeptember 30, 2020

“I had my procedure Thursday 9/24. I was not happy with my experience previous when I went for my consult with the doctor. I arrived at 230 and I did not leave until after 5. I had an appointment for 3 pm.
For my procedure on Thursday , I arrived at the arrival time of 12:30 for my 2 pm surgery time. I did not get medicated until 230 and have no idea when they began the procedure. I was there until 7. No negative feedback about the procedure itself. Normal stuff there.
So there seems to be an ongoing issue with the wating times. There is always room for improvement. There are MANY posts about waiting times that I feel are unreasonable. These procedures are not cheap by any means. And not to mention that your patients time is just as valuable and important.
With regard to the one week post op, they should have on site the materials necessary to be handed out and not order them a week post op if they are required that immediate.
I have been in health care before. When you have a medicated procedure, there really should be a follow up call the following day by ideally the nurse that was with you on the day of your procedure. They have plenty of time to do this between procedures. While I waited in the room the day of my procedure for 2 hours I heard them in the station area laughing and joking. So clearly there is time for this to be done. This would be the time to schedule your follow up and answer questions while performing a check in on you. Make sure you are following the directions for your after procedure care. This is good customer relations. I did miss a call from the doctor 2 days later and that was fine. A reasonable time to hear from the doctor and a nice personal touch that does not always happen anymore.
The assigned nurse that I had was great otherwise. No complaints about the staff once actually being seen for any visit. They are skilled professionals. No issues with that. It was mostly the time waiting and the follow up.
Last suggeestion, I am 4 days post op so I do not know what to expect with results. That will be a future post. However, I do feel that the doctor should be consulting with the patients before you pay for the service since payment in full is required prior to scheduling. I feel that there may be another area that will need to be addressed and it could have easily been at the same time and scheduled all at once if I had consulted with the doctor first. Nurse practitioners have thir place. But the doctors are the skilled performers. So there should be consult days and surgical days and not a mixture of both. Procedures run over and waiting for him to step out of surgery is not the way to schedule a consult. Doctors should perform the consults and then you follow up with the nurse practitioner. for the scheduling and confirmation of the areas to be addressed. Seems to be a lack of an office manager possibly. As I am currently in a management postion and have been for 16 years, I am on site 60 hours per week as I value my customers and their contribution to my reputation. After all if the busness fails, so have I. It is the office managers job to assure that your visit is the best it could be. Which brings be back to follow up. Maybe there should be a quality person that calls after all your visits to assure there are no negative feedback comments to be posted. Not addressing them after they are posted...”

DayTime on GoogleSeptember 28, 2020

“My experience with Sono Bello has been amazing so far. The girl at the desk was friendly, the office was beautiful and immaculate, and everyone puts you at ease. Stephanie is an amazing consultant! She thoroughly explains everything and is kind and patient. The pricing is more than fair considering everything that you get done. Both my mother and sister have had this done in the past month with amazing results! I'm really looking forward to having the procedure done soon! ”

Erin on BirdeyeSeptember 28, 2020

“Great staff, fun consultation. Stephanie took care of me and she was great. She was very thorough and she took her time. She answered all of my questions and made me feel very comfortable about my procedure. ”

Mark on BirdeyeSeptember 28, 2020

“I went to the Hanover/Baltimore location waited for and hour only to be told they didn’t know how much longer it would be. I saw several reviews about this facility but thought I would give them the benefit of doubt but they definitely proved to be exactly what had been written. Terrible wait time, poor customer service and no follow up to determine why a potential patient checked in but wasn’t seen.”

Lotus on GoogleSeptember 08, 2020

“I had my consultation and even paid my deposit. I have been calling to move my date to the following week and can never get an answer. I'm thinking of just going somewhere else as I can't imagine having surgery and not being able to reach someone if I have questions afterwards.

Update: I spoke with Krystle who was very apologetic and explained that the phones had been very busy on yesterday. She was able to get my appointment rescheduled. Krystle was very informative and gave me her email to contact her directly in the future.”

Ms. on GoogleSeptember 03, 2020

“I had my consultation and even paid my deposit. I have been calling to move my date to the following week and can never get an answer. I'm thinking of just going somewhere else as I can't imagine having surgery and not being able to reach someone if I have questions afterwards.”

Tiffany on GoogleSeptember 02, 2020

“First, let me start by saying I loved meeting with Stephanie. She is bright, bubbly, and she knows her stuff. Second, I feel that the pricing is great for everything I'm getting and the procedure seems straight forward. I'm so happy I decided to go with Sono Bello! ”

Fran on BirdeyeAugust 31, 2020

“I met with Stephanie and she was absolutely a delight. I was able to talk to her about my reservations with getting the procedure done; however, she put my mind at ease by explaining the process thoroughly. I'm still a bit nervous, but more excited than anything!! ”

L on BirdeyeAugust 31, 2020

“I haven't had my procedure yet, but I am ready to get things started. I feel that my results are going to be amazing. I'm nervous and excited all at once. I'm also happy that I am doing this with Sono Bello. I feel like they are going to do an amazing job on me; I wouldn't go anywhere else. Thank you!!!”

L on BirdeyeAugust 29, 2020

“I am super excited about the procedure!”

K on BirdeyeAugust 29, 2020

“To be completely honest, I'm a bit nervous about the procedure; however, I feel that I am in great hands at Sono Bello Baltimore. I know that afterward, I am going to look absolutely amazing and I can't wait!”

Rosalind on BirdeyeAugust 29, 2020

“I am excited to finally be getting the help that I needed. I feel like the body that I've been working so hard for is just around the corner!”

Dev on BirdeyeAugust 29, 2020

“I was extremely impressed with Sono Bello Baltimore. I loved working with everyone there, especially Stephanie. ”

B on BirdeyeAugust 27, 2020

“I'm very pleased with the service that I am receiving so far from the Sonobello staff in Baltimore.
Consultation with Stephanie made me feel very comfortable, she was very kind, patient and honest with me. The staff is equally as kind and patient.

Thank you all so much for helping me during this journey!!!
#excited”

B on BirdeyeAugust 27, 2020

“I simply loved the facility in Baltimore. Stephanie was extremely kind and patient when explaining the procedure to me. I cannot wait to continue working with everyone. ”

Hope on BirdeyeAugust 27, 2020

SonobelloHanover2019 on RealselfAugust 22, 2020

“No profesional. I went with my friend. She had an appointment but they still made her wait over an hour.... Every time we asked how much longer, they didn't know. What's the point of making an appointment then ?”

Yuli on GoogleAugust 20, 2020

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“Hanover MD location is the worst!!! They never answer the phone. Very long wait times even when you have an appointment. Several staff members are unprofessional. I called while in the waiting room and observed a front desk staffer ignore the phone. Unbelievable.”

Cue on GoogleAugust 06, 2020

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“I’ve recently lost a great deal of weight through diet and exercise; however, my arms still don’t look the way I would like. I’m happy with the progress on the rest of my body but I feel that getting the extra fat off my arms will complete my look. I consulted with Stephanie and she gave me confidence that I’d be where I want to be by the end of my procedure. ”

Linda on BirdeyeJuly 31, 2020

“I am extremely pleased with the care that I received from the Sonobello in Hanover.
My consult with Stephanie made me feel very comfortable. I was nervous because after having two children and knowing that my genetics caused my stomach to be loose and unattractive , I thought there wasn’t any hope to feel pretty and confident again. She was very kind, patient and honest with me. I’m so excited to move on with the process!
Thank you Sonobello for giving me hope!!!”

D on BirdeyeJuly 31, 2020

“I was a bit nervous with having a consultation in a pandemic. However, the office was clean and followed the CDC guidelines. I met with Dionne who was fantastic. She was available to answer a lot of my questions and concerns...very professional and her customer service skills were impeccable. I also met with Stephanie who explained the procedure in details and was also very thorough of explaining all the details. I am schedule next week for my surgery but these two ladies were so comforting, I’ve already referred another family member. Can’t wait to post a review on my outcome!”

Judy on BirdeyeJuly 31, 2020

“Friendly staff. Stephanie was amazing.”

Eek on BirdeyeJuly 31, 2020

“Excellent customer service! Great and helpful staff! Ms. Brelsford was one of the many highlights; she is very knowledgeable!
”

Destiny on BirdeyeJuly 31, 2020

“My experience with Sono Bello was amazing. During my phone consultation, I had the pleasure of working with Stephanie Brelsford at the Baltimore location and I must say she’s a pure delight. I was extremely nervous; however, Stephanie’s warm personality coupled with her vast knowledge put me at ease. She was professional and pleasant to talk with. I gave this location and it’s staff a 5 star only because that’s the highest rating. I would highly recommend their services. ”

Stacy on BirdeyeJuly 31, 2020

“Going in the staff was extremely nice. Stephanie was so nice and welcoming. She wasn't pushy at all and I would highly recommend this location.”

K on BirdeyeJuly 31, 2020

“I had a great experience at the Baltimore location. I met with Stephanie and she was very pleasant and warm. She was knowledgeable and helpful! ”

D on BirdeyeJuly 31, 2020

SonobelloHanover2019 on RealselfJuly 31, 2020

“Stephanie Brelsford of Sono Bello in Hanover made the whole process extremely clear and understandable. I was immediately comforted by her knowledge of the surgery and what to expect. Following through with the surgery, I am blown away by the results and would highly recommend them to anyone!!”

Jason on BirdeyeJuly 29, 2020

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“Stephanie was very professional and knowledgeable about the process. She make you feel very at ease. She answered all my concerns. ”

Keta on BirdeyeJuly 24, 2020

“I went there for the first time for a consultation....I was told to arrive at 3:30 to fill out paperwork. I arrived earlier than that 3:20 and when I walk up to the receptionist and tell her that I am here for my appointment, she looks bothered by it. She rolls her eyes and hands me the paperwork. She looked like she did not enjoy her job.

Being in healthcare, I ignored her attitude because we have all had bad days. I fill out my paperwork and hand it back to her. I waited almost 2 hours in the waiting room. I could not wait any longer. I tell the receptionist that I am leaving bc I have been waiting for 2 hours and she says “I’m sorry. She’s almost done”. Yeah well that’s what she told me 30 mins ago.

Like I said, I work in healthcare. I know people get backed up. The correct thing would’ve been to inform the patient that there is a wait longer than expected. I drove 35 mins just to sit in a waiting room for 2 hrs. Not acceptable!!!”

Joxanna on GoogleJuly 24, 2020

SonobelloHanover2019 on RealselfJuly 23, 2020

“Stephanie Brelsford Recibes me with a wonderful smile that helped me feel comfortable. Then she sat Down with me explaining all the procedures. At this time I was feeling enthusiastic and motivated. Then we looked at the parts of my body that need work on. After that we talked about the pricing. I was surprised to find out that not only I got the $250 Discount but she helped me getting others that actually reduced the cost dramatically. I can’t wait for the day of the surgery. I’m so exited and thankful of Stephanie’s help. Thank you so much. It was an awesome experience! ”

Marc Rodríguez on BirdeyeJuly 23, 2020

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“Completely knowledgeable and professional Dr. Dennis is very attentive to my needs for reshaping my body and attaining the goals I seek through plastic surgery.”

Char Resa on FacebookJuly 16, 2020

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Veronica on GoogleJuly 12, 2020

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“OMG, Stephanie was amazing. I read some of the reviews and was discouraged about going in for my appointment. I went anyway, and Stephanie made me comfortable; she was knowledgeable, pleasant, and she was not pushy at all. I can't want to get it done!”

P. on BirdeyeJuly 09, 2020

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“I got surgery on my chest late February and had to wait during the coronavirus pandemic for the store to reopen. Granted that I understood these life events are unstoppable. What I didn’t like was Sono Bello scheduling an appointment for me June 2nd without Dr. Dennis which wasted my time driving up there for 35 mins for a 2 min check up just to do the same procedure 2 weeks later! After my initial appointment with Dr. Dennis which was the exact same procedure the prior 2 weeks. I was suppose to get a call to schedule my next revision date to have my surgery the same day I left that facility. I didn’t hear from no one two days passed. I had to make a call myself just to get told will be setting up a date for you to get your prescriptions July 14th. Mind you I already had my surgery in February and now I have to wait till July 14th just to get meds. Will I have to wait a month time after that date again just to do my surgery... I’m really dissatisfied as I’m hearing he’s doing surgeries after I’ve asked to talk to him the past three days with no response. It’s like once you’ve done your surgery your on the back burner or something smh.

Revise: Manager Dion assured me I will have my surgery soon and gave me a date. Hopefully my surgery date will be fulfilled I appreciate the explanation and her concerns.”

C on GoogleJune 26, 2020

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“My experience with Sono Bello so far has been great. Even though, I've been going to appointments at the Hanover location, Erin Hawksworth from the Tysons Corner location has been my consultant. Erin has been nothing short of professional. Whenever I email or text her, she is johnny-on-the-spot with responding. Very knowledgeable! I look forward to my procedure tomorrow and seeing my life-changing results.”

Denise Bursey on FacebookJune 12, 2020

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SonobelloHanover2019 on RealselfMarch 18, 2020

“I had an awesome experience, everyone was very nice. The doctor called to check on me two days after my procedure. I would recommend them to everyone”

sky on GoogleMarch 17, 2020

SonobelloHanover2019 on RealselfMarch 16, 2020

SonobelloHanover2019 on RealselfMarch 14, 2020

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SonobelloHanover2019 on RealselfMarch 09, 2020

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SonobelloHanover2019 on RealselfMarch 05, 2020

“Overall, if I were to do this again, I would not go to Sono Bello. Yeah, the healthcare practitioners are great and they did a good job, but this is 2020. I'm sure there are many practices with much better follow up and service. With my current experience, all the back and forth, I would not recommend them to anyone.

EDIT: March 4.
I had my procedure 3 weeks ago, on February 11. Procedure went great. Dr Paul and the nurse were amazing. At my 1 week follow up, I met with a nurse. She was amazing. Answered all my questions. I felt good, healing well. The practice manager stopped by to say hi. She's great. Good experience on that day.

3 weeks later, after following up, I finally received my second stage garment today. I had to follow up with them to request it, when it finally arrives, it's 2 sizes too big. Considering this is an item I should have been wearing from day 3, it comes across as they don't care. It's disappointing that I still don't have the right garment on Day 21.

EDIT: February 10.

So the team has gone above and beyond to make up for my initial experience. I decided to go ahead with the procedure. I was scheduled within a week. The preOP is thorough. Dr Paul addressed all my questions. He is very knowledgeable.

My procedure is in a few days, I’m nervous and excited. So far, I’m impressed enough to change my rating from 1 to 5 stars.

First POST: January 27.

My appointment was 10:45. They tell you to arrive early, i did. It is now 11:15 and I’m walking out- still had not been seen. Time management is a major part of patient care, if they can’t manage that well, I don’t know that I could trust their skills.”

Adeola on GoogleMarch 04, 2020

SonobelloHanover2019 on RealselfMarch 03, 2020

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Bridgette on GoogleFebruary 27, 2020

“Sarah Levitt was my consultant at Sono Bello. Sarah met me at the door with a big smile, positive welcoming energy and and overall warm ambiance. She instantly made me feel at home in a very unfamiliar place. I thought to myself, how lucky I was to get one of the “good ones”. She showed me to her office with my friend who had come as moral support. She then sat me down..looked at me for a second..and did something almost no one does now days..she told me STOP...take a deep breath...EXHALE. “It’s going to be okay, whatever happens.” I instantly felt better. Sale or no sale. Sarah had had me hooked!”

Kristen on BirdeyeFebruary 27, 2020

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SonobelloHanover2019 on RealselfFebruary 14, 2020

“Dr Banks and her team were awesome.I entered my surgery with a extremely large abdomen 47 inches and now i look amazing im down from a 16 pants to a 10-12 pants and this was all in 3mths.Im 60 and feeling so much better . The staff were so kind and helpful I could never thank them enough.

OBF”

Ola on GoogleFebruary 12, 2020

“Dr Banks and her team were awesome.I entered my surgery with a extremely large abdomen 47 inches and now i look amazing im down from a 16 pants to a 10-12 pants and this was all in 3mths.Im 60 and feeling so much better . The staff were so kind and helpful I could never thank them enough.

OBF”

O on GoogleFebruary 12, 2020

“Awesome staff!”

Valerie on BirdeyeFebruary 05, 2020

“The staff was wonderful- not consistent.
Procedure was good.”

Jeanette on BirdeyeFebruary 04, 2020

“They have a horrible customer service . Is been over 6 months and they never can do my follow up apts because short of staff. Today I called earlier to confirm that was not issues with my appointment as what happened in the past and again drove 40 minutes after 30 minutes waitin
g was not nurse available for my appointment. Just be careful they are so good to get you kn but after your surgery there is not follow up ( they keep canceling) and there is NOT HELP. Even that you are on pain”

Gabriel on GoogleJanuary 30, 2020

“Hi
I did my tri sculpt, upper abs, inner thighs, outer thighs and little bit of the back. I got my procedure done on December 14th, 2019. Let me tell you: when you go for consultation, they tell you nothing! They don't tell you about the pain, numbness, crazy bruising, swelling, discomfort, recovery time....none of that. All what they say is: this is the most non invasive procedure and you will be back to work in 3 days. THAT IS NOT THE TRUTH! Be prepared for a lot of pain, discomfort, probably lifetime of numbness, crazy bruising, and 5 months of recovery!”

SonobelloHanover2019 on RealselfJanuary 16, 2020

“Hate the journey”

SonobelloHanover2019 on RealselfJanuary 16, 2020

“I gave 5 star because I was not pleased with my surgery but with Sono Bello guarentee to fix the problem and they did. Dr."O" was not the original Dr. who did my first surgery so what work for others didn't work for me. Dr "O" is AMAZING AMAZING
let me tell you this..OMG he sure fix my problem and I am well please. The office manager was great with helping me resolve my problem. I definitely recomend them to all of my family and friends. The entire staff was excellent”

Doni on GoogleJanuary 10, 2020

“Lindsay was very professional. Overall an absolutely great experience for something I was nervous about.”

AR on BirdeyeDecember 31, 2019

“Top Notch, 5 Stars! Definitely going back and definitely recommending to all of my friends, coworkers and associates. :)”

LR on BirdeyeDecember 31, 2019

“Sonobello is quick and so much less invasive than traditional liposuction. I was quickly booked after my consultation and treated like a princess!!!”

Jessica on BirdeyeDecember 30, 2019

“It was a wonderful experience! Lindsey and Sarah explained my options and took there time to exam what’s needed for me to feel confident about myself”

TamiraT on BirdeyeDecember 30, 2019

“Very helpful and answered every question I had”

Aleshia on BirdeyeDecember 30, 2019

“Amazing experience! Very professional and they make you feel at ease. It can be unnerving talking about or examining your body, but it was such a relaxed approach, focused on positive outlook in a comfortable atmosphere. There are no sales pitches or obligations with a consult, just honest answers and options. I wish I had done this years ago! Stop hesitating, ditch the horrible suffocating shape-wear, and make an appointment!! You have absolutely nothing to lose except that unwanted belly roll :).”

Cynthia on BirdeyeDecember 30, 2019

“My experience was more than great I just stop by their office 2 Saturday's ago and the staff was able to give me a free consultation and it was a great experience and I had my procedure Saturday the nurses was so respectful and caring the whole team made sure I understood everything and that I was Comfortable The Doctor is the best of all doctors That I have ever seen he has hands of a healer I wouldn't change anything Sono Bello is the best”

Boosie on GoogleDecember 30, 2019

“I haven’t had my procedure yet, but Lindsay was great in getting me prepared! I cannot wait for the results.”

Katelyn on GoogleDecember 30, 2019

“I had a Great 1st consultation appointment
Even though I have an extensive medical background the procedure was explained in detail using words an average person could understand
My payment arrangement was also accepted which made me very happy
I can't wait to see the new me !”

Justina echols on BirdeyeDecember 30, 2019

“Very professional and detailed”

Mary on BirdeyeDecember 30, 2019

“Very clean and professional. Highly recommended!”

AC on BirdeyeDecember 30, 2019

“Great experience. Very professional!”

T.C. on BirdeyeDecember 30, 2019

“Lindsay was so great! Super friendly and professional.”

BC on BirdeyeDecember 30, 2019

“Went there for liposuction procedure. I have separation between upper and lower abdomen which 2 doctors came in and promised me this would be resolved with lipo not a tummy tuck. Fast forward 1 year after spending 7k, I was still left with this same separation and deflated abdominal skin and was told that I would see the doctor but only saw a nurse at each visit. I think that’s poor business to make promises that are not kept and to take people’s money.”

Nursynurse88 on GoogleDecember 23, 2019

“My consultation went very well, Sarah is Awesome shes very caring and understanding.I look forward to meeting Dr O for my pre op.Im 100% confident im making the right decision choosing SONO BELLO.,My percedure is in march 2020..Im super excited ,Cannot wait to be able to fit in a pair of jeans again”

Jamaine on GoogleDecember 11, 2019

“The receptionist was very professional and helpful with all my questions
Great job!! Highly recommend her.”

Eleanor on BirdeyeDecember 08, 2019

“Lindsey was awesome. Very professional and kind. She made me feel comfortable right away. I knew she was experienced and happily answered all my questions. My surgery is Saturday and I can’t wait.”

Kathy on BirdeyeDecember 03, 2019

“So far my experience has been great. Any question I have has been answered. I didn't feel pressured. Whatever information I needed to make an informed decision was provided to me. I am all set to move on to the next phase. Lindsay is a pleasure to work with. She is very knowledgeable and upfront. All of which I appreciate as this a big decision.”

DeBoRah on BirdeyeNovember 30, 2019

“The staff at SonoBello was caring, attentive and helped me achieve what I could not do with diet and exercise. Getting dressed and looking in the mirror every morning is my favorite part of the day! Thanks SonoBello!!”

Lisa on BirdeyeNovember 30, 2019

Danette on GoogleNovember 29, 2019

“The office was very clean, i was a bit nervous even for a consultation, and i met this AMAZING lady names Lindsay who's energy was so sweet, kind, understanding &very knowledgeable .. and some how she just knew EXACTLY what i wanted.. although due to my financial i am unable to do this procedure right now.. But YOU CAN BET i will be back as soon as i can be.. THANK YOU LINDSAY..”

Karmit on GoogleNovember 22, 2019

Chenae on GoogleNovember 22, 2019

“My experience with Sono Bello was AMAZING. They were friendly and knowledgeable. Everything about Sono Bello is everything I imagined.”

Chenae on FacebookNovember 22, 2019

“Great service”

Kelsey on BirdeyeNovember 15, 2019

Kelsey on GoogleNovember 15, 2019

“The staff was professional and friendly”

Danette on BirdeyeNovember 12, 2019

“The staff was friendly and professional. The made me extremely comfortable and all my questions were answered.”

Ransome on BirdeyeNovember 12, 2019

“Lindsay was so comforting, informative, and personable! Highly recommend!”

Letitia on GoogleNovember 05, 2019

“Lindsay was EXCELLENT!!! She was professional and amazingly supportive!! She made this beginning step of a MAJOR decision easy and comfortable! Now on to the next step!!! I am so so so so sooooooo excited!! I can’t stop smiling!!!!”

CHandra on BirdeyeNovember 02, 2019

“The consultation was amazing, personable and professional! I felt completely comfortable! Looking forward to my procedure!”

Toni on GoogleNovember 02, 2019

“They were very professional and friendly. Followed up with and were available anytime I called to answer questions”

Garrett on GoogleNovember 01, 2019

Markeita on GoogleOctober 31, 2019

“I came with the best of intentions for the free consultation. Lindsey reviewed my medical info..she was honest with me. I would not be a candidate for the procedure because of medical. I had actually met her at a previous place of employment so it was good to see her. She’s very thorough and professional. She shared her own personal story which was impressive. She referred me to private practice who could do general anesthesia which I would need to move forward should I choose to. Also, she has a dern good memory to recognize me immediately. The occasion I met her was quite awhile back. That’s how you treat a customer! I appreciated her up-front honesty. She seems very compassionate. And passionate about her work. Thanks! P.S. I couldn’t fill in the ‘Assisted by’ area on this form.”

Kathy on BirdeyeOctober 31, 2019

“Talia was so knowledgeable and excellent customer service.”

Jodi on BirdeyeOctober 31, 2019

“I felt very comfortable with Talia Magee and the knowledge and information she gave me. It was a nice visit and I’m happy to get the procedure done.
Talia is very nice and not pushy at all. Thank you.”

Meredith on BirdeyeOctober 31, 2019

“They were ver helpful, explained everything
I felt I was in great hands
I love mu results
I definitely look much better
Thank you Sonobello”

Heidi on BirdeyeOctober 31, 2019

Melanie on GoogleOctober 31, 2019

Stephanie on GoogleOctober 31, 2019

“My husband and I had a consultation with Lindsay and she was excellent!! The staff was very friendly, professional and accommodating. Lindsay was very knowledgeable and personable and I highly recommend her and Sono Bello”

Renee on GoogleOctober 31, 2019

“The experience has been great!! Lindsey is awesome. I haven’t had my surgery, but I will update once I had my procedure.”

Diandra on BirdeyeOctober 31, 2019

“The center was very neat and clean. The staff were warm and the counselor was extremely knowledgeable”

Leslie on BirdeyeOctober 31, 2019

“I first scheduled my consultation over the phone and the representative was very nice.
Once I came in for my consultation the front desk staff was pleasant and made me feel good about my decision. My consultant Talia was extremely wonderful, she was able to help me with pricing and she was very knowledgeable about the procedure. She was encouraging throughout the whole process. She made me feel so comfortable I paid cash in full for my procedure. I had to reschedule to take care of something and she was even very helpful and patient through that process. I would recommend SonaBello to anyone.
S.C”

Shamia on BirdeyeOctober 31, 2019

Barbara on GoogleOctober 31, 2019

“Lindsay DiPietro is absolutely amazing! Friendly, professional, so easy to talk to which is important in making this kind of decision. She made me feel so at ease and answered all of my questions. And I also had a last minute business trip so she rescheduled my procedure so I was not uncomfortable on the flight and I could be on NG A game! Truly an awesome person who genuinely cares about people. I would recommend Sono Bello to anyone if they can work with her!!”

Aimee on BirdeyeOctober 31, 2019

Markeita on GoogleOctober 31, 2019

“Lindsay was great she made me feel comfortable and help me understand everything the process and I'm looking forward to having my service done with this wonderful establishment”

Trishera on BirdeyeOctober 30, 2019

“My experience has been positive overall. I am thankful in particular to Consultant Lindsay and Nurse Julie for their kindness, compassion, patience, and guidance! Thank you!”

Fs on GoogleOctober 30, 2019

“Great customer service!”

Althea on BirdeyeOctober 09, 2019

Pender on GoogleOctober 07, 2019

Pamela on GoogleOctober 01, 2019

“I could not help but be extremely impressed with Lindsay DiPietro, who is as warm and gracious as she is polished and professional! That Sonobello places knowlegable individuals who assist clients in a caring manner speaks well of this company. This has given me the confidence to give it a go! It is with great enthusiasm that I look forward to the full Sonobello experience!”

Looking on BirdeyeSeptember 30, 2019

sherma on GoogleSeptember 30, 2019

“The sweetest!! The service is exceptional!!”

Latarsha on GoogleSeptember 20, 2019

“My procedure was done in February 2019. Awesome experience from the front desk staff (Jasmime you are the best!!) to my doctor and the entire nursing staff. I would highly recommend this location for its courteous staff to the professionalism of the medical team. I am SO VERY PLEASED with my results, life changing!!!!”

Michelle on GoogleAugust 21, 2019

“I met with Lyz for my initial consultation. I found Lyz to be very professional, personable and likable. She was also very informative, patient and answered all of my questions. She did not rush me...she made me feel like I was her only focus. My initial consultation experience was what made me feel comfortable enough to move forward. Lyz helped to put my doubts at ease.

Today I met with Dr. Dennis. What a professional! Dr. Dennis and Nurse Julia both made me feel comfortable with the process. Dr. Dennis is very patient and explained everything. Nurse Julia and Dr. Dennis were very thorough. Dr. Dennis ensured that all of my questions were answered and they both asked me to write down if I had any further questions and advised me to bring them on the day of the procedure.

I can’t say enough about how positive my experience was at Sonobello so far. I have to say I put this off a few months because I was nervous. My questions were answered and that made me feel comfortable. I feel confident moving forward with the procedure.

I will add to this after the procedure.

I hope this is helpful for anyone who is struggling and wondering whether or not to do a procedure like this. All I can say is if you want to improve your figure and you have tried everything else--why not give this a shot. Just make sure you come to this location in Hanover Maryland.”

Dina on GoogleJuly 17, 2019

“This place is so unprofessional I had an appointment at 2:45 a woman called me at 2:00 asking me to reschedule because it was an emergency in the office with one of the doctors when I told her I couldn't reschedule she was like okay well we'll see if we can move people around so you can go ahead and come in but it just so unprofessional I would not refer any of my family or friends to this place, don't waste your time...”

Shanai on GoogleJuly 12, 2019

“This place is so unprofessional I had an appointment at 2:45 a woman called me at 2:00 asking me to reschedule because it was an emergency in the office with one of the doctors when I told her I couldn't reschedule she was like okay well we'll see if we can move people around so you can go ahead and come in but it just so unprofessional I would not refer any of my family or friends to this place, don't waste your time...”

Alice on GoogleJuly 12, 2019

“Surgery was a success. A little pain the first week of the procedure but overall not a bad procedure.”

Ivelisse on BirdeyeJune 22, 2019

“Dr. Banks and the staff are excellent. Made me feel comfortable and explained everything.”

Carolyn on BirdeyeJune 21, 2019

“My consultation was awesome. Lyz Lister was amazing. I felt like I was chatting with a friend. She answered all my questions, calmed all my fears. Sono Bello Lyz Lister is an amazing consultant, I have not had my procedure yet, my review is based solely on my interaction with Lyz.”

STEPHANIE on GoogleJune 13, 2019

“My consultation was awesome. Lyz Lister was amazing. I felt like I was chatting with a friend. She answered all my questions, calmed all my fears. Sono Bello Lyz Lister is an amazing consultant, I have not had my procedure yet, my review is based solely on my interaction with Lyz.”

STEPHANIE on GoogleJune 13, 2019

“My experience at sonobello was really great. 2 weeks post OP and I am very satisfied with my results. My consultant Sarah was amazing. Helped every step along the way. Dr O did an amazing job.”

LATOYA on GoogleJune 12, 2019

geraldine on GoogleJune 01, 2019

“It has been a little over a year since I had my procedure done here. I opted to have 3 sections operated on, upper and lower abs and my waist. In total it cost me way more than I thought it should, but I took a leap of faith thinking it would give me the results I was looking for. With each follow up appointment I told the staff here that I didn’t see any changes and they told me each time that it takes some time to notice. At my last follow up appointment the female taking my post op photos looked at the before and after shots as I was telling her that there were still no differences. I could tell by her reaction that she couldn’t disagree with me. She told me there would probably be something one of the doctors there could suggest for me and that she would have them contact me about other options for improving my waistline and abs. I have yet to hear back from anyone. In addition, I must say that the facility as a whole doesn’t seem to have an organized sense of staffing. Any time I was there it seemed like there was always some sort of scheduling issues and I nearly felt like I was inconveniencing the staff just by going to my appointment. I would highly recommend you use a different option to achieve the body image results you desire. This place is not the right answer.”

michelle on GoogleMay 22, 2019

“I had seen the SonoBello commercials so many times but of course I did not believe it. Over the years I had yoyo dieted, gone to a nutritionist, done so many fad diets, taken multiple types of different over the counter diet pills and prescription diet pills and gone to the gym. Then I was in a bad accident and gained a lot of weight after I had to have a major surgery on my spine.
When I finally got a good look in the mirror one night. I took a couple pictures and all I could do is burst out in tears when I looked at what I saw. The next day, I called and made the appointment for my Free consultation. I knew that was not the person I did not want to be anymore.
When I say Dr. Onyewu and the Staff have brought me back to life. Dr. O is the sweetest straight forward physician you will ever want to meet. Nurse Rena and everyone from the Consultants from the Front Desk to the Prep Nurses are the nicest most down to earth medical staff that you will every want to meet.
I live in New Jersey and I would drive to the Hanover, Maryland location where my consultation originated because I did not want to leave that office.
I did not think I would ever feel like I would ever be able to be myself ever again. It is real!!! SonoBello has revived me. I look in the mirror now and I still cry but I cry tears of joy. It is the best thing I could have ever done for myself. I had a before and after picture I wanted to send but I could not do it here. Again, Thank you SonoBello for giving me my life back.”

Regina R. on BirdeyeMay 03, 2019

“The customer service is superb and the consultant was very informative and thorough!”

Lorrie on BirdeyeMarch 31, 2019

“I love Robyn she was very nice and caring and she explained everything in detail so I understand the cost in detail I felt well informed”

sharolynn on BirdeyeMarch 30, 2019

“I haven't had my surgery yet but I have had a pleasant consultation and I can not wait to have my procedure done so that I can see my results”

Shawnta on GoogleMarch 30, 2019

“I came in for a consultation, though I had a bit of wait, when I got to meet the consultant I understood why she took as much time as I needed to answer all my questions and concerns. The entire staff is very professional, and courteous”

Telisha on BirdeyeMarch 17, 2019

“Dr Paul was amazing as well as the entire staff. I’ll be back for a 3rd procedure next year. It’s affordable enough to do a few sections at a time instead of all at once.”

Dawn on BirdeyeMarch 13, 2019

“Everything was perfect! Robyn really worked hard to find affordable options to target my areas that I wanted thinned out. Jasmine at the front desk is so efficient and sooo sweet. She really aims to make everything as easy and convenient as possible. Now Dr Paul is the most kindest, gentle Dr I have ever met! His reassurance and clam demeanor just enhanced is outstanding bedside manner! The whole experience was perfect! I will be back to have my arms and back done next winter! Love you guys!!”

Colleen on BirdeyeMarch 09, 2019

“I had my surgery done Feb 15th, Dr O was awesome and that where it turned. I called to see if I could come in a little earlier for my follow up appointment and was told it had been moved to another 2wks out. I explained that I was having concerns and again was told they would see March 9th. I went to sleep Thursday night and woke to a burning pain in my right side, when I tried to get out of bed it hurt more than the surgery. Once in the bathroom I threw up became dizzy and almost passed out. My husband heard me and helped me back to the room. Took my temperature it was 104. Friday morning I called the center explained what was happening was put on hold for the nurse; she never came to the phone so the reception comes back on and says the nurse wasn't available but I could talk to the manager fine. I was put back on hold then eventually hung up on. I gave them my name a number 3 times and still havent heard from them. Ended up need IV antibiotics topical and oral as well along with extra trips to have blood drawn to make sure my numbers are going down.
I'm never one to tell anyone what to do or think and my experiences may not be yours. But hindsight I wouldn't do it with this company again.”

Shawn on GoogleMarch 03, 2019

“I'm very pleased with the whole service and care that I received from the Sonobello in Baltimore.
Consultation with Robyn made me feel very comfortable, she was very kind, patient and honest with me. Nurse Lee was also very kind, patient and caring. Dr.Dennis did a great job.
It's only been 10 days since the surgery but I'm seeing a huge difference and I love it!!!
Thank you so much!!!”

Lyudmila on BirdeyeFebruary 22, 2019

lyudmila on GoogleFebruary 22, 2019

“I was so nervous when I walked in but, was greeted by the most wonderful receptionist. She could see I was uncomfortable and explained what my appointment consisted of at that time. My consultant was so pleasant and understanding of what I wanted. I love it because she wasn’t judgmental and didn’t dismiss my questions or say anything negative. I was treated with respect and I felt more confident about myself when I left my appointment. We need more like her in this field, who understand women and what we go through. Life canI was so nervous when I walked in but, was greeted by the most wonderful receptionist. She could see I was uncomfortable and explained what my appointment consisted of at that time. My consultant was so pleasant and understanding of what I wanted. I love it because she wasn’t judgmental and didn’t dismiss my questions or say anything negative. I was treated with respect and I felt more confident about myself when I left my appointment. We need more like her in this field, who understand women and what we go through. Life can be hard on us and it shows from the inside out.So WE need something to help us feel better about ourselves. Sono Bello is going to be mine I am glad I found them thank you, Amanda”

Amanda on BirdeyeFebruary 18, 2019

“Sono Bella has transformed my life, attitude and health by giving me an exceptional total body transformation I always wanted. If it was not for there exceptional team and especially Dr. O, I would not be able to live a more fulfilling lifestyles. The procedure was painless and they made it a easy process and a faster recovery.”

Titus on BirdeyeFebruary 16, 2019

“Well let's just say I was scared. But the people that worked on me were very nice and sweet they calmed my nerves and my out come was grand. I love it. So I give them more then 5 stars”

Michelle on GoogleFebruary 12, 2019

“I am so pleased with the experience I’ve had with Sono Bello. From my procedure to follow-up, was confirmation that I made the right choice. The difference that Insee after only 7 weeks is truly amazing, no regrets at all.”

Natasha on BirdeyeFebruary 10, 2019

“My experience at Sono Bello so far has been wonderful. Robyn was so nice and professional in helping with my treatment plan. She made me feel so at ease. I cant wait for my surgery.”

Ann on GoogleJanuary 31, 2019

“The lead nurse Reena Allen was exceptional along with the best doctor (Doctor O) in the world in total body transformation Sono bello Hanover. Dr. O makes the procedure comfortable and makes the patient feels at ease.”

Titus on GoogleJanuary 30, 2019

“I haven't actually had my procedure yet, but so far they have been wonderful. Robyn was great during my consultation. No pressure at all. She made sure she was giving me exactly what I wanted and needed. Met Dr. Onyewu last night and was equally impressed. I'm looking forward to my procedure in a few weeks. Will follow up then.”

Lisa on BirdeyeJanuary 30, 2019

“I had a procedure done and the doctor did not do a good job Nurse Reena Allen was on top of it she made sure I was well taken care of now I look and feel great because of her attitude she kept me very calm and made sure I was well please”

Denise on GoogleJanuary 23, 2019

“Do not use this company...go to a 3rd world country instead”

Cuthbert on GoogleJanuary 22, 2019

“Every team member cares and is amazinfg. The listen, the plan, the help. I would invite everyone to do this. Why wait to feel great. I wish I had done more. ”

Pamela on GoogleDecember 19, 2018

“I haven’t had my procedure yet and will do a follow up review once I get that done, BUT I had to do a review because of my AMAZING experience with Sono Bello thus far. First of all, the office space is gorgeous and so welcoming. The receptionist was really sweet, my wait time to see my consultant was minimal. So, let me tell you about my consultant ERICA she was phenomenal... she made me feel so comfortable, she was so informative, answered all my questions, extremely patient, not pushy whatsoever, very understanding, worked with me I can’t say enough wonderful things about her... she has made the experience a million times better for me and I truly appreciate it. She truly cares and is beautiful inside and out!!! I can’t wait to get my procedure done!!! So happy I chose Sono Bello and I would recommend Sono Bello 100%!! ”

D on GoogleDecember 19, 2018

“I was really impressed with the level of care I received from the entire staff. I have already recommended a few of my friends and family. ”

S on GoogleDecember 19, 2018

“I was really impressed with the level of care I received from the entire staff. I have already recommended a few of my friends and family.”

S on GoogleNovember 30, 2018

“I haven’t had my procedure yet and will do a follow up review once I get that done, BUT I had to do a review because of my AMAZING experience with Sono Bello thus far. First of all, the office space is gorgeous and so welcoming. The receptionist was really sweet, my wait time to see my consultant was minimal. So, let me tell you about my consultant ERICA she was phenomenal... she made me feel so comfortable, she was so informative, answered all my questions, extremely patient, not pushy whatsoever, very understanding, worked with me I can’t say enough wonderful things about her... she has made the experience a million times better for me and I truly appreciate it. She truly cares and is beautiful inside and out!!! I can’t wait to get my procedure done!!! So happy I chose Sono Bello and I would recommend Sono Bello 100%!!”

D on GoogleSeptember 06, 2018

“If I could give a lower review, that would be what she deserves. Dr. Banks is too smart in the mouth and has no concern or care for her patients. When I was showing the area of concern on my body she simply said “ I can’t fix what I don’t see” and when my daughter tried to show her she said “well you fix it”. That was very ignorant and uncalled for. She had a smirk on her face while I was addressing my issues and went back and forth with me about what we did and didn’t discuss or agree to prior to my surgery. Beware! If you don’t want to leave looking lopsided, uneven, and square, consider choosing a more professional and considerate doctor!”

Brandy on GoogleJuly 19, 2018

Sherry on GoogleJuly 11, 2018

Tracey Pinky on GoogleJuly 10, 2018

“Every team member cares and is amazinfg. The listen, the plan, the help. I would invite everyone to do this. Why wait to feel great. I wish I had done more.”

pamela on GoogleJune 14, 2018

“Excellent experience. Call for a consultation.”

black on GoogleMay 31, 2018

“I had 4 sections done but I'm happy for some but not all. The consultant said once the fat is removed it won't come back but I think that was false to say that.”

Takiyah on FacebookMay 23, 2018

“I wanted to look better so I had a consultation with the company staff who were very positive about the possibility of very good results . The entire office staff was amazing and kind and I booked a liposuction procedure for my abdomen and ‘love handles’. At my pre-op, I met the Doctor, who was very professional and thorough. What I really liked what that his approach was “realistic” and not full of false expectations.

I had the procedure one week after booking it (partially to accommodate my upcoming work schedule) and on the day of the procedure, the staff were, again, amazing and the Doctor was, again, very thorough and his demeanor and professionalism put me at ease. It has been less than one week since the procedure at the time of this writing, but I can say that I only had slight discomfort and I am healing as quickly as can be expected and in line with the expectations that the Doctor set before the procedure. I am returning tomorrow for my one-week post-op follow up and I look forward to hearing the Doctor’s feedback and comments. I see improvements already and look forward to seeing continuing improvements as I go through the recovery process (which, again, the Doctor was very realistic about – and I’m finding my recovery to be right in line with expectations he set during our discussions).

I very pleased that I chose Sono Bello in Hanover, MD., and would highly recommend the Doctor and his very professional staff to anyone seeking advise on these kinds of procedures.”

Michael P on Yelp ReviewsFebruary 17, 2018

“I was very impressed and my 3 day results are significant. I had my upper, lower abs and love handles done. I was terrfied but the staff was very polite and attentive and helped ease my mind. The plastic surgeons are all board certified that work at Sonobello so its the real deal…The pain was minimal during the procedure. The Doctor talked me through the whole process because you are awake. You will receive local meds to make the pain bearable however. I’m currently on my 3rd day of recovery and I couldn’t be happier with my results. I recommend the Hanover, MD office at Buckingham Palace to anyone. I have to admit I was very skectipal at first but it’s been well worth it so far. Make sure you take all the aftercare instructions seriously. Get the platinum aftercare package because it will minimize your swellen and bruising. I can’t wait to go back to my 1st week post op appt. Please, please, keep in mind this is not a weight loss surgery but it will change how you feel about yourself and your appearance 100% , Only diet and exercise can help you loose weight. Hope my review helps!”

Karla M on Yelp ReviewsFebruary 17, 2018

“The staff are very friendly and called me several times to see how I was doing. They look after their patients very well…”

Raymond R on Yelp ReviewsFebruary 17, 2018

“The team at Sono Bello in Hanover are fantastic!! Reeny made the financing quick and easy! Everyone was pleasant, knowledgeable and answered all my questions. The Doctor explained the procedure in terms I could understand and and put my mind at ease. Im excited about my upcoming procedure”

Lillian E on Google ReviewsFebruary 17, 2018

“I felt very comfortable the team was very informative and they answered all of my questions.”

Tesiha F on Google ReviewsFebruary 17, 2018

“Staff is awesome, especially Sarah. Everyone has been helpful and informative. Doctor Summers totally put me at ease with my upcoming surgery and Casie the nursing assistance was just as awesome.”

Sherrie on GoogleJanuary 31, 2018

Andia on GoogleJanuary 21, 2018

“I felt very comfortable the team was very informative and they answered all of my questions.”

Teisha on GoogleDecember 04, 2017

Sinceray Doingme on FacebookNovember 30, 2017

venita on GoogleOctober 27, 2017

Roderick on GoogleOctober 25, 2017

“Factory”

Sheila on GoogleSeptember 23, 2017

“The team at Sono Bello in Hanover are fantastic!! Reeny made the financing quick and easy! Everyone was pleasant, knowledgeable and answered all my questions. Dr Horowitz explained the procedure in terms I could understand and and put my mind at ease. Im excited about my upcoming procedure.”

Lillian on GoogleSeptember 20, 2017

Pearl on GoogleSeptember 19, 2017

“Bruna Concheski is such a amazing person to talk to, very polite and always with a smile. She is a amazing receptionist we definitely need people like her to answer all our questions when needed. I definitely recommend this place, and her to talk too, if you have any other questions.”

Marlene1234ish on GoogleAugust 26, 2017