JEDI CIRCLE VOICES Dr. Elisa on GoogleMay 02, 2024
“Ms. Proctor was very professional and customer service friendly.”
Daphne on BirdeyeMay 02, 2024
“Initial consultation was great! She did a wonderful job explaining the process and easing my concerns. I look forward to the end product...flat tummy Lol”
Wendy on BirdeyeMay 02, 2024
“Nyshel my nurse was fantastic she made me feel so comfortable and answered all my questions”
Joann Wright on BirdeyeMay 02, 2024
“Nyshel my nurse was fantastic she made me feel so comfortable and answered all my questions”
Joann Wright on BirdeyeMay 02, 2024
“I just can't wait to be Snatched.... Remix to the Lion King Song. Seriously though I am 3 months and when I say the body is snatched it would not be a lie. To see the HUGE change has been such a great confidence boost. Like I think I am grown yall. The customer service is amazing Cass, and Angie greet you at the front desk, with warming smiles and they see the results and well before I even get to my Venus appointment with Amber my head grows about 10 sizes because yall be filling me up with just straight facts. Then I get to my Venus appointment and Amber works all the magic and Boy Howdy I finally wore shorts out in PUBLIC yeah thats right I have advanced in my little life I wore shorts and felt good about it. The fact that my hour glass shape is just getting even better with each visit, like I feel like I am dreaming. I am able to wear dresses that I haven't been able to wear in a while and OMG I put that dress on and when I tell you I had to step by and say oh yeah you grown grown.... it really is a Whole New World. I have a pip in my step and a kool aid smile because I LOVE the Results!!! whew okay so 100/10 I recommend because phew 3 months and that body is bodying.”
Kiki on BirdeyeMay 01, 2024
“I just can't wait to be Snatched.... Remix to the Lion King Song. Seriously though I am 3 months and when I say the body is snatched it would not be a lie. To see the HUGE change has been such a great confidence boost. Like I think I am grown yall. The customer service is amazing Cass, and Angie greet you at the front desk, with warming smiles and they see the results and well before I even get to my Venus appointment with Amber my head grows about 10 sizes because yall be filling me up with just straight facts. Then I get to my Venus appointment and Amber works all the magic and Boy Howdy I finally wore shorts out in PUBLIC yeah thats right I have advanced in my little life I wore shorts and felt good about it. The fact that my hour glass shape is just getting even better with each visit, like I feel like I am dreaming. I am able to wear dresses that I haven't been able to wear in a while and OMG I put that dress on and when I tell you I had to step by and say oh yeah you grown grown.... it really is a Whole New World. I have a pip in my step and a kool aid smile because I LOVE the Results!!! whew okay so 100/10 I recommend because phew 3 months and that body is bodying.”
Kiki on BirdeyeMay 01, 2024
“Nyshel was lovely and answered all of my questions.
Dr. KUTZKE is top shelf and an incredible human! I feel so honored to have her in my life!”
Amberly on BirdeyeMay 01, 2024
“Nyshel was lovely and answered all of my questions.
Dr. KUTZKE is top shelf and an incredible human! I feel so honored to have her in my life!”
Amberly on BirdeyeMay 01, 2024
“Nyshel was great. She answered all my questions and addressed all my concerns”
Amy on BirdeyeMay 01, 2024
“I was stuck in traffic on they way, which was an extra 20min delay. I call to let them know I was going to be 5 to min late. They were kind and understanding. The process was great. They nurse was efficient. Staff friendly. They had a waiting room for family, which I was told they watched a movie. The facility was clean and modern. Would recommend. Great experience!”
Sherry on BirdeyeMay 01, 2024
“Ariel was so supportive and helpful! She used her personal experience to make me feel comfortable and gave honest feedback to help guide me.”
Kristy on BirdeyeApril 30, 2024
“Friendly and knowledgeable staff. They answered all of my questions and helped reduce some of my anxiety. I can't wait for my procedure and to see my results!”
Kristin on BirdeyeApril 30, 2024
“Todays visit 6 month follow up appointment with Nurse Nyshel, she's very friendly, professional and polite. Answered my questions and advise me to do a f/u appt. with my Surgeon Dr. Epps.
Sono Bello experience for me was exceptional.
Front desk, consultation, nurses and Dr. was nothing but pleasant, professional, patient and very good customer service. Office very pleasant smell and clean. Love my 360 results by Dr. Epps Yes, I would recommend Sono Bello|”
Tangelia on BirdeyeApril 30, 2024
“Had a great initial consultation! She really took the time to explain the procedure and timeline; as well as to go over payment options. Left feeling very comfortable with the process. ”
Julie on BirdeyeApril 29, 2024
“Angie is lovely, a true professional and since the beginning has supported me in my journey. I appreciate her kind heart, impeccable work ethic and her attention to detail. You have a special place in my heart.”
Amberly on BirdeyeApril 28, 2024
“Yaneek Proctor and Angie are people persons very friendly and knowledgeable regarding the process in informing a patient with extreme step by step process required to make a decision to get the medical procedure!
Sonja Moseley-Whitson”
sonja on GoogleApril 28, 2024
“Haven’t had procedure yet but the way you are treated by all the staff so far has been excellent! Hoping to review again in a couple weeks with some outstanding results! Love you guys for making me feel comfortable.”
Bonnie on BirdeyeApril 27, 2024
The on GoogleApril 26, 2024
“J’Nia and the entire team were so great and left no question in my mind about the procedure. I really appreciate all of the support and the words of affirmation. I would recommendation Sono Bello, Anyone needing to adjust their Appearance.”
R on GoogleApril 25, 2024
“Very informative and helpful in the procedures that are performed here at Sono bello”
T on BirdeyeApril 25, 2024
“JNia my Pre-op Nurse was amazing! Feeling confident about my choice!”
Traci on GoogleApril 25, 2024
“This team is very attentive , . Informative, kind, and thorough. I left the office feeling good about my upcoming procedure and having all of my questions answered.”
Deidre on GoogleApril 25, 2024
“The staff was very nice and answered all my questions. Keshia made you feel very comfortable and very pleasant to talk to about your body. The office is very clean.”
Ginger on GoogleApril 23, 2024
“Very friendly and informative staff answered all my questions. Great pre-op meeting with my surgeon. Keshia was extremely helpful in preparing me for what to expect.”
Edward on GoogleApril 23, 2024
“The meeting with Ariel went great! She is knowledgeable and very genuine. I enjoyed our meeting.”
Davina on GoogleApril 22, 2024
“My experience was good. I was nervous but I felt comfortable with quality care!”
Jennifer on GoogleApril 21, 2024
“For a very uncomfortable situation, the staff made me feel comfortable. They also were very helpful and willing to make appointments happen for me.”
Jennifer on BirdeyeApril 21, 2024
“Everyone was very professional and made me feel very comfortable”
Deanne on BirdeyeApril 18, 2024
Paula on GoogleApril 17, 2024
“Today was my 1st week post op appointment. I was seen 15 minutes early. My nurse Katie was super sweet and very thorough and patient with all of my questions. So far I have a great experience”
Faith on GoogleApril 16, 2024
“Fantastic. Excellent customer service.”
Ozoda on BirdeyeApril 16, 2024
“Okay so you know on the movie Aladdin they start singing a whole new world… okay well thanks to the amazing team Cass and Amber I’m about to be a whole new woman, with a snatched waist for all the world to see. I got a snatched waist you hear what I say (another movie reference). Anywho my little body is dare I say… oh I think I shall it’s BANGING. I love the confidence that has come back, I love seeing the curves in all the right spots and I love going to try on clothes and blow my own self away. Who’s that girl… it’s Kiki yasssss and she is snatching…. It’s like they song of course changing lyrics but… they snatched… my waist… the results I am seeing with being close to 3 months… yassss!”
Kiki on BirdeyeApril 14, 2024
“My experience was awesome. Dr. Epps and Taylor were great. I was a little anxious but they made me feel very comfortable from the time I walked in the office, during the surgery and recovery and discharge. If you need something done, this is the place to be. Kudos to all the staff including the front desk. They all have pleasant personalities and seem to all enjoy their jobs there. That is a rarity now days.”
Sharon on BirdeyeApril 13, 2024
“Angie was very nice and professional. She answered all my questions and explained every detail about my upcoming surgery. She made me feel relaxed and got rid of all my doubts! Dr. Epps was very friendly and showed me what areas were going to be addressed. He further explain the procedure and reassured me that I was a good candidate. I left feeling very confident about my choice! Can’t wait to see the results!”
Lois on BirdeyeApril 12, 2024
“The nurse and the doctor were very friendly, caring, and efficient.”
Kathleen on BirdeyeApril 11, 2024
Carla on GoogleApril 10, 2024
“This was the most painful thing I have ever gone through! I don’t think I was told exactly how painful this would be. When I went for my consultation, the woman said she had had it done on a Friday and was back to work on Monday. I find that hard to believe as I am, one week out and can barely get out of bed! They give me 77 shots of local, which in and of itself was incredibly painful! They nurse
had me wear colored glasses because they were using lasers. Then put a towel over my face when the procedure started. I had told them I was an OR tech and had seen this procedure done many times so I knew what was happening. They did not use any lasers as lasers are not used in this procedure , they also covered my eyes I believe so I couldn’t see what they were doing as I wasn’t asleep, but just localized. I complained of pain many times during the procedure, and was given a ball to squeeze! As if that made it any better! It appeared everyone was compassionate before the procedure but during it I felt like a piece of meat on a slab! ”
Susan on BirdeyeApril 05, 2024
Mesia on GoogleApril 03, 2024
“Very pleasant”
Melissa on GoogleApril 03, 2024
“Hello, Yaneek you are awesome! You answered all of my questions that I needed answers to and my daughter's questions that she had concerns about. My daughter had researched your establishment and procedures especially about the fact of being awake vs. Anesthesia and at first was hesitant. When we met Yaneek, she explained exactly how the procedure of my choice would be performed. Afterwards, my daughter was amazed and comfortable with me moving forward on my decision. I am very excited to have this transformation completed and my daughter is satisfied now knowing the details of the process. Meeting Yaneek, an awesome personality in her profession and a very kind person! Thank you for your consultation and giving my daughter who supports me, the confidence in knowing I'm going to be in great hands! 💁❣️”
Gennel on BirdeyeApril 02, 2024
“Hello, my consultation with Yaneek was awesome! She answered all of the questions I needed answers to and my daughter's questions that concerned her as well. My daughter went through and researched the procedures and reviews of your establishment. At first, she was a little hesitant but when we were consulting with Yaneek, she thoroughly explained exactly how the procedure of my choice will be done. Afterwards, my daughter was relieved and I am more excited to move forward with this procedure! I am so glad you were the one that my daughter and I had the pleasure to meet and consult with. Thank you Yaneek. You are awesome and I look forward to working with you soon on my new slimmer body💁❣️”
Gennel on BirdeyeApril 02, 2024
“Wonderful and informative and professional from start to finish. Yaneek was a pleasure to deal with”
Cindi on BirdeyeApril 02, 2024
“Okay so thanks to Cass I was able to book more appointments with Amber. I am getting all the snatching season. Having this done after the procedure omg it’s amazing. The waist is giving hourglass vibes and smoothness. Oh how I missed my abs welp no more those are finally coming out from hibernation. Venus nobody snatch’s my waist like you do! Amber and Cass their recommendations on how to keep my waist looking fabulous has been key to my success. Like I’m not going to know what to do come my birthday this year…. Like umm hello cute dresses, hello hour glass shape how are you doing…. Like I CANNOT even with this snatch waist right now like can you say… before military body is calling and I have answered that call… yasssss”
Kiki on BirdeyeMarch 29, 2024
“This review encompasses my experience with both the Sono Bello Silver Spring Consultation Center and Baltimore Surgical Center.
Would I recommend Sono Bello: Absolutely NOT. Sono Bello operates as a high-volume business, prioritizing throughput over patient care. Even for those seeking cost-effective, speedy procedures, I'd steer clear of Sono Bello. They conveniently omit the fact that they charge separately for each body part, a revelation that can significantly inflate costs. It would always be recommended that if procedures are chosen for your Upper Abdomen to include the Lower Abdomen? Clearly, Sono Bello's focus is on quick, minor procedures and rapid turnover.
One significant reason for this review stems from a glaring "error" made by the Silver Spring consultation center. Despite clear communication about my desired procedures and a provided quote, I was blindsided on the day of my second surgery. Less than one hour after being discharged, driving home, still under the influence of post-operative medication, I received a call informing me of a "forgotten" charge. This blatant disregard for my well-being and legal rights, coupled with their inability to adhere to basic protocols, is inexcusable. The fact that they had the audacity to request approval for additional charges while I was not in my right state of mind, still recovering from the medications, without giving me the common courtesy or decency to wait until the next day or when I was in a clear state of mind, is utterly reprehensible. How dare they!!!
The nurse assigned to me demonstrated a shocking lack of proficiency. During the IV placement procedure, she struggled to insert the needle correctly. Her repeated attempts resulted in an excruciating mix-up, causing IV fluid to spill into my bloodstream, causing intense burning sensation. Despite her evident struggle, she persisted, attempting multiple times and failing, before I firmly refused further attempts and demanded another nurse.”
K on GoogleMarch 29, 2024
“This review encompasses my experience with both the Sono Bello Silver Spring Consultation Center and Baltimore Surgical Center.
Procedures Done: Chest, Upper and Lower Abdomen, Waist, Abex, Back Bra Roll, Upper Back, and Inner Thigh
Cost: $20k+
Would I recommend Sono Bello: Absolutely NOT. Sono Bello operates as a high-volume business, prioritizing throughput over patient care. Even for those seeking cost-effective, speedy procedures, I'd steer clear of Sono Bello. They conveniently omit the fact that they charge separately for each body part, a revelation that can significantly inflate costs. It would always be recommended that if procedures are chosen for your Upper Abdomen to include the Lower Abdomen? Clearly, Sono Bello's focus is on quick, minor procedures and rapid turnover.
Do I regret my decision: Absolutely NOT. However, I'm deeply disappointed. Despite my optimism for positive healing results, I'm left disillusioned by the lack of professionalism and respect displayed by Sono Bello.
One significant reason for this review stems from a glaring "error" made by the Silver Spring consultation center. Despite clear communication about my desired procedures and a provided quote, I was blindsided on the day of my second surgery. Less than one hour after being discharged, driving home, still under the influence of post-operative medication, I received a call informing me of a "forgotten" charge. This blatant disregard for my well-being and legal rights, coupled with their inability to adhere to basic protocols, is inexcusable. The fact that they had the audacity to request approval for additional charges while I was not in my right state of mind, still recovering from the medications, without giving me the common courtesy or decency to wait until the next day or when I was in a clear state of mind, is utterly reprehensible. How dare they!!!
The nursing staff at the Baltimore location was lack luster at best. Their incompetence ranged from a lack of knowledge to the point of me calling another Sono Bellow location for information, to dangerous mishaps during procedures. The nurse assigned to me demonstrated a shocking lack of proficiency. During the IV placement procedure, she struggled to insert the needle correctly. Her repeated attempts resulted in an excruciating mix-up, causing IV fluid to spill into my bloodstream, causing intense burning sensation. Despite her evident struggle, she persisted, attempting multiple times and failing, before I firmly refused further attempts and demanded another nurse. This negligence and lack of basic skill highlight the alarming inadequacies in Sono Bello's patient care standards.
Due to their overwhelming patient load, attempting to contact Sono Bello for assistance or clarification proves futile. My advice? Seek answers from alternative Sono Bello locations, if at all.
I am on a journey of recovery and healing, I remain hopeful but cautious. Should I consider further procedures, Sono Bello will not be my choice.
Tips for prospective patients:
• Be aware that the number of procedures performed is contingent upon weight and BMI, often necessitating multiple surgeries.
• Follow-up appointments solely involve photo documentation, with no opportunity for direct interaction with doctors.
• Do not expect personalized attention or pre-surgery consultations with doctors.
• Review cost breakdowns meticulously; Sono Bello charges separately for each treated area.
• Prepare for significant post-surgical discomfort, despite claims of minimal invasiveness.
My experience with Sono Bello has left me disenchanted and dissatisfied. Proceed with caution, and consider alternative options before entrusting them with your care.”
Kelsey Lewis on GoogleMarch 29, 2024
“What can I say about Yaneek. I was very skeptical when I arrived for my appointment. Yaneek took the time to explain the procedure. Once she was done, my hesitancy went away and I agreed to get the procedure. Please keep Yaneek, she is a definite asset to Sono Bello. Thank you Yaneek. I am truly happy and definitely satisfied. If I could give Yaneek 10 stars, I would.”
Linda on GoogleMarch 29, 2024
“The staff was very friendly and try’s to make you feel comfortable as possible while your procedure is taking place”
Kateya on GoogleMarch 28, 2024
“Sono Bello Hanover made this experience nothing short of exceptional. Angie, the front desk coordinator, made me feel incredibly comfortable with her keen eye to detail and extremely professional demeanor. This is why I knew this was the doctor for me. Thank you Angie and Sonia Bello for this life changing experience.”
Diane on BirdeyeMarch 28, 2024
“I called in regarding rescheduling an existing appointment at the Hanover office. I was unhappy to do so and was in a terrible mood however, Angie helped turn that around! Angie was extremely friendly (especially for a morning call) & hung in there with me as I juggled around my calendar. I am not sure if she could sense that I needed some cheering up, but her banter and customer service did just that. Thanks to everyone at the Hanover location, but extra thanks to Angie!”
Ashley on BirdeyeMarch 28, 2024
“Highly recommend for male liposuction! Dr. Epps and all of the nurses were lovely and very responsive throughout the recovery process.”
Christian on BirdeyeMarch 28, 2024
“Your awesome team glad I choose Sono Bello to do my surgery it is more costly than other places I have checked out but what I am looking for is the overall experience from the time I walk in to the time I leave knowing that my needs are met make me feel better choosing Sono Bello.”
Dionne on BirdeyeMarch 28, 2024
“Amber is very caring during my Venus treatment! She needs a raise! I have experienced anyone like her, especially, a nurse. She even asked how treatment felt, and asked whether the temperature of the equipment was too hot or if I was comfortable with the treatment...I applaud her for her confidence in this treatment that accompanied her nursing skills. I don't think I would continue without her expertise in this particular situation. I thank all of you, especially Human Resources for hiring her and the ladies at the front desk who are very accommodating.
Ms Attlay S. Williams.
I say the same as at every visit! Amber is the best!! 5 STARS EVERYTIME!!!”
Attlay on GoogleMarch 28, 2024
“I just had my weekly Venus appointment for my stomach. Kori checked me in. She is always friendly, courteous and knows my name and checks me in promptly. Amber who did my Venus treatment is always friendly and courteous. My experience at SONOBELLO is always 5 star”
Martha on BirdeyeMarch 28, 2024
“The entire staff was very friendly and informative. All my questions were answered and I felt very comfortable with everyone I encountered.”
Shelby on BirdeyeMarch 28, 2024
“I had a wonderful experience with Victoria at the handover office”
Sharron on BirdeyeMarch 27, 2024
“Everyone is so nice. Amber is very knowledgeable.”
Doris on GoogleMarch 26, 2024
“My experience was incredible. All staff are very professional and friendly. 100% recommended, Angie was very kind to me, she helped me with everything, thank you very much.”
Ingrid on BirdeyeMarch 26, 2024
“Excellent listener and very knowledgeable!! Patient with all the questions I was asking and provided great feedback. She demonstrated excellent customer service skills. She was so nice and polite!!”
Alice on GoogleMarch 26, 2024
“Okay picture I’m 8 weeks post op and boy howdy Cass and Amber got me right yet again. Venus success!!! Someone please gives these ladies a raise like the customer service best freakin ever!!! These Queens get you right Each Time and that is a fact. I am walking into the summer snatch waist and cute face yup I’m about to smiling from ear to ear! My confidence level has been going up the more my waist goes in. I finally have my body back prior to my injury from the service thank you all so much I love my new life of confidence and snatch waist.”
Kiki on BirdeyeMarch 22, 2024
“This review is regarding the best surgical nurse at Sono Bello, Victoria. She goes above and beyond with answering questions and advocates for you with other staff members.”
Sara on GoogleMarch 22, 2024
“Victoria was great”
Sharon on GoogleMarch 22, 2024
“Enjoyed Ariel professionalism, honesty, and personal touch during our consultation. She eased any doubts by thoroughly answering my questions and ensuring I understood the processes.”
Momma on GoogleMarch 22, 2024
Diana Alvarado on GoogleMarch 22, 2024
“Amber is awesome. Great conversation while getting Venus treatment”
Kari on GoogleMarch 22, 2024
“Exelente yo sastifecha”
Doris on BirdeyeMarch 21, 2024
“Exelente ami me Encanto”
Doris on BirdeyeMarch 21, 2024
“Today was my third Venus appointment at Sonobello. I arrived early and Angie checked me in. She was really pleasant. She had a beautiful smile. Amber called me back for my Venus therapy treatment and performed her magic. I feel like I’m starting to see some results and it’s very exciting, I actually had to order a smaller size compression garment. Kass helped me to order the size I needed and had it sent to my home. She helped me set up my future treatments going out of her way to make sure she could get me in on days that fit into my schedule. I can’t wait until my next appointment with Amber.”
Lori on BirdeyeMarch 21, 2024
“Loving my experience with Sonobello. Angie was super helpful and informative. Answered all questions and made me feel at ease.”
Carolyn on BirdeyeMarch 21, 2024
“My nurse Victoria was awesome today after dealing with some anxiety. 5 starts Victoria!”
James on GoogleMarch 21, 2024
“Nurse Thea took care of me at my clinic visit on March 11th. She was phenomenal. Very knowledgeable, kind, approachable, courteous, and caring. This was the best clinical visit I’ve had at Sonobello. Wish they had more nurses there who manifest these wonderful qualities.”
Manaoio on GoogleMarch 21, 2024
“"I’m not an 8am person but front desk Cass & Kori are always welcoming and kind. And Amber manages to make my Venus treatment the highlight of my day.
Thank you ladies, looking forward to the next week!"”
Spomenka on BirdeyeMarch 19, 2024
“I had a wonderful experience with my consultant Yaneek. She thoroughly explained the process and procedures. She was very friendly and made me feel at ease. Thank you kindly.”
Shirl on GoogleMarch 19, 2024
“Every one of my appointments at Sonobello have been professional, on time and I felt well cared for! Great staff, clean facility and my results are fabulous!! Worth every penny”
Rosanne on GoogleMarch 18, 2024
“Excellent experience..My nurse Victoria was awesome on time answered all my questions and concerns.....even when I checked out she came out and gave me a high 5 and stated the my BMI has went down...thanks so much!!🥰🥰🥰”
Tonika on BirdeyeMarch 18, 2024
“Victoria was my nurse today. She was very knowledgeable, professional and kind.”
Nicole on BirdeyeMarch 18, 2024
“My consultant Ariel was extremely knowledgeable and friendly. She made me feel comfortable.and was patient with any questions I had.”
Vera on BirdeyeMarch 16, 2024
“7 weeks post op and I have ABS!!!! Omg I haven’t felt this amazing and every time Cass hypes me up and then Amber does her Venus magic and can we just say it’s a WRAP. Summer better be ready for me darn it. Confidence can you say 20/10 omg I feel amazing. I literally cannot say enough amazing things about my hype squad Cass and Amber!!! These ladies need a RAISE!!!!!! Seriously like I am 7 weeks almost 8 and I can see the results EVERY single time. Watch out summer break because I got some traveling to do….. thank you to the amazing Queens Cass and Amber yall literally hype me up every single Friday!”
Kiki on BirdeyeMarch 15, 2024
“4 star experience all the way around. Kind caring staff and clear communication make for a smooth experience.”
Sandra on GoogleMarch 15, 2024
“My visit to Sono Bello was very good. Aliya is an angel and made me fast very comfortable. She explained everything and always made sure my questions were answered.”
Trudy on BirdeyeMarch 15, 2024
“Wow! I went in today for my second Venus treatment with Amber. Cory graciously greeted me at the front desk and checked me in. Amber is a miracle worker. Her bedside manner and expertise is second to none. Can’t wait until my next Venus treatment!”
Lori on BirdeyeMarch 14, 2024
“The Hanover office atmosphere is very professional; and the Venus massage is Very relaxing.
Venus Technician Nurse: Amber is very knowledgeable about her craft; and explains information you didn't know you would need.
Front Check-in: Cass
Treatment: Venus Legacy-Abdomen”
T on GoogleMarch 13, 2024
“The team at Sono Bello Baltimore was courteous, professional, knowledgeable, and explained everything about the procedure that I needed to know. Ariel, the consultant, was super sweet. Highly impressed with this group!”
R. on GoogleMarch 12, 2024
“Recently had Venus treatment by Amber who is very welcoming and friendly as well as knowledgeable about the treatment and with general health tips overall. The front desk staff Brittany and others were helpful with scheduling appointments and sending appointments reminders.”
Brittany on BirdeyeMarch 12, 2024
“Very thorough. You may have to wait in the room a long time but it was worth it”
Kim on BirdeyeMarch 12, 2024
“Amber is an amazing nurse. She is very knowledgeable and my results are amazing!”
Cynthia on BirdeyeMarch 12, 2024
Jacinta on GoogleMarch 11, 2024
“Today was my fourth Venus Treatment for my stomach area with Amber. The experiences has nothing short of great. Today Joseph checked me in at the front desk and was friendly and professional. Amber is friendly, knowledgeable and more than willing to go the extra mile and answer all concerns or questions I might have. I have never felt rushed or hurried along.”
Martha on BirdeyeMarch 11, 2024
“The total Sono Bello experience has been amazing so far, less than a week from the operation and everything that I was told preop has happened. Keshia my nurse was the bomb, she was with me the entire time and made me super comfortable the entire time. .”
Paul on BirdeyeMarch 11, 2024
“Kaila was above exceptional. Very knowledgeable, friendly and professional.”
Paul Brailer on BirdeyeMarch 08, 2024
“My Venus treatment was great. Amber did an awesome job. She explained the benefits of this therapy and made sure I was very comfortable during my treatment.”
Lori on BirdeyeMarch 08, 2024
“"Amber again gave me her 110%.
She is knowledgeable, focused and committed. We are working on some issues I have on my stomach, post op. Thanks to her, Venus treatment feels like a truly beneficial choice I’ve made.
Thank you Amber"”
Spomenka on BirdeyeMarch 08, 2024
“Kori was very professional and pleasant to talk with. She did an exceptional job.”
Paul Brailer on BirdeyeMarch 08, 2024
“Both the nurse and Dr. O were very thorough in explaining everything and answering questions. They made my appointment less stressful by being so kind and patient with me. Looking forward to working with them at future appointments.”
Trudy on BirdeyeMarch 08, 2024
Djuana on GoogleMarch 06, 2024
“My medical assistant was very good and the doctor was very understanding. After discussing what I was looking for we changed one of the locations to better get the results I wanted.”
Lawan on GoogleMarch 06, 2024
“My 1 week follow up visit with Katie today was great. She answered all my questions ,provided information on what to expect moving forward and specific details on how best to assure the fastest recovery.”
Sam on GoogleMarch 05, 2024
Curtis on GoogleMarch 04, 2024
“Very unprofessional, traveling far distance to be told 2 hour. Wait, should of got a phone call.”
TRACY on GoogleMarch 02, 2024
“Aliya was a wonderful nurse to start my procedure day off with. She was very sweet and polite and took excellent care of me after my procedure was completed.”
Erica on BirdeyeFebruary 29, 2024
Sharon on GoogleFebruary 28, 2024
“My experience was certainly very pleasurable and patient as Ariel answered all my questions and concerns. She was very helpful, professional and enjoyable to talk with. Ariel made my experience very comfortable and I can’t wait for my new me.”
Andrew on GoogleFebruary 28, 2024
“My experience was certainly very pleasurable and patient as Ariel answered all my questions and concerns. She was very helpful, professional and enjoyable to talk with. Ariel made my experience very comfortable and I can’t wait for my new me.”
Andrew on BirdeyeFebruary 28, 2024
“I want to give a shout out to Dr. Epps thee best Surgeon at SonoBello. He is very personable, attentive and thorough. When I say I look great with minimal scarring..believe it!!!
Thank you Dr. Epps for everything! 😊
Monica Thomas”
Monica on GoogleFebruary 27, 2024
“Ariel was AMAZING! She made my consultation go so smoothly. She was very professional, yet personable and VERY knowledgeable!! She is definitely an asset to the Sono Bello team!!! I could tell she is genuinely very happy for me. I’m over here crying happy tears!”
Heather on BirdeyeFebruary 26, 2024
Erica on GoogleFebruary 22, 2024
“I was very comfortable with my consultant and sharing my issues with her”
Michelle on BirdeyeFebruary 21, 2024
“My 3 month post op was informative and my nurse was able to answer all my questions and concerns.”
Emme on BirdeyeFebruary 21, 2024
“Katie was wonderful.”
Robin on BirdeyeFebruary 21, 2024
Connie on GoogleFebruary 21, 2024
“Katie was super knowledgeable and kind. She answered all my questions during my post op appointment and provided me with instructions and information on what to expect going forward for the healing process.”
Zach on BirdeyeFebruary 21, 2024
“Minimal wait time before being seen by a nurse. The nurse was very thorough and explained the next steps.”
J on BirdeyeFebruary 20, 2024
“The staff was so friendly and welcoming. Yaneek was the best. I was so happy to meet with her and feel comfortable. She answered all my questions and helped me make the choice for what was best for me. There was no pressure. I can’t wait until my next appointment”
Amy on BirdeyeFebruary 16, 2024
“All the staff was so friendly. The office was nice. Yaneek was the best. She was caring and took time to listen to my concerns. I can’t wait for my next appointment”
Amy on GoogleFebruary 16, 2024
“My experience from consultation to surgery day was easy, informative and as painless as possible (considering the situation 😁). Dr. O and the staff at the Baltimore office were very professional and I’m glad I chose this location. I would recommend this doctor and office to anybody looking for great results and professionalism.”
A. on BirdeyeFebruary 16, 2024
“Had a consult today. Everyone was so friendly. The office was so comfortable while I waited. I met with Yaneek and she is amazing. As long as my husband is on board I am scheduled for my procedure. I am nervous and excited”
Amy on BirdeyeFebruary 15, 2024
“What a great experience, warm welcoming, all staff was super friendly. Ariel was so pleasant to work with.”
Paul on GoogleFebruary 15, 2024
Kathy on GoogleFebruary 15, 2024
“Everyone was very nice and answered all my questions.”
Stephanie on BirdeyeFebruary 15, 2024
“Ariel was my paient care Associate today, she was amazing,the way she walked me though the process and shared her experience with me gave me the comfort to go though the with the procedure not including the front dest associates,their friendly and professional.....”
ulanda_afifi@rocketmail.com on BirdeyeFebruary 14, 2024
“She was very polite and courteous. She answered my questions thoroughly. She had a great attitude and very professional..”
Carolyn on GoogleFebruary 14, 2024
Temitope on GoogleFebruary 14, 2024
“Everyone at the Hanover Maryland office has been wonderful, supportive and very professional.”
Michael on BirdeyeFebruary 13, 2024
“The environment was very welcoming and beautifully decorated. All of the staff members were patient and friendly! My medical assistant Keshia was pleasant and she answered my 50 million questions even after my appointment was suppose to be over, lol!”
Jade on BirdeyeFebruary 12, 2024
“I can not sing praise enough for my girls Amber and Cass they are amazing and they know what they are talking about. This experience has been hands down the best Cass has the best customer service and Amber she knows what she is doing I’m so glad I have an amazing Team. Snatch season here I come!”
Kiki Voegerl (Kiki on GoogleFebruary 09, 2024
“The staff at Sono Bello was professional and courteous. My nurse Sophia was thorough and responsive to all my questions. Dr. O. stopped in to make sure everything was okay. He answered all my questions with detailed information. Every visit to Sono Bello is excellent.”
Lisa on BirdeyeFebruary 09, 2024
“Hi Keshia, you were great you gave me all the instructions that I needed. I really appreciate everything you’ve done. All the information about my prescriptions and what I have to do before and after the surgery I appreciate you. Thanks so much.”
Tiphenie on GoogleFebruary 08, 2024
“I had no questions at the end of my consultation. Friendly staff. Nice atmosphere.”
lisa on GoogleFebruary 08, 2024
“Love this place. Staff is very friendly and professional. Been getting my venus treatments with Amber, and shes very knowledgeable and helpful with my concerns.”
Joselys Lopez on GoogleFebruary 08, 2024
“Yaneek, made me feel so comfortable about talking with her about the procedure. She went over details with great knowledge. She showed me images of my possible outcome. Yaneek is the best, with this consultation I left with great confidence. Thanks Sonbello….”
Tiphenie on BirdeyeFebruary 07, 2024
Gwen on GoogleFebruary 06, 2024
“Ariel
Thank you so much for reaching back to me. Communication is key! I did enjoy my consultation with you and glad we had the opportunity to meet and discuss Sono Bello. Consultation was very informative and knowledgeable and I appreciate your time with me.. Hope to hear from you soon. Ready to start a NEW chapter.”
denise on BirdeyeFebruary 03, 2024
“Look the customer service”
Thais on GoogleFebruary 02, 2024
“My experience was quite amazing. I only came in on the intention of asking a few questions but I left excited. I didn’t expect it to go as well as it did. Thanks in advance for the wonderful experience and I look forward to that’s to come. My consultant was really helpful, engaging and very encouraging. She gets 5 stars ✨ Thanks🤗”
Romaine on GoogleFebruary 01, 2024
“Ambet was absolutely AMAZING. She is so detailed and explains the process thoroughly”
chad on GoogleFebruary 01, 2024
“Will referral everybody my girls gonna look good.Thanks Keisha you’re the best of the best. And the Doctor is awesome”
Godfred on BirdeyeFebruary 01, 2024
“I had Amber today and she was wonderful. She was so easy to talk to. Explained everything that she was doing. Unfortunately this was my last Venus today, however I am considering to do another session as long as I could have Amber
In my book she is a 10. If you have any questions please text me”
Delores on BirdeyeFebruary 01, 2024
“Amber is a consummate nurse and caregiver. Appreciate her warmth, communication, and attention to detail.”
Ivy on BirdeyeFebruary 01, 2024
“I had my first Venus treatment with Amber today and she was very knowledgeable and tentative to me. Amber explained everything that I needed to know and what to expect. She made me fell comfortable and like family. She also help when I had my procedure done she is truly a asset to Sono Bello. Thanks Amber!!”
JoAnn on GoogleJanuary 31, 2024
“The Senior Consultant was “awesome”. Her ability to relate to the clients and share her own experience was rewarding. The staff there, even at the front desk, were very nice and friendly. It makes a big difference when there are people who work in a place and you can see the enjoyment they.”
V. on BirdeyeJanuary 31, 2024
“I met with Ariel after the standard paperwork, and immediately felt like she wanted the best for outcome for me! She answered all my questions and did not try to talk me into procedures I was not interested in. All the front office ladies were extremely nice and professional while checking in and out. Highly recommend this office for your sono bello needs!”
SW on BirdeyeJanuary 31, 2024
“Kori was very professional and informative
Keisha was amazing in the operating room. Very good nurse”
Celeste on BirdeyeJanuary 31, 2024
“Angie was amazing. My visit with sonobello was wonderful. Great staff very pleasant smiling faces just wonderful. needed to change my schedule appointment around had no problem. doing so.. Thank you”
Mrs. on BirdeyeJanuary 31, 2024
“I like the way I was treated by amber and cass great costumer service I will totally come back”
Crisia on GoogleJanuary 31, 2024
“Kori helped me with my questions and concerns with a pleasure and timely manner 🙏🏻♥️”
Tracy on BirdeyeJanuary 28, 2024
“Hi my Name is Neta. I have had a great experience with Sono Bello. My nurse Taylor was fantastic and my Dr. Epps which performed the procedure was wonderful and took great care of me. And questions that I had doing this time he gave me the answers to. I was so surprised because when I got home, I was able to start walking every hour for a couple of minutes and it made things so easy for me. I would recommend Sono Bello to anyone. I am just so sorry that I didn’t do this much sooner. Thanks Sono Bello”
Neta on BirdeyeJanuary 26, 2024
“I went to the Hanover office for a consult. I can't tell you about the procedures yet, but all the staff that I have encountered were friendly, polite, answered ALL my questions, and listened to what i wanted and could afford.”
Stephanie on BirdeyeJanuary 25, 2024
“Thea my nurse did an amazing job communicating the process. As always Kori is awesome and Kayla G!”
Trish on BirdeyeJanuary 22, 2024
“The staff and Dr.Epps at the Baltimore Sono Bello are amazing. Since my experience with my consultant wasn’t a good one, the team at Baltimore went up above and beyond to explain and add areas that I wanted attention to. I am two weeks out from surgery and feel wonderful. (Still a little sore). I am patiently waiting to see the end results. A huge thank you to the Baltimore team. ”
Tammy on BirdeyeJanuary 19, 2024
“My entire experience has been amazing.”
SHINNIKKA on BirdeyeJanuary 19, 2024
Vincent on GoogleJanuary 19, 2024
“Shout out to Kori Wickless I emailed her about needing a new faja I lost weight and needed a smaller size...let's just say this young lady was on it...she contacted me back rite away ask me a few questions and next thing you know it is in the mail on its way to me....from the day I walked in this place I have a amazing experience!!!!”
Tonika on BirdeyeJanuary 15, 2024
“I'm a new client to Sonobello...I received exemplary customer service from Kori. She is very knowledgeable and kind. Kori answered all my questions and provided me with valuable resources.
Thank you!!!”
Rona on BirdeyeJanuary 09, 2024
“Kori was extremely helpful during the entire process!”
Trinity on GoogleJanuary 08, 2024
“Great service from Sono Bello staff in Baltimore. Reception staff attentive, nurses and doctor made me feel welcome and comfortable. I was looked after the entire time I was under their care. They explained the process in detail. ”
E on BirdeyeJanuary 06, 2024
“Very nice staff who explained everything and worked through options with me.”
Jennifer on BirdeyeJanuary 03, 2024
“Today, I had a consultation with Ariel. I greatly appreciate the information she provided and the time she gave to answer my questions.
For me when it comes to any transaction, the personal interaction is extremely important for me. The pleasant and professional experience provided by Ariel and the other team members at the Hanover location is what solidified my decision to move forward with SonoBello as opposed to the other facilities that I visited.”
D. Michael on BirdeyeJanuary 02, 2024
“The services where awesome 👌. The Doctor and the assistant were very helpful and professional. The doctor knew exactly what he is doing and was very comforting. He explained every step if the procedure. The assistant was friendly and was very supportive. I pick them anytime. Thank you for your services. ”
Mary on BirdeyeDecember 30, 2023
“Sonobello has been an absolute pleasure to work with! From scheduling to surgery and post operative care, I've been well taken care of since I walked in! The doctor was absolutely fantastic and called me several times to ensure I was healing well after my procedure. The nurses are just as fantastic taking extra care to make sure to answer all questions and educate you on everything you need to know. Thank you so much for all your hard work and dedication! I'm definitely already living my results and I'm only 11 days in! Money well spent indeed! ”
Rosanne on BirdeyeDecember 29, 2023
“Went in just to have a consultation but Yaneek explained everything from start to finish. I didn’t have one question. Yaneek made me so comfortable like we were girlfriends from way back, this was a great consultation. Also, Yaneek tickled me by saying you so pretty…I am smiling just typing it. I went in for a consultation only came out with a date scheduled all because of Yaneek…thanks “friend”. I am looking forward to my transformation. ”
angela on BirdeyeDecember 28, 2023
angela on GoogleDecember 27, 2023
“Today was my first experience with Sono Bello and I was very happy with my experience. Yaneek was very detailed in her presentation of what I was interested in and gave a full breakdown of the process and costs. The office staff were very pleasant and professional. I’m looking forward to my pre op and subsequent procedure in the near future. I left with a brighter outlook on my quality of life once everything is done. ”
Tim on BirdeyeDecember 21, 2023
“Keisha was very responsive and knowledgeable about about Sonobello's process. I much appreciate her support assistance getting me ready during the pre-op. Thank you”
Ismael on BirdeyeDecember 20, 2023
“Thank you Yaneek for your amicable and friendly attitude attending to my interests during my first consultation. Your excellent customer service gave me the confidence to trust in Sonobello experts to address my needs. Thank you again.”
Ismael on BirdeyeDecember 20, 2023
“Keisha was very encouraging and supportive of me during my moments of doubts, apprehension and anxiousness's concerning the procedure . I was able to share with her & be vulnerable regarding some personal issues that I am currently embracing in my new journey 😊
Thank you
Keisha”
Doretha on BirdeyeDecember 15, 2023
“My last visit was a very helpful visit I had a tech named Dawn. She was so helpful in making sure I will be very satisfied with my results. I know she has probably left by now since she told me she was going to get married and moving to Atlanta I hope she finds that I did send this review for her ”
Debbie on BirdeyeDecember 14, 2023
“My 1 week appointment with Victoria was great. She was really nice and answered all my questions. This whole experience has been good so far. Can't wait to see the final results(not much difference so far).”
Black on BirdeyeDecember 13, 2023
“My post op nurse today was Victoria and she was such a big help with answering my questions... Victoria was a great pleasure to work with today with her pleasant personality …I am so happy with my results … Thanks for all you all do😊🙏🏽”
Jermaine on BirdeyeDecember 13, 2023
“Wonderful professional staff.”
Sharon Binns 'aka' on BirdeyeDecember 08, 2023
“I want to thank Ariel for answering all my questions during my initial consultation. Her kind and inviting demeanor put me at ease and allowed for a very informative conversation. Her first hand knowledge and testimonial is what sealed the deal for me. I’m looking forward to my Sono Bello transformation. ”
Mel on BirdeyeDecember 08, 2023
“I meet with Kaila on my 6 months visit. She is wonderful! She's full of knowledge, patience and knows with my concerns and have addressed them with the doctor. I do appreciate her taking the time to listen during my 6 months visit. What's the down about the issue is that I emailed but didn't replied. Overall she is fantastic!!!”
Leilani on BirdeyeDecember 06, 2023
“After comtemplating should I or should I not have plastic surgery, I finally chose Sono Bello and went in for a complementary consultation. I always see the commercials and even watched a few YT videos but I was still uneasy with having the procedure done.
Well I decided to do something for ME for my birthday!! I will say it is one of the best decisions I have made.
My consultation was much more than I expected, Yaneek is the best!! She explained everything and answered all my questions. She made me feel comfortable about the procedure and the best part was she understood the life of a mother, motherhood and taking care of everyone else except us. It felt like Yaneek and I have known each other for years!! To put the icing on the cake, she was able to get me in before my birthday. So I'm looking forward to the new me.
”
Shaunda on BirdeyeDecember 06, 2023
“Kori was wonderful. She was very kind and compassionate. She went above and beyond to be accommodating to me and my needs. Any question I had, she was knowledgeable, and was able to answer my questions. ”
Dawn on BirdeyeDecember 05, 2023
“Yaneek was absolutely amazing! She was very knowledgeable about the procedures, understanding, and patient with all of our questions, of which she was able to answer every one, and made us feel comfortable about making a decision.”
Simanco on BirdeyeDecember 05, 2023
“I absolutely loved my consultant, Yaneek! She made me feel so comfortable and heard. I am excited for my procedure. ”
Sara on BirdeyeNovember 30, 2023
“Thanks to Kori helping me get the right garment for my post op I’m in the perfect fit and am on my way to a successful journey. It’s those little things that make all the difference. Thanks once again for caring about what you do. ☺️🙏🏻”
Tracy on BirdeyeNovember 30, 2023
“Relaxing experience. Very nice Venus technician”
Susan on BirdeyeNovember 30, 2023
“I had my initial consultation with Ariel today and she was very personable, kind, and thoroughly explained what my procedure would entail. I appreciated her openness and sharing her personal experience, which also helped me with making my decisions. She was fantastic! Looking forward to the next steps! ”
Morgan on BirdeyeNovember 29, 2023
“I had an initial consultation with Yaneek and she made me feel at ease about the procedure and explained everything in depth to me. I can’t comment on the actual procedure yet as I haven’t had it but I can say the entire staff was very friendly and welcoming. ”
Stephanie on BirdeyeNovember 27, 2023
“Kori was so pleasant and knowledgeable with all the questions I had and help me better understand what I was supposed to do after my postop ☺️🙏🏻”
Tracy on BirdeyeNovember 27, 2023
“My Venus nurse Tiffany was extremely great, patient, pleasant and very patient! She’s a keeper!❤️”
Liz on BirdeyeNovember 17, 2023
“Today was my 6-month post-op appointment. I was greeted with a warm smile and a bright Hello from Nurse Dawn Harris! Dawn was attentive and professional, and made my final visit a pleasant experience. She eased my concerns and helped me feel good today. Thank you Dawn!”
Michele on BirdeyeNovember 16, 2023
“Today was my 6-month post-op appointment. I was greeted with a warm smile and a bright Hello from Nurse Dawn Harris! Dawn was attentive and professional, and made my final visit a pleasant experience. She eased my concerns and helped me feel good today. Thank you Dawn!”
Michele on BirdeyeNovember 16, 2023
“Today was my 6-month post-op appointment. I was greeted with a warm smile and a bright Hello from Nurse Dawn Harris! Dawn was attentive and professional, and made my final visit a pleasant experience. She eased my concerns and helped me feel good today. Thank you Dawn!”
Michele on BirdeyeNovember 16, 2023
“Today was my 6-month post-op appointment. I was greeted with a warm smile and a bright Hello from Nurse Dawn Harris! Dawn was attentive and professional, and made my final visit a pleasant experience. She eased my concerns and helped me feel good today. Thank you Dawn!”
Michele on BirdeyeNovember 16, 2023
“Once again my visit was great, everyone was pleasant and friendly. All of my questions and concerns were addressed thanks Brie ,keisha and Ariel.
”
Sharon on BirdeyeNovember 16, 2023
“Once again my visit was great, everyone was pleasant and friendly. All of my questions and concerns were addressed thanks Brie ,keisha and Ariel.
”
Sharon on BirdeyeNovember 16, 2023
“Once again my visit was great, everyone was pleasant and friendly. All of my questions and concerns were addressed thanks Brie ,keisha and Ariel.
”
Sharon on BirdeyeNovember 16, 2023
“Once again my visit was great, everyone was pleasant and friendly. All of my questions and concerns were addressed thanks Brie ,keisha and Ariel.
”
Sharon on BirdeyeNovember 16, 2023
“Thank you Brie and staff at Hanover office for taking such great care of me while I was there. Looking forward to see everyone again very soon.
Your pleasant faces in personality and expertise and kindness go along way in my eyes. 😊🙏🏻”
Tracy on BirdeyeNovember 16, 2023
“Thank you Brie and staff at Hanover office for taking such great care of me while I was there. Looking forward to see everyone again very soon.
Your pleasant faces in personality and expertise and kindness go along way in my eyes. 😊🙏🏻”
Tracy on BirdeyeNovember 16, 2023
“Thank you Brie and staff at Hanover office for taking such great care of me while I was there. Looking forward to see everyone again very soon.
Your pleasant faces in personality and expertise and kindness go along way in my eyes. 😊🙏🏻”
Tracy on BirdeyeNovember 16, 2023
“Thank you Brie and staff at Hanover office for taking such great care of me while I was there. Looking forward to see everyone again very soon.
Your pleasant faces in personality and expertise and kindness go along way in my eyes. 😊🙏🏻”
Tracy on BirdeyeNovember 16, 2023
“Thank you Brie and staff at Hanover office for taking such great care of me while I was there. Looking forward to see everyone again very soon.
Your pleasant faces in personality and expertise and kindness go along way in my eyes. 😊🙏🏻”
Tracy on BirdeyeNovember 16, 2023
“Thank you Brie and staff at Hanover office for taking such great care of me while I was there. Looking forward to see everyone again very soon.
Your pleasant faces in personality and expertise and kindness go along way in my eyes. 😊🙏🏻”
Tracy on BirdeyeNovember 16, 2023
“Thank you Brie and staff at Hanover office for taking such great care of me while I was there. Looking forward to see everyone again very soon.
Your pleasant faces in personality and expertise and kindness go along way in my eyes. 😊🙏🏻”
Tracy on BirdeyeNovember 16, 2023
“Thank you Brie and staff at Hanover office for taking such great care of me while I was there. Looking forward to see everyone again very soon.
Your pleasant faces in personality and expertise and kindness go along way in my eyes. 😊🙏🏻”
Tracy on BirdeyeNovember 16, 2023
“Nurse Dawn is phenomenal! She is spends adequate time answering any questions or concerns. She embodies exemplary patient and customer service. Thank you so very much, Nurse Dawn.
JM”
J on BirdeyeNovember 16, 2023
“Nurse Dawn is phenomenal! She is spends adequate time answering any questions or concerns. She embodies exemplary patient and customer service. Thank you so very much, Nurse Dawn.
JM”
J on BirdeyeNovember 16, 2023
“Nurse Dawn is phenomenal! She is spends adequate time answering any questions or concerns. She embodies exemplary patient and customer service. Thank you so very much, Nurse Dawn.
JM”
J on BirdeyeNovember 16, 2023
“Nurse Dawn is phenomenal! She is spends adequate time answering any questions or concerns. She embodies exemplary patient and customer service. Thank you so very much, Nurse Dawn.
JM”
J on BirdeyeNovember 16, 2023
“Keshia is fantastic, very professional and handled my pre-OP appointment exceptionally. Dr Epps is very professional and honest in his advice to me. The Sonobello experience to date has been above expectations. ”
Paul on BirdeyeNovember 14, 2023
“Dawn was great! She answered all of my questions, even the minor ones. She was calm and patient, which I greatly appreciated. ”
Melissa on BirdeyeNovember 14, 2023
Lisa on GoogleNovember 13, 2023
“To My Nurse Kaila you went above and beyond for my first visit. Very accommodating and hands on with assistance. Also very knowledgeable. I hope I get you next time thank you for everything.
Kim”
Kimberly on BirdeyeNovember 13, 2023
“Keisha was wonderful and took excellent care of me!!! Dr Kutzke answered all my questions and concur! If you’re on the fence please go to Sono Bello in Hanover, MD… Best staff around!!!”
Jean on BirdeyeNovember 13, 2023
“I am not the type of person to leave a review unless my service was a 5 STAR! And this is what I experienced , with all of my dealings with Yaneek. Yaneek made me feel so comfortable from the moment I walked into her office. She walked me step by step of what my options were and everything to expect with my procedure. I cannot say enough wonderful things about her and her level of service! ”
Kim on BirdeyeNovember 13, 2023
“My review is a great one. All employees are great. I’m 100% satisfied so far. I’ve been going there June 2023. There is an employee that really takes to my needs and wants and makes it all a perfect for my. Kori goes all out and beyond to help me. She is great. Also, my Venus woman that I have had have been great as well. I recommend this place with a highest rating. Thank you goesout to Kori for being so sweet and helpful in every way possible.. Thank you❤️”
Linda on BirdeyeNovember 10, 2023
“ Victoria was amazing ”
Tamika on BirdeyeNovember 10, 2023
“Great experience! Kaila was excellent! ”
Patricia on BirdeyeNovember 09, 2023
“The SonoBello care team has been amazing. My postoperative appt today with Kaila caring and compassionate. She answered all me questions and gave us helpful information for continuing success. Her compassion followed me home; for she knew I was a little nauseous today and took the time to see how I was feeling. Kaila really made me feel valued and cared for.”
huntress7981@msn.com on BirdeyeNovember 08, 2023
“I had Kaila for my post surgery check up. She was great! She took the time to listen to my concerns and offer advice. She gave me a list of products and the sites for ordering an additional garment. Very pleasant and knowledgeable!!”
Kerri on BirdeyeNovember 08, 2023
“3 month follow up went good 😊..getting on body positive track..Victoria was great and very helpful 👍🏾 and super sweet! Looking forward to my 6month follow up. ”
Patricia on BirdeyeNovember 08, 2023
“I have recently had a tri-sculpt procedure at Sono Bello and I have to say that the staff is fantastic. They are extremely flexible and willing to address all of your concerns. I went in thinking that I would do the ABEX procedure and after talking to the first person I realized that I had other, less drastic options to improve my appearance. I was back at work in less than a week! The follow up staff has also been great. Victoria sent me her personal email, so that I dont have to leave a phone message for some random person to get back to me with any questions that I may have. Best of all, I can see a difference already in the shape of my body and it's only been 10 days!!”
Marietta on BirdeyeNovember 05, 2023
“Kori was very pleasant and extremely knowledgeable in assisting me to order an additional compression garment. She also gladly provided me with locations and info re lymphatic massages.”
Melva on BirdeyeNovember 04, 2023
“Ariel was compassionate, knowledgeable, and accommodating despite my lack of commitment at first. She placed my mind at ease and helped me navigate the financial side as well. ”
Camille on BirdeyeNovember 04, 2023
“This has been an impulsive journey that has had its ups and downs; however, it’s individuals such as my post op nurse Kaila, front desk assistant Bre and numerous friendly faces that is making this experience worth while. I truly feel taken care of. My surgeon M.D. Williams Epps made sure that I felt heard and reassured while listening patiently then responding to all my questions and concerns. Kaila went out of her way to make sure I had everything I needed at my one week appointment and made me feel that all my questions were great ones (even though I know they were not ALL good questions lol) She seemed to understand that one’s mental and emotional health is equally important as attending to a patients physical health. Bre allows me to call and speak with her like a friend. I’m positive she deals with many personalities, many undesirable especially when in pain or just annoying lol but with her, I never feel a bother. Needless to say, these 3 employees get a 5 star from me. Thank you guys. Your support has been invaluable!!”
Keke on BirdeyeNovember 04, 2023
“My consultation today with Ariel, was the most pleasant, professional consultation ever. She was very pleasant, knowledgeable and made it very easy for me, she also made me feel very comfortable and not pressured.
Thank you Ariel”
Sharon on BirdeyeNovember 03, 2023
“Love the staff. Absolute professionals. Thank you! ”
Tamika on BirdeyeNovember 03, 2023
“Yaneek was not only helpful and detailed oriented, she was also very kind and personable. I was nervous about my visit, but she set the atmosphere to where I was comfortable and relaxed.”
Patrice on BirdeyeOctober 30, 2023
“Ariel, I know that it’s your job as a professional to make your clients feel comfortable, respected and valued. Mission Accomplished !! 😍
However , it still requires a person who can show empathy, understanding & patience, when servicing people of all ages, professions of all walks of life.. This is a HUGE sacrifice, that I am making, I am very excited .😆 & Praying 🙏🏾 for Good Results 🥰
This will be an Early Graduation gift to myself 😉
”
Doretha on BirdeyeOctober 27, 2023
“Stephanie was very kind and informative on my visit today as well as Dr. Epps, made me
Feel very comfortable.”
Jane on BirdeyeOctober 27, 2023
“Had an amazing experience. My appointment was made even better by Ariel. She was attentive, compassionate, thoughtful and transparent. My interaction with her is the reason I actually decided to go through with it this time. ”
Muriel on BirdeyeOctober 26, 2023
“Yesterday was my first experience with Thea. It was the best post op experience with Sono-Bello. She actually changed my opinion of Sono-bello. My previous post op experience was horrible. I would actually recommend others to your business after meeting Thea. Thank you again Thea.”
Mary on BirdeyeOctober 26, 2023
“Ariel was wonderful answered all questions and got me in abs out and booked for my procedure. This will be my second time using Sono Bello because I had such a great minimal downtime experience after my first procedure and wanted to see if they were able to accommodate my needs this time around which they were. So I’m excited about this next journey. And financing is available which is a perk if you don’t have disposable cash like that. Sono Bello is an 11 in my book. Thank you Sono Bello🥰”
Kimberly on BirdeyeOctober 26, 2023
“The staff at the Hanover location, are very friendly and helpful. They have no problems asking any questions you may have. I really appreciate, Kirsten and Arielle for all of their guidance through the process.”
Ry on BirdeyeOctober 26, 2023
“I had a consultation with Yaneek. She attentively listened to my concerns and developed a plan for my procedure. She displayed thoughtfulness, care and professionalism as she helped me navigate this segment of my health journey. I’m grateful to have had her provide guidance and will refer her to my network as they seek solutions. ”
Tanya on BirdeyeOctober 20, 2023
“Ariel Pryor was amazing!!! She spent an extended amount of time discussing the best options for me and didn’t try to over sell me on unnecessary areas of concern. Ariel went above and beyond to ensure I was accommodated and scheduled with the doctor I requested. Her numerous follow ups made me feel like family! I definitely enjoyed my experience and would recommend her every time!”
Lauren on BirdeyeOctober 19, 2023
“Amy Fontz, Aesthetic Technician. was excellent performing my Venis treatment. Very educated on the process and the benefits. I hope to schedule with her for my remaining treatments. Debbie Fischer”
Debra on GoogleOctober 18, 2023
“The consultation with Ariel, pre-op and surgery with Dr. O and nurse Keshia were amazing. I highly recommend this center. ”
Wynona on BirdeyeOctober 17, 2023
“I had a consultation with Ariel. She is a true professional. My husband joined me and she included him in everything. We never felt pressured. Her presentation of the services offered was informed, honest, and sincere. I would highly recommend her.”
Celeste on BirdeyeOctober 14, 2023
“Amy's exceptional skill and caring demeanor during the Venus laser abdominal treatment at Sonobello were outstanding, resulting in an excellent experience and impressive results.”
Anicia on BirdeyeOctober 13, 2023
“I had my procedure today and as always, I had a wonderful experience. Dr. O ensured he got me taken care of surgically and my two nurses, Kim and Thea made sure my every question and need was answered. Everyone’s bedside manner was comforting and made my overall experience very reassuring. I highly recommend this office for your Sonobello needs!”
Kajada on BirdeyeOctober 12, 2023
“Nurse Taylor was very accommodating prior to the procedure and afterwards. I didn’t realize i would experience the pain I did on numerous occasions throughout the surgery. I’m extremely bruised and swollen right now, day three after the surgery so I’m looking forward to seeing some great results..”
Robin on BirdeyeOctober 12, 2023
“Excellent she convinced me and I trusted her.”
Laverne on BirdeyeOctober 11, 2023
“Dr Epps and Nurse Ange were so nice, patient, and kind to me - They really made me feel very comfortable - I would most definitely recommend”
Galein on GoogleOctober 08, 2023
“Sono Bello is the best thing I have done for myself in years! National reviews scared me but local reviews on the Hanover location as well as seeing Dr Os work on a friend made me check it out. Yaneek was amazing with her consulation and I cannot say enough about how amazing Dr O is! And now I'm onto my Venus treatments with Amy- this is the highlight of my week and I can see my body transforming even more every week. So glad I gave it a shot- a huge thank you to the staff!”
Nikole on GoogleOctober 06, 2023
“Staff was friendly, Ms. Proctor was very informative and knowledgeable. She gave me some good suggestions. I appreciate the honesty and feedback I was given on whether or not this was for me.”
JahStayUp on BirdeyeOctober 06, 2023
“I just had my procedure today, and oh my goodness, what a positive experience it was! From my amazing representative Coleen in Harrisburg, PA and the kind and talented Dr. O at Baltimore, to the amazing staff members and driver service, everyone was simply wonderful. They were so understanding and accommodating of my needs, even stepping in when some logistical problems arise.
I can already feel a difference, and am so excited to see my results as the weeks go by.”
Michaela on BirdeyeOctober 05, 2023
“Today I had my consultation and it was absolutely amazing. I had consultations with other places but by far this was the best. Let’s start by saying the consult was in person and not via phone. I was able to show what parts of my body that I would like to change . All of my questions were answered which left me feeling comfortable with having the procedure.”
fatimah on BirdeyeOctober 05, 2023
“My experience with Sono Bello has been very good. It was better then I expected, especially when it came to making me comfortable before and during my procedure. The staff was great and answered all my questions. I look forward to completing the process.
”
Carolyn on BirdeyeOctober 05, 2023
“So far I have only had a consultation, and pre-operative instructions but the customer service, and class the staff has exhibited is impressive. The doctor has an awesome sense of humor and great bedside manner. My nurse Victoria was awesome as well, very personable, warm, and efficient. ”
Lisa on BirdeyeOctober 05, 2023
“I have been doing Venus for the last two weeks with Amy and she has done a wonderful job .
She knows her job and is very pleasant. It is a pleasure to work with her.. I have had difficulty prior to Amy coming with the Venus program. I am very happy at this time. Please keep Amy on your staff.”
Delores on BirdeyeOctober 05, 2023
“I had the pleasure of working with Jonte, this afternoon. She was so easy to talk to and very knowledgeable. She even help me with my Diamond package. Jonte customer service was extraordinary and refreshing. Thank you for having her apart of your team. Keep up the excellent work! ”
Feesa on BirdeyeOctober 04, 2023
“Hello,
I spoke with Kori today concerning an appointment. She gave very knowledgeable information and friendly customer service.”
Rique on BirdeyeOctober 04, 2023
“The staff are personal and friendly. they ease your mind and answer all your questions. I could not hope for better care.”
huntress7981@msn.com on BirdeyeOctober 04, 2023
“Victoria was awesome and easy to talk to, making me feel very comfortable! I always love it when Nurses are very approachable and open to answering any and every question! It was an enjoyable experience! ”
Buffy on BirdeyeOctober 02, 2023
“The nurse Thea made this experience a great one, very attentive and sweet! Dr Epps was amazing! ”
Jill on BirdeyeOctober 02, 2023
“I had an exceptional experience @my appointment on Monday September 18th with Jonte. She was very knowledgeable and did not hesitate on any concerns that I had. She is the first nurse that I’ve had since my surgery in March that took the time to explain in details. She also advised me that I had 3 Venus treatments to use that I totally had forgotten about because I have some loose
skin after the surgery. Jonte has a great personality, very nice and kind hearted.
Thanks Jonte ❤️”
Karen on BirdeyeOctober 01, 2023
“Walking into Sono Bello ready to start a new journey in my life all the team that I have met so far from Sono Bello has been amazing and they are making this transformation easier for me. I had my consultation with Yaneek which made my decision even better to go down this new road in my life I am ready for the new me. So in saying this so far so good I can't wait to see my results and to continue meeting with Yaneek and the team to bring back the smile on my face.
Thank you very much
Tiffany Tounkara ”
Tiffany on BirdeyeSeptember 30, 2023
“Nice people”
Sabrina on GoogleSeptember 29, 2023
“Ariel was AMAZING. She provided superior service from start to finish. She set the bar pretty high. I hope everything flows as smoothly as today. Thank you for going the extra mile to assist me. ”
Kimberly on BirdeyeSeptember 29, 2023
“Jones was my medical assistant for my pre-op appointment. She was pleasant and nice.took amazing care of me. She provided me with all the information I needed to know in order to be ready for this surgery. ”
yve on BirdeyeSeptember 29, 2023
“Beautiful office and friendly staff. ”
Rhepsie on BirdeyeSeptember 28, 2023
“The staff was very friendly. The office was clean and nice. ”
Rhepsie on BirdeyeSeptember 28, 2023
“Keshia was my medical assistant for my pre-op appointment. She was amazing and took amazing care of me. She provided me with all the information I needed to know in order to be ready for this surgery. I am so excited for my procedure coming soon ❤️”
Brittany on BirdeyeSeptember 26, 2023
“Taylor, my nurse, was extremely patient with me. She explained every and made me feel more secure about this decision, even though I was nervous. Thank you Taylor for making me feel more at ease!”
Brenda on GoogleSeptember 26, 2023
“The staff at SonoBello are friendly and informative Jonte’ the nurse I saw today was great at explaining my post-op regimen. I ordered the abdomen board like she suggested and am looking forward to a flatter stomach. Thanks Jonte’”
Pfurman3456 on BirdeyeSeptember 26, 2023
“I would give one star if I could.. I spoke with PETER. After answering a few questions that PETER had for me. I was told by him, due to me being 330 pounds my BMI is to high to be a patient of Sonobello. That I had to get to 305 and then call back. I said if I get to 305 I won´t need Sonobello. I AM IN DISBELIEF!! My anxiety has kicked in. I now feel even worse than I did before. I was so determine to get help. He was not sincere at all how he said it.”
LaKeshia on GoogleSeptember 26, 2023
“My 6 month post op visit with Jonte’ yesterday was great! She was super sweet and very helpful and professional. My whole experience from beginning to end has been a good one with Sonobello. Everyone in the Hanover office is great! Thank you”
Jackie on BirdeyeSeptember 23, 2023
“Ariel was extraordinarily pleasant and most importantly knowledgeable about the process. As a previous patient herself, she shared her experience and answered all my questions thoroughly. She is truly an asset to this organization. I feel more confident in starting this new journey. ”
Robin on BirdeyeSeptember 22, 2023
“My experience at the Baltimore office was amazing from the consultation to my final 6 month follow up. The staff is extremely helpful and responsive. I can't say enough about
Brienne! She was with me every step of the way. She answered all my questions and was so empathic throughout all my follow ups. She was knowledgeable and kind and reassuring. I am thrilled with my results! Liposuction and AbEX. I strongly recommend them to anyone interested in the procedures they offer. ”
Maria on BirdeyeSeptember 21, 2023
“I was very nervous about having my procedure but the entire team, including the receptionist, the doctor and especially the nurses here at Sono Bello have been outstanding. I am so please with my results so far and it’s only been 1 month. Any questions and/or concerns I may have, the nurses, especially Keirstin, have been outstanding with helping me through this process. The staff has been very friendly and professional. I still have a long ways to go but I truly appreciate the staff at Sono Bello. ”
Andrea on BirdeyeSeptember 20, 2023
“ Brie is the absolute best!! I have never not had great customer service from her. Brie goes above and beyond to ensure she helps the customer with any given situation. Brie has the best brightest personality and her smile is heartfelt. Please get you all more BRIE’s😊”
Dee on BirdeyeSeptember 20, 2023
“My Pre-op went well all my questions were answered by Keshia n the only downfall was I waited in the exam room for over 30 minutes before the surgeon came in to meet with me I'm assuming he had an unforseen procedure to perform last minute but everything was fine 🙂 ”
Darlene on BirdeyeSeptember 20, 2023
“Going to Sonobello Baltimore has always been a good experience. Today I meet with Jonte’ who exceed all other visits. She was extremely nice, listened to my concerns and explained next steps in detail. We need more people like Jonte on staff, she makes recommendations to Sonobello Baltimore a pleasure.
Andrea ”
Andrea on BirdeyeSeptember 18, 2023
“My consultant was Ariel and she is AMAZING let me tell you. She made me feel welcome and comfortable with all the questions I had for her. She was very personable and professional. She gave me all the ins and outs of what to expect. I am so glad I decided to do this and can’t wait to be transformed 💕.
”
Brittany on BirdeyeSeptember 16, 2023
“I am writing this review to express my utmost satisfaction and gratitude for the remarkable experience I had during my recent free consultation visit to Sono Bello Baltimore. From the moment I walked through the doors, I was thoroughly impressed by the level of professionalism and care that was extended to me.
A pivotal part of my visit was the outstanding service provided by Ariel Pryor, my patient care associate. I cannot commend her enough for her dedication, knowledge, and exceptional customer service. Ariel's expertise and genuine enthusiasm for her work shone through, making my consultation a truly informative and delightful experience.
What made Miss Pryor (Ariel) stand out was her willingness to listen attentively to my concerns and questions. She took the time to thoroughly explain the various options available, ensuring that I had a clear understanding of the procedures, potential outcomes, and any associated considerations. Ariel's patience, charm, and warm demeanor instantly put me at ease, making me feel comfortable barring my naked flesh, and discussing my personal goals and expectations.
Moreover, Ariel's knowledge of the Sono Bello services and procedures was truly impressive. She demonstrated a deep understanding of the technology and techniques employed at the facility, which further solidified my confidence in Sono Bello as a reputable and reliable choice for aesthetic procedures.
Ariel's professionalism, combined with her friendly and approachable nature, created an atmosphere where I felt valued and respected as a potential client. It is evident that she is genuinely passionate about helping individuals achieve their desired results and enhancing their confidence.
I am thrilled to share that, following my consultation with Ariel, I have signed up for a procedure at Sono Bello Baltimore. My only wish is that I could have it done sooner, as my excitement for the transformation ahead is palpable!
If I haven't made it clear, let me conclude by saying that my consultation with Ariel at Sono Bello Baltimore exceeded all my expectations. The facility is lovely and I left feeling not only well-informed but also eager to embark on this journey toward self-improvement. Ariel and the other team member's exceptional service has left an impression on me, and I have no doubt I will, and look forward to experiencing the same level of care and professionalism throughout my procedure.
I would like to extend my heartfelt thanks to Ariel and the entire team at Sono Bello for providing such an outstanding consultation experience and for the opportunity to begin this transformative journey. I highly recommend Sono Bello Baltimore to anyone seeking professional and compassionate guidance on their path to self-enhancement.”
V. Michele on BirdeyeSeptember 15, 2023
“Jonte was very pleasant and kind. I enjoyed talking with her during my appointment. I hope she’ll be m nurse on surgery day!
Thanks for being so sweet Jonte!”
Penny on BirdeyeSeptember 15, 2023
“Thanks to Kori, a Patient Experience Specialist at the Baltimore location who was extremely helpful in following up with updates on a concern I had. She was caring over the phone and kept me updated on what to expect and when. I appreciate the empathy all the staff at this location has shown. ”
Aliza on BirdeyeSeptember 13, 2023
“My consultation went well with Ariel she was very attentive n professional with explaining in detail about what to expect with my procedure before/afterwards felt comfortable talking with her n answering all my questions thank you again ”
Darlene on BirdeyeSeptember 12, 2023
“Excellent consultation and pre-opt with Dr. O was very professional but personable. He made me feel at ease and answered all my questions with what to me came across as very honest. Very pleased with my experience thus far.”
Alice on BirdeyeSeptember 12, 2023
“Yaneek was so awesome, very personable and caring. Her demeanor is very professional and her presentation makes you feel like you “REALLY” want to follow through with the procedure without any pressure. She made me feel like I met a new sister-friend who made this visit FUN.”
Lisa on BirdeyeSeptember 12, 2023
“Everyone was professional & knowledgeable about the procedures. Very reassuring & welcoming.”
alicia on BirdeyeSeptember 12, 2023
“Sono Bello is THE BEST thing since sliced bread. We’ve all seen the commercials, and you, like me, probably thought yeah right!! I was very skeptical until a close friend advised me she had it done and was extremely pleased. So I made an appointment for the consultation and was quite pleased with the professionalism of the staff. I was even more pleased with the conversation about the procedure. I signed up right then for the procedure.
Fast forward 6 months, I’m loving it!! I truly feel like I’ve been given another chance at life!! I’ve regained my confidence and I feel beautiful!
I’m so grateful I took that first step in calling! It changed my life!!
Thanks Sono Bello!!!”
Carla on GoogleSeptember 11, 2023
“My consultation was very personable, professional and informative. I received recommendations based on my specific concerns . The visual display of common fatty areas provided were relative to my body and on point. Thank you Sono Bello.”
Virginia on BirdeyeSeptember 10, 2023
alourile on GoogleSeptember 09, 2023
“My results are absolutely beautiful and I am only 1 WEEK POST OP😝🎊😆! My Magician/ Surgeon was Dr.O when I tell you this man has magical powers and he knows how to use his magic wand 🪄! They don’t need to call this procedure Laser Lipo, they need to call it The Magic Wand Lipo! Dr. Onyewu did an absolutely work of art on my arms, upper/lower abs, and waist. He is truly a master at his craft.
I am a week and 3 days post op and I am doing many techniques to assist in the speed of my recovery while also assisting with the comfort of my body transitioning. This is not a comfortable procedure nor was I expecting it be and I am able to tolerate a high level of discomfort. I have had 3 children, 2 was natural while I labored at home until my water broke both times. So I am not a normal/average human lol.
Some techniques they recommend I feel are going to be great for later on in my recovery like a month out.These 3 specific techniques I feel like are a life saver for me during these first days/weeks of recovery because anything else I know my skin wouldn’t be able to tolerate yet.
Brushing my skin has been such a life saver, as well as water treatment/therapy utilizing the water in the shower to loosen the lumps and bumps and swelling. My favorite is massaging my skin in the areas I had sculpted with oil! The instant relief from this combination in this specific order has been a life saver for me.
But Brushing is something I do consistently throughout the day, it improves a lot of the nerve sensation and sensitivity I am experiencing. I do this for sometimes 1hr to 2hrs.
Sono Bello was my final choice after doing lots of consultations in the DMV/Baltimore area. I felt as if I was clearly understood about my results while also receiving great suggestions and recommendations as to how I can achieve that. This to me was the best part of my experience. My body is my temple and I value the transparency and honesty and integrity of this specific Hanover Location.”
Katia on BirdeyeSeptember 08, 2023
“Good experience! The wait was a little long to be called. However, once with Yoneek, the consultant, the experience was awesome. I was given options for all services with the pros and cons. Yoneek found all the discounts she could find me. She then had a customer lol ”
Kisha on BirdeyeSeptember 07, 2023
“Dr. Epps & the entire staff are amazing! Glad I choose the Baltimore (Hanover) location. ”
April on BirdeyeSeptember 07, 2023
“Keirsten H. Was very informative. She answered my questions. Completed a thorough examination and reviewed all the post op information. Lastly, she provided me her email address. I didn’t think I would need it. But I had a concern, I sent an email and she replied back immediately. Literally less than 5 minutes. That’s 5 star service.
Nicole S.”
Nicole on BirdeyeSeptember 05, 2023
“Ariel was an amazing consultant. She walked me through every step if the procedure like it was my pre-op appt. She answered all my questions with ease and gave me the necessary time to be confident and accepting of the change I need for my body (and my brain) to feel confident. Thank you!”
Angela on BirdeyeSeptember 03, 2023
“I recently had a consultation visit . Yoneek was my consultant and I must say she exceeded my expectations. Her knowledge, warmth and her exceptional customer service is top notch. I felt comfortable explaining to her my goals. She actively listened and assisted me with funalizing my decision. She absolutely gets a 5/5!”
Nicole on BirdeyeSeptember 02, 2023
“I had my consultation with Ariel on Wednesday. She put me at ease right away. I felt very comfortable with her in expressing what I desired. She was knowledgeable and was able to explain everything with surety. When I left I felt like I had a professional appointment with an old friend (if that makes since).”
Bonita on BirdeyeSeptember 01, 2023
“I had my consultation done with Ariel. She was great , put me at ease, and answered my questions. She was professional and explained everything that is to be expected throughout the whole process. ”
Kleen on BirdeyeAugust 29, 2023
“Yoneek met with me today and was very informative and explained the procedure. Scheduled my appointment right away! On to a better me!! Thanks so much! ”
Pfurman3456 on BirdeyeAugust 29, 2023
“It was a great consult. Ariel covered everything I needed.”
Guadalupe on BirdeyeAugust 28, 2023
“From the start I was treated with genuine care. The entire staff of registration clerks, nurses, and doctor ensured I was comfortable and understood every step of my journey to achievement. The atmosphere was always calming and clean. I definitely recommend Sono Bello and the Hanover location. ”
Aliza on BirdeyeAugust 25, 2023
“Deneen was very helpful during my 1 week post op follow-up. She provided good tips to recover quickly and suggestions to reduce inflammation. Her friendly demeanor is appreciated after the procedure. Thanks Deneen 😊 ”
S M on BirdeyeAugust 24, 2023
“Yaneek was very warm and kind. She took a lot of time to answer my questions ”
Lawanda on BirdeyeAugust 24, 2023
“Amazing consultation! Ms Yaneek was very comforting and helpful. She helped me make it all happen. Couldn’t have asked for a better experience!”
Bianca on BirdeyeAugust 24, 2023
“Keirstin was very helpful at Sono Bello during my 1 week post op appointment. Very nice, informative, professional and knowledgeable. Thanks you! ”
Kim on BirdeyeAugust 24, 2023
“Consultation only
I had my free consultation yesterday with Ariel. The staff was very kind, professional and knowledgeable; my questions were answered and requests accommodated.
Great overall experience ”
Robin on BirdeyeAugust 24, 2023
“Tiffany was very knowledgeable about the process. Really enjoyed the Venus treatment with her.”
Monica on GoogleAugust 23, 2023
“Keirstin was very helpful at Sono Bello during my 3 month and 6 month post op appointment. Very nice, informative, professional and knowledgeable. Thanks so much!”
Sharnice on BirdeyeAugust 22, 2023
“It was a great consult. She covered everything I needed and gave a great testimonial and I felt very taken care of. I’m in good hands ”
Christina on BirdeyeAugust 21, 2023
“Excellent stuff and service.. thanks for helping in my dreams ”
Denise on BirdeyeAugust 15, 2023
“Venus massage was great. The trainee and supervisor were very informative regarding the experience. I was extremely satisfied with Whitney was very attentive. I look forward to returning. ”
Lisa on BirdeyeAugust 15, 2023
“I had my consultation with Yaneek yesterday and she's just the most pleasant and awesome person. I felt no judgement or shame.. She made my experience very pleasing!!! Thank you Yaneek!”
Trina on BirdeyeAugust 13, 2023
“I was not pleased with my surgical outcome. I paid for three areas and I was told to wait six months after the surgery to request a revision. It is now eight months and I have still not received a date for my revision. The customer liaison from the corporate office was not helpful at all in resolving my issue nor was the supervisor at the Hanover office. There is a lot of false advertisement and poor customer service associated with this company.”
Dr. J on GoogleAugust 08, 2023
“Yaneek was an absolute pleasure to work with! She made me feel comfortable and she was very personable. She answered all of my questions and I love that she did not make me feel pressured to do anything I was not ready to do. ”
Elizabeth on BirdeyeAugust 08, 2023
“I went for my consultation today and what I can say it it was a delight. The lady I spoke to gave me enough information and made me feel completely comfortable. Walked me through step-by-step of the procedure and help me talk about my body issues and made me feel very comfortable.
I give yaneek proctor who was my patient care consultant 10 out of 10
She was brilliant
Can’t wait to see the results ”
dbritqueen_1966@sbcglobal.net on BirdeyeAugust 07, 2023
“Yaneek was very professional, polite, thorough, and patient. It was an absolute pleasure to have her assist me. I am in a comfortable space about moving forward .
Thank you”
Donna on BirdeyeJuly 31, 2023
“I was not please with the results. They a slow to work with patient redo request. Overpriced.”
Shawn on GoogleJuly 30, 2023
“Ariel was my consultant and her personality was awesome. She made me feel welcomed and was very knowledgeable about the process of what I wanted done. She was very patient and answered all of my questions. Thank you Ariel for a GREAT experience!!!!”
Taibika on BirdeyeJuly 27, 2023
“I had an amazing consultation with Yaneek! She was informative, professional and made me feel super comfortable in my decision to move forward with my procedure. Absolutely awesome experience thanks to her!”
Patricia on BirdeyeJuly 27, 2023
“My husband and I both had a consultation with Yaneek. She was kind, patient and thorough with her information and answering our many questions. She definitely took her time with us and stepped out to let my husband and I chat about what to do. I would gladly recommend her to others. ”
Debbie on BirdeyeJuly 25, 2023
“Dr. Epps is amazing... However, you may want to consider a different location. Make sure you are not rushed through your consultation. I felt like I was not given a choice on the package or garment I received because I was not aware that there were other options. Ask to see what garments are available based off of your treated areas.
Staff is not very knowledgeable I learned more from YouTube videos and my masseuse.”
kristen on GoogleJuly 22, 2023
“My consultation today with Yaneek was wonderful she was very understanding to my situation. She was very knowledgeable. She even shared some of her experiences which made me feel very comfortable with going forward in this new journey.
I look forward to meeting with the rest of the staff in the coming months. Thank you so much.”
Crystal on BirdeyeJuly 20, 2023
“Not worth the money if you don't have a lot of fat. I wasted approx 8k for no results and I am still waiting for a follow-up/call back after 3 years. The consultation had me convinced it was worth the time and money.”
Salice on GoogleJuly 19, 2023
“My meeting today was awesome. She was so personable, informative, knowledgeable and understanding. It was like I knew her already. Thank you for all the information and hopefully I use your services soon. Thanks!”
Denine on BirdeyeJuly 19, 2023
“My experience was good. Keshia was excellent and supportive.”
Stephanie on GoogleJuly 14, 2023
“My experience with Ariel was great! She was patient, informative, kind and extremely personable. I felt at ease discussing my problems areas and hearing about her personal journey. Everyone so far has been pleasant. I’m looking forward to the next steps of this journey. ”
J on BirdeyeJuly 11, 2023
“Let me start off by saying that I'm not a Sonobello Ambassador. I just want to share my experience 2 days after having TriSculpt (tummy & waist on 6/29/23). The entire procedure was 2.5 hours from signing in to being wheeled out.
-Consult & preop
(1) Jennifer was my consultant. She was cool w/ her attenpts at slight banter. She ended up saving me $3k....cha-ching
(2) I was very apprehensive b/c I'm petrified of needles (can't even look at'em). Jennifer recommended Dr.. Epps
(3) Deanna(?) that works w/ Dr. Epps was amazing & made the butterflies dissipate
- Day of Surgery:
1. My nurse (Kim) was amazing as well, especially when she started my IV
2. Dr. Epps is pretty no-nonsense, which didn't bother me at all...got me in & and got me out
3. That marker he used to draw on me was a bit rough, felt like beard stubble against my soft skin....ouch
4 I believe he put on the music I asked for, but I had my own music playing in my headphones as well, but after I took my "happy pills" it didn't matter anyhow
5. He removed 2.5 liters of fat...yellow & yucky 🤮
Here are my takeaways after my procedure on 6/29/23:
- Things definitely to have on hand
(1) Prescriptions. I had 3, but couldn't take the Tramadol for pain & really didn't need it. Just had mild discomfort so I flushed those & took 600mg Motrin instead
(2) Shower curtain liner & dark towel. I highly recommend sleeping on both (towel ontop of liner) for drainage & until you can get out of bed w/ out help
(3) Disinfectant wipes. I had serious drainage that leaked on the floor & toilet when changing the pads' for dressings
(4) Flushable wipes. No explanation needed
(5) Adult diapers vs pads. My stage 1 garment's seat wasn't aligned to my "girly part" when using the bathroom. With that being said I ended up wearing undies over top of my garment, but hopefully you won't have that issue.
-Day after procedure:
1. Shower. Lather the badges w/ the antibacterial soap to help remove gauze & tape
2. Wash & wear your stage 1 garment regularly
3. Avoid picking up anything off the floor until your discomfort subsides, leave it unless you've fallen & can't get up. Ask for help....codependent vs independent
4. Take your meds
5. Use the Arnicare cream everytime U go to the bathroom
-My results (So far, I'm VERY Pleased)
1. Numbness & waist discomfort...to be expected
2. I've been able to tighten my garment hooks
3. Having a chauffeur, but will start driviing myself (7/3/23)
I know this was a long post & many thanks for reading. I'll post pics soon. Wishing you all a totally awesome transformation.”
Regina on GoogleJuly 11, 2023
“I am so happy to have had this procedure and to have it done at the Buckingham location. The staff is very friendly, gentle and professional. They know exactly what they’re doing and they treat you as if you’re their only customer. Thank you Yanique, Dr Epps and the rest of the staff who helped me find my happiness again!!!
Ps, I literally told everyone I know about this procedure!”
Carla on BirdeyeJune 30, 2023
“Yaneek was outstanding, very caring and knowledgeable about the process. She helped me make the right choice for me and shared her experience with me. I want to thank her from the bottom of my heart!! ❤️ ”
Carlene on BirdeyeJune 29, 2023
“PAID $8K for Procedure
RUDE FRONT DESK
I too have experienced rudeness from Brittany at the front desk. During my consultation, I was told by Jenny that if I actually went through with the surgery that myself and the person who referred would each receive a $350 gift card. The paperwork was completed on the spot during consultation. Since then. Jenny has not returned my calls. Even on the day I came to pickup my faja I was brushed off by Brittany who supposedly spoke with Jenny and was informed to tell me that Jenny was busy.
RESULTS
As for my results, I called twice e and informed, you gues who? Yup, Brittany that I was having an issue with my back rolls as they are still showing. Of course, I was informed during calls that someone would get back to me regarding my results. Fast forward I am here now at my 3 month following up just getting ready, since a week post op, to discuss my results. I will update you guys once I am done.”
Tiffany on GoogleJune 28, 2023
“It was a wonderful experience. She was very kind. I 100% recommend Sonobello Yaneek ”
Saida on BirdeyeJune 26, 2023
“A big thanks to Ariel! She answered all of my questions and made me feel that this is the right decision for me. I really appreciated that she shared her journey/experience with me. I cannot wait to see my body after the procedure! ”
Sasha on BirdeyeJune 16, 2023
“It was a pleasure working with Yaneek, she was wonderful, professional and very knowledgeable. A walking billboard for sono bello..I want to look like that 😊! Thanks for being so patient. I'm looking forward to my new body. ”
Elaine on BirdeyeJune 14, 2023
“My consultation with Ariel was great! She was very professional and informative. It felt as if I were speaking with a friend who wanted the best for me.”
Danyel on BirdeyeJune 07, 2023
“horrible procedure! rude staff! they lie about everyhting - unpainful, but it's painful! recovery is super painful as well ! results are very minimum for the money that i paid ! i have holes in my knees now and other parts look horribke as well !
don't sign up with sonobello ! they just care about money not people ! SCAM , SCAM , SCAM !”
Yelena on GoogleJune 02, 2023
“Yaneek was great she is very knowledgeable and helpful and this is why I'm choosing sono bello to get snatched ”
Patrice on BirdeyeMay 31, 2023
“My consultant, Ariel, was very professional, knowledgeable and kind, she helped me to get step one of this process out of the way easily, ”
Daris on BirdeyeMay 23, 2023
“Yaneek is the best consultant. She was kind, helpful, knowledgeable and she created a comfortable space for talking about the procedures and pricing. I have never had a better experience with a consultant anywhere! Would recommend to family and friends”
kelly on BirdeyeMay 22, 2023
“I only have great things to say about my consultation! Ariel made me feel at ease, thoroughly answered all of my questions and was a great spokesperson for the procedure as she was an existing client. I’m looking forward to my journey!”
Natalie on BirdeyeMay 15, 2023
“Love SB and Dr Epps in particular. My results were not 100% what I expected but I just had my 6 month follow up and he agreed to do a revision.
Everyone is always so friendly, from the front desk to the nurses, and it’s always sparklingly clean!
Highly recommend. ”
Susan Maxwell on BirdeyeMay 12, 2023
“Yaneek was my consultant and was ABSOLUTELY amazing!!! She created a safe, comfortable environment during my session. Her knowledge, transparency, GREAT energy, passion for helping people, and outstanding customer service, without a doubt, is what sealed the deal for me… EASIEST YES I’ve had to give. Thank you, Yaneek!!!”
Maria Cristina on BirdeyeMay 09, 2023
“Ariel was knowledgeable, informative, and kind, making me feel very comfortable during my consultation. I’m excited that she’ll be supporting me throughout my trisculpt journey!! ”
Diane on BirdeyeMay 05, 2023
Jordyn on GoogleMay 05, 2023
“Dee F.
A follow-up Post-op appt with Nurse Keirstin today was amazing. She answered all my questions and addressed my concerns. Not only making me feel encouraged that what I was feeling would work itself out with massages, diet, and following post-op instructions. She even demonstrated and helped with making sure I was using lipo foam/ab boards correctly. Next, checking to see if my compression garment was sized to give enough support. For my next follow up scheduled, I asked if it could be with her and she said tell them at the front desk. Wow, that made me feel she cared. Everyone at the Hanover location made my experience so far good. From the consultation with Yaneek, the many many phone calls to the front desk with Brie, Jaz (whoever answered), surgeon Dr. Epps, Deneen, Kim and Keirstin. Thanks to you all.”
Denise on BirdeyeMay 05, 2023
“4 weeks post op (Abex) here! The front desk personnel is rude. They definitely don’t like to help people except for the day you’re paying. My procedure was pretty much painless. A little discomfort at the end when Dr. Epps was closing my incision. In my first post op appointment I communicated that I still have excess skin specially in my left side. The nurse told me it was the swelling. As today, I still very unhappy with my results. This procedure don’t worth $7,400 ( only skin removal/ no lipo) I feel scammed. I regret every penny I spent on this place.
Update: I’m now 9 weeks post Abex (no lipo). I still have some swelling, but I still can see some extra skin, specially in my left side and still not happy with my results. About the front desk personnel, in my last visit I was treated with respect at least.”
M on GoogleMay 03, 2023
“Went for a free consultation and they tried to charge me triple times the amount that American lipo centers charges, for the same procedure. Also, they were not friendly and I felt unwelcomed. If you like to throw money away, then go right ahead!!!”
Mindsight on GoogleMay 02, 2023
“I want to personally thank Ariel for a very thorough consultation today. She made me
feel that I was making the right choice in doing something for ME. She’s very professional and just an overall nice person. So glad I came to Sono Bello, Baltimore. See you soon❤️”
Keisha on BirdeyeApril 22, 2023
“I can't say enough great things about my experience with Yaneek at Sono Bello last week! From the time I got there to the time I left, she made me feel like family, she was the ultimate professional, she was the most knowledgeable about what I can expect to experience, and she answered questions that I didn't even know to ask! When I tell you she did not leave out ANY details and ensured that I felt comfortable about next steps, there is no question that I will be moving forward with the procedure! Yaneek's institutional knowledge of Sono Bello services, doctors, and more is super impressive! I am ridiculously excited about what's to come and I am so happy to have had such a wonderful therapist to welcome me to the Sono Bello family!”
Kathleen on BirdeyeApril 14, 2023
“I had my consultation with Ariel yesterday. She was very delightful, professional, made me feel comfortable and explained what Sono Bello is about. She also explained in detail the procedure that I will have done on 17th of May. I am so glad that I went this way instead of the traditional more painful way, I definitely feel that I made the best decision thanks to Ariel.💕”
Erica on BirdeyeApril 13, 2023
“Great service from every staff member I encountered. I appreciated the follow-up phone calls and text to ensure transparency. I will definitely recommend this office to anyone interested in having lipo procedure. ”
Kizzy on BirdeyeApril 13, 2023
“Jenny was so pleasant and knowledgeable about the procedures. She makes you feel comfortable from the start😊
Thanks for answering all my questions truthfully !”
Jermaine on BirdeyeApril 12, 2023
“I had my initial consultation with Ariel ,and she was amazing! An overview of the entire procedure was given, and all of my questions and concerns were anticipated and addressed by her.She's a wonderful resource for Sonobello and its clients...I'm really excited about moving forward with my procedure,and that's because she made me feel comfortable and confident that I will be thrilled with my results!!!”
sharlette on BirdeyeApril 11, 2023
“I definitely recommend a consultation with Yaneek. I’ve been considering the services for years and with Yaneek’s expertise, professionalism, and her ability to make me feel so comfortable in asking questions I decided to move forward. ”
Stachia on BirdeyeMarch 31, 2023
“I had my initial consultation today with Ariel. She was absolutely great! She was very professional, knowledgeable, and answered all my questions. She made me feel very comfortable in the process and in the upcoming procedure. I am very excited and counting down the days to my surgery! ”
Melissa on BirdeyeMarch 30, 2023
“I had my consultation with Yaneek. I went to my appointment thinking I was only going to "see" if this is something I wanted to do. I walked out with an appointment to have procedures done. Yaneek is knowledgeable. She answered all my questions and left me feeling excited for what is to come next!!!”
Tanya on BirdeyeMarch 30, 2023
“I had my initial consultation with Ariel ,the sweetest person you could ever meet. I was nervous going in left feeling like family. So I had no choice but to be apart of the sonobello family......”
Lawonne's on BirdeyeMarch 30, 2023
“I had my initial consultation with Yaneek yesterday. It was a great experience. She was very professional, knowledgeable, friendly, helpful and patient. She said the consultation would take about 20 minutes but it was over an hour with all my questions. She made me feel comfortable with my decision and with the doctor. I'm looking forward to my procedure. Everyone I encountered at the office was nice and spoke with a smile. It wasn't at all what I expected from reading some of the reviews. I guess that's why you just have to go for yourself. I've already referred someone to her and they are scheduled for a consultation next week. Thanks for the pleasant experience Yaneek!”
Anthony on BirdeyeMarch 29, 2023
“Jenny at sonobello at arundel mill is the bomb say what you want about the service but my experience was nothing other excellent , Jenny is sweet understanding and I recommend her highly .❤”
Rhonda on GoogleMarch 29, 2023
“I had my initial consultation with Ariel this afternoon. Ariel was professional and very knowledgeable. She was very helpful and candid with me about the procedure and next steps.”
Jacira on BirdeyeMarch 17, 2023
“I had my consultation with Ariel. She was very informative and professional. Always available to help and answer any questions I had ”
Missy on BirdeyeMarch 17, 2023
“I love the input above the fact that they were so informative and they made sure that i was okay period the staff was very friendly and always on point period am i doctor maybe feel like i was the only patient he had. He even followed up with me 2 days later”
Alisha on GoogleMarch 14, 2023
“They lie at consultation ! Nothing is true ! The procedure is very painful ! Recovery is horrible ! Taking already 2 weeks and they said that I will be at work in 3-4 days ! They screwed up with my first follow up and nobody still contact me with apologies !
They don’t care about patience ! They care about your money only !
Don’t go there ! Scam ! You will waists your time and money.”
Yelena on FacebookMarch 14, 2023
“My initial consultation with Ariel today was a pleasant experience. Ariel was very professional, friendly and helpful. I pretty much knew that I wanted the procedure, however she was instrumental in steering me in the right direction. I felt comfortable making my decision to schedule the surgery. I'm looking forward to meeting Dr. Epps and seeing Ariel and Jasmine again. ”
C. on BirdeyeMarch 11, 2023
“Update.
So my nurses name was Taylor even though she was new she was a pleasure to deal with. I forgot to mention Jazzy... how did I forget Jazzy... Jazzy was so sweet I dealt with her every time i was in the office very friendly with a great personality.. .I see alot of complaining about the office staff on here... how is that even possible everyone there was so pleasant and welcoming I felt like I knew these people forever!
So far my experience with Sonobello has been nothing but amazing! Yaneek was absolutely amazing in making me feel comfortable there. You guys definitely need not ever let her go!! She even came to check on me...I can't remember my nurses name I was completely out of it. But she was amazing as well... she took very good care of me no doubt ams as soo. As soon as I remember her name I will edit this.... now last but not least Dr O... omg I couldn't ask for a better surgeon. He did everything in his power to make me feel welcomed amd like he truly cared. I will definitely be returning to him . Had an amazing experience .
Thanks the entire Sonobello team for some reason this shows up under my business name... anywho This is London Green you guys were all amazing thank you!”
Freedom on GoogleMarch 09, 2023
“Loved the whole staff, especially Hailey & Cece Dr Siliba was also great.”
Pam on BirdeyeMarch 02, 2023
“Appointment was for 9:45am, showed up 15 minutes prior to appointment as requested only to wait for 30 minutes and not be seen for my consultation. The receptionist was nice to inform me that they were still not ready to see me. This office needs to do a better job of scheduling potential clients far enough apart to avoid excessive wait times. I have rescheduled with another location, hopefully efficient scheduling”
Deidra on GoogleMarch 02, 2023
“I had my original procedure in July last year Abex Upper and lower abs waist and they were supposed to do the bra role too. They hit the limit for maryland regulations and could not do the bra role. I went yesterday for the bra role and since I was there they did a revision of areas that got missed. I was extremely anxious because of the incredible pain I had after the first procedure. Gotta say definitely not as much pain as the first one. Only thing I can advise for a revision is don’t be the last patient of the day. They didn’t allow the pre procedure meds to really take effect and I sure did feel the procedure way more than the first one in July. The staff there was great especially Julie my nurse. Dr. Epps was great as well. He has a great bedside manner and joked around with me which helped ease my anxiety. Thank you to everyone in the Hanover/Baltimore Maryland office. ”
Cathy on BirdeyeFebruary 24, 2023
“I met with Ariel today in the Baltimore Maryland office. She was very nice and knowledgeable. She explained everything to me and answered all my questions. She had the procedure done herself. I was so happy with the consultation and the price was really affordable. I booked my appointment for the procedure. can’t wait to have it done.”
Monika on BirdeyeFebruary 24, 2023
“I came in today for a consultation and met with Yaneek to start this process. I was not sure if I was going to move forward when I walked in because I thought the price was going to blow me away. I thoroughly enjoyed meeting with Yaneek and she was funny, very knowledgeable of the process, the doctors and made my experience awesome. Everything went so fast, the next thing I knew, I had my appointment and was applying for financing!! I have confirmed dates for my procedures and look forward to the procedure.
Yaneek was the best!!! Thanks girl for making my decision easy. ”
tythompson25 on BirdeyeFebruary 23, 2023
“Sherri was so nice, helpful and caring. I’ll be asking for her on my next procedure.”
Holly on GoogleFebruary 23, 2023
“I met with Yaneek to start this process. I was not sure if I was going to move forward when I walked in but after meeting with Yaneek I have confirmed dates for my procedures.
Yaneek was very patient with me and answered all of my questions. I’m excited about the future outcomes and look forward to saying goodbye and good riddance to this stubborn fat!”
Rita on BirdeyeFebruary 22, 2023
“Great service”
tiffani on BirdeyeFebruary 21, 2023
“Had an excellent visit. Very informative. Very friendly staff.”
Bill on BirdeyeFebruary 21, 2023
“Friendly and very professional staff
Made whole journey stress free
Day after barely any pain”
Debbie on BirdeyeFebruary 20, 2023
“My experience at Sonobello Brentwood Tennessee was excellent. My physician Dr. Peebles and my nurse Sherri they were both amazing. They both were professional and personable. Their main goal was for me be to be relaxed, and have the best surgical and recovery experience and outcome. I would recommend both of them as well Sonobello Brentwood.”
Quincy on BirdeyeFebruary 17, 2023
“Had a very good experience with Sonno Bello in Brentwood TN. They have a very caring staff there. A big thank you to Dr Peebles and my nurse Sherri! They have wonderful bedside manner and truly care for my well being.”
Ricky on GoogleFebruary 17, 2023
“Great place I love my results so much I recommended family and friends to go see about it I would do it again”
Genettia on BirdeyeFebruary 14, 2023
“I really has a great experience here I would recommend Sono Bello to anyone that's looking for a transformation my down time was about one week and I was back to work I love my results”
Genettia on GoogleFebruary 14, 2023
“Very helpful with the information and helping us decide on exactly what procedure was appropriate for the results we are looking for. Very professional and pleasant to talk to, hope everything works out well. I can’t put the name of the consultant below, her name is
Yaneek Proctor”
Stella on BirdeyeFebruary 10, 2023
“Ariel sealed the deal for me. She was informative, patient, pleasant, and professional. Throughout our consultation I felt like she truly cared about me getting the results I wanted. Thank you, Ariel, for starting my Sonobello journey with such a positive experience!
The woman who processed my credit card (sorry I don’t know her name) was the icing on the cake of my first experience with Sonobello. I had to make some adjustments and she helped me feel at ease and comfortable with her patience, kindness and willingness to help.
A great experience overall!”
Lorraine on BirdeyeJanuary 29, 2023
“Ariel was amazing. I was nervous when I first walked into the the office, but immediately felt welcome. The front desk staff was very sweet. Ariel answered all my questions which was many because she provide in-depth details regarding the procedure from the beginning to the end. Ariel is very knowledgeable and professional, she made me feel very comfortable when showing my body. Leaving my appointment I feel so ready and excited to finally get my body done to feel comfortable with myself ”
Hayden’s Hair on BirdeyeJanuary 28, 2023
“When my wife and I walked in the office it is well presented. It was clean, professionally staged and the receptionist were awesome.
I saw Yaneek and she is is such a professional and has a caring spirit. She made me feel very comfortable. Normally it is very hard for me to take of my shirt but she was so professional and had such a spirit to help me that I felt comfortable.
I am going be honest, I thought I was going to see a man but when I saw it was a woman I said to myself. I might request someone else but her professionalism and again her caring spirit, I felt I was in good hands.
She made me feel comfortable and gave me the confidence that after this things are going to be good and the pictures she showed us spoke volumes.
Thank you for everything and you will be our go to person. My nephew wife wants to do some body contour and they live in Texas, I will recommend Sono Bello. I can’t wait to see the new me soon.
Grateful patient.”
Frankie on BirdeyeJanuary 25, 2023
“What a great experience! The staff was very friendly and very knowledgeable. I felt like I was in good hands! Thank you Dr. Saliba and CC for joining me on my new journey. You both were excellent!!”
robin on GoogleJanuary 14, 2023
“Jenny was awesome! She answered all of my questions and I had several. Her patience and kindness truly met so much. I was so excited when I left.”
Tenelle on BirdeyeJanuary 12, 2023
“Yaneek was absolutely wonderful! She was personable, knowledgeable, friendly and took her time to fully explain everything. My experience was absolutely amazing!”
Genee’ on BirdeyeJanuary 11, 2023
“My experience with Sono Bello was totally amazing. I was a little skeptical the day before my procedure because I didn’t get the time I needed to show up for my procedure until 12 hrs prior. Once received, my anxiety went thru the roof. Needless to say from the time I showed up, thru the procedure and until I was wheeled out the door, my nurse Maylen and Dr. Peebles were flawless. They took their time, answering any questions I had and even made sure I was in agreement with the markings of where my incisions where going to be and what the procedure entailed. For my experience, the entire staff was very pleasant from the beginning (consult) to the very end (discharge). Looking forward to my new contoured look. ❤️”
Stephanie on GoogleJanuary 08, 2023
“If you're not sure as to what you want ask for Yaneek (NeekNeek) she's so professional, knowledgeable and sincere. She's perfect at her job. I can't wait for the end results ”
PaTrice on BirdeyeJanuary 06, 2023
Susan on GoogleJanuary 04, 2023
“I have been thinking about this for a while and did my research, yet I was still nervous about it. Well, all of that changed when I went in for a consultation and met Yaneek! Everything thing was explained to me openly and honestly and she genuinely made me feel comfortable! She answered all my questions and was extremely thorough in explaining everything to me! I knew it was my sign to take the leap and I committed that day! Can’t wait to start my journey! ”
Buffy on BirdeyeDecember 30, 2022
“My first visit to Sono Bello was for my initial consultation and I immediately felt welcomed. Ariel was thorough and very professional, while making me feel comfortable at the same time. I look forward to my procedure and looking me all time best.”
Marisa on BirdeyeDecember 29, 2022
“My initial consultation with Ariel was indeed a great experience. She was thorough, concise, and professional . Looking forward to the next steps. ”
AlvinYvette on BirdeyeDecember 24, 2022
“I had a great experience today with my consultation. Ariel was so great at explaining everything to me and made me feel comfortable enough that I went ahead and scheduled my appointment. I can’t wait to have my procedure done!!”
Brenda on BirdeyeDecember 22, 2022
“Great experience from beginning to end. Special Kudos to Ariel, Consultant-she is personable and knowledgeable. She explained all of the details of the procedure and answered all of my questions. She was encouraging and made me feel very comfortable during the consultation!”
Janel on BirdeyeDecember 20, 2022
“I had an amazing experience at sono bello baltimore. Mrs. Ariel was amazing very knowledgable, helpful and made for a very comfortable experience. I cant wait for my procedure. ”
nadine on BirdeyeDecember 15, 2022
“My experience there was very relaxed and comforting. From the time I had my consultation, pre-op, and surgery. The staff was so friendly and made me so comfortable . I had no doubt in my mind that this was the right place for me to be. I’ve never been greeted with such hospitality and they made me feel confident to have my surgery. Thank you guys! Sonobello is an amazing place! If I need anything else done, I will definitely be going back to sonobello”
Megan on BirdeyeDecember 13, 2022
“I was warmly welcomed at the front desk. Greeted with a friendly smile by Yaneek who explained all the information and answered my questions in detail. This wonderful made sure that I was approved to get my procedure started. I experienced a smooth process at my first office visit. Looking forward to the end results!”
Trinity on BirdeyeDecember 07, 2022
“Great job! Tiffany”
To ni on BirdeyeDecember 07, 2022
“Excellent, professional service at the highest level. Definitely one to emulate, as Dr. Epps, Tiffany, and Ariel are the BEST in class!!”
Barb on BirdeyeDecember 04, 2022
“Everything was wonderful and right on time! It was a really good experience! Everyone was professional and attentive! I would recommend this place to family and friends.”
Nicole on BirdeyeDecember 02, 2022
“The staff is amazing! Dr. Malelu is absolutely EVERYTHING. I'm writing this with less than 24 hours post op, and compared to my gal bladder removal this is a walk in the park. The only inconvenience is the constant leaking and having to change the bandages the first night. But i can already tell the difference. If you're on the fence about doing it, go ahead and do it, it's worth it.”
vanessa on GoogleDecember 02, 2022
“Bad customer service”
Yoni on GoogleNovember 29, 2022
“Met with Yaneek yesterday for a consultation and she was absolutely amazing!!! She took her time and explained absolutely every detail. I couldn’t be happier about this decision!! I would highly recommend anyone that is on the fence about a procedure, please reach out to her!!”
ALICIA on BirdeyeNovember 29, 2022
“Had my consultation with Arial on Saturday, and all I can say is she is absolutely the best, she was super helpful with everything, now the big part is coming im superexcited. I would highly recommend everyone to see Arial. Hopefully I will see you this Saturday. Thank you so much for everything.”
Nicole on BirdeyeNovember 28, 2022
“Nurse Tiffany and Dr Epp made my surgery day very smooth”
Natassia on BirdeyeNovember 21, 2022
“Had my consultation with Ariel. She was friendly, shared a lot of helpful information, and was able to answer all of my questions. I am looking forward to my upcoming procedure.”
Jazz on BirdeyeNovember 20, 2022
Tangie on GoogleNovember 15, 2022
“Had my consultation and decided to go for it. Yaneek was very knowledgeable and carefully explained every part of the process. She answered all of my questions and even gave me information I didn’t know to ask about. The caring nature of my consultant definitely helped my decision. ”
Fatina on BirdeyeNovember 09, 2022
“Nothing against Sono Bello in general, but this office is just so unprofessional. You may be better off going to another office where the practitioners are kinder, more helpful, and are not ignoring patients to talk about what they want for lunch.
Honestly, when it comes to procedures of the bod (a very serious and vulnerable subject) Sono Bello should really train their staff in Hanover to be more attentive, caring, and less dismissive. Why would I have my procedure done with a company in which the staff member I meet for my consultation has an angry demeanor, stares at me blankly, and acts as if she wants me to leave her office? No thank you. I was literally there for 5 minutes and left.
Hope this helps.”
BETTER on GoogleNovember 03, 2022
“What can I say, I sat in my car after my consult planning how to make this happen. After meeting Ms. Yaneek there are not enough words to express the level of relief I am starting to feel. The consult went so well! Didn't feel a bit rushed. Felt like I was sitting with aunt/sister getting the best advice and guidance. Of course I'm nervous for the actual procedure who wouldn't be but so far I can say I'm happy and excited moving forward. Can't wait to feel great and get my confidence. Ready to hold my head high like the queen I am. ”
Jeronica on BirdeyeOctober 31, 2022
“I’ve had a revision at the Arundel Mills office and still not satisfied with results in back roll area.”
Trenae on GoogleOctober 28, 2022
“I had a wonderful experience during my consult. Yaneek was very efficient with providing the details and made me feel comfortable. It was a great experience and I can’t wait to see the results! ”
Claudette on BirdeyeOctober 27, 2022
“Consultation appointment was awesome. Everything was broken down efficiently and I felt completely comfortable. Excited to see the results. Thank you Yaneek for providing me with exceptional service!”
Claudette on GoogleOctober 27, 2022
“It was an absolute pleasure meeting Aeriel today for my consultation. She answered all my questions, and with her recommendation on areas to treat, I could quickly decide and schedule a date for my surgery. I plan to recommend Sonabello to my friends and family. Thanks for a great consultation and experience!”
Juanita on BirdeyeOctober 21, 2022
“Ariel made my experience with sono bello truly wonderful! She is super pleasant and extremely knowledgeable! She answered every question and made sure I was comfortable with making this decision. I am thankful that we got paired up! I plan on recommending her to anyone interested in Sono Bello! THANK YOU THANK YOU THANK YOU ARIEL! ”
Julie on BirdeyeOctober 20, 2022
“Ariel was very kind and professional with my consultation. She was very open and honest with her thoughts of what I should focus on. When she took me to the mirror to see what I could possibly look like after surgery i was very excited and booked my surgery immediately. She explained the cost (teachers we get a discount) and even suggested a good doctor to go through highlighted the work and now I’m looking for clothes and bathing suits to buy because I knowwwww I’m going to look amazing 🤩. She even reached out after the consultation which made me feel more confident with my decision.”
Renee on BirdeyeOctober 16, 2022
“Yaneek made my consultation amazing. She's very friendly, professional and goes over & beyond to make sure you're satisfied and taken cared of. I couldn't have asked for a better Consultant.”
Kiya on BirdeyeOctober 13, 2022
“Yaneek made my consultation amazing. She's very friendly, professional and goes over & beyond to make sure you're satisfied and taken cared of. I couldn't have asked for a better Consultant.”
Kiya on BirdeyeOctober 13, 2022
“Ariel was very professional and personable during my consultation. She answered every question; even when I felt almost too embarrassed to ask, she responded with compassion, reassurance, and made me feel comfortable. Ariel focused on listening to me and ensuring that Sono Bello would be able to help me achieve the minimally invasive “mommy makeover” I have wanted for many years. I am really excited to undergo this transformation!”
Sarah on BirdeyeOctober 12, 2022
“Ariel was very professional and personable during my consultation. She answered every question; even when I felt almost too embarrassed to ask, she responded with compassion, reassurance, and made me feel comfortable. Ariel focused on listening to me and ensuring that Sono Bello would be able to help me achieve the minimally invasive “mommy makeover” I have wanted for many years. I am really excited to undergo this transformation!”
Sarah on BirdeyeOctober 12, 2022
“Yaneek was amazing. I was a little unsure about how this consultation was going to go but she made me feel comfortable and excited about the whole thing. I look forward to the procedure and the results to come after - thanks again! M.J. Foxwell”
Marisa on BirdeyeOctober 12, 2022
“Out standing visit. No major issues. The rep was very easy to understand and explained the entire process mistake free . I am very happy with Son Bella.”
TONY on BirdeyeSeptember 30, 2022
“I had a great experience during my consultation with Yaneek! I was a bit nervous going into it but she made me feel comfortable and at ease. She was so kind and explained everything very well. She made me feel confident in my decision and I look forward to my procedure in November!”
Katie on BirdeyeSeptember 28, 2022
“So far so good, had my consultation, and I can honestly say speaking with my Consultant Yaneek P. was a wonderful experience. Yaneek was so nice and pleasant, she explained everything in detail making me feel very comfortable with moving forward with the procedure. ”
Nicky on BirdeyeSeptember 21, 2022
“Wow ! I wasn’t expecting this type of experience during my consultation. Yaneek P. was so pleasant and easy to talk to, I had a lot of questions and she took her time explaining everything to me in detail.”
Nicky on BirdeyeSeptember 21, 2022
“ Cheretta S. - Saturday I had a consultation at Sonobello in Hanover, MD! Ariel was truly awesome! I felt she was very supportive and extremely informative. When I arrived for my consultation she was very personable and very detailed. She answered all of my questions that I had written down. She also gave me full description of procedures offered. She also went over in full detail of the procedure of what I was having done, including my pre and post op expectations and the scheduling of my follow appointments and meetings with physicians. She also explained on full detail the cost of procedures and full detail. I honestly felt that from having consultation with Ariel I just knew Sonobello was my right choice. Iam really looking forward to my new look? I honestly feel this will be great experience with Sonobello ⭐️⭐️⭐️⭐️⭐️⭐️”
Cheretta on BirdeyeSeptember 20, 2022
“I can’t even put to words how great Ariel was with me. Her customer service was ON POINT! I had my mind made up that she was gonna try to sell me this procedure (because that’s her job) but I kid you not she was mad cool and down to earth. She just provided me with all the information I needed and answered all my questions and before we were done I felt like we created a bond, seriously. That how real she is. I’m so glad we crossed path and I can’t wait for our next encounter. Keep up the good work Ariel, see you soon! ”
Kelly on BirdeyeSeptember 19, 2022
“They booked appointment at 12 noon and made us wait for 2 hours . There is no professionalism. They don’t respect time”
Jai on GoogleSeptember 13, 2022
“I have not had my procedure done yet, but Yaneek welcomed me with open arms. She made me feel extremely comfortable and explained everything in great detail to me. She answered all of my questions and walked me through from point A to Z and this was only the consultation. As my journey continues, I will be back with an update.”
Isatu on BirdeyeSeptember 11, 2022
“I must say Ariel was fantastic. She made me feel comfortable and the information she gave was pivotal in my decision to commit. I’m ready for this next phase. Thank you Ariel.”
Cheryl on BirdeyeSeptember 10, 2022
“My consultation with Yaneek went very well. She provided me with her honest opinions of what would work best for me. Yaneek delineated various procedure and pay options that was personalized for me. With the information she garnered, I was able to make an informed decision on how to move forward. Consulting with Yaneek was likened to conversing with a knowledgeable friend from whom I would seek advice. Great experience!”
Shion on GoogleSeptember 09, 2022
“I walked in just to do free consultation, but, walked out with my plan, date and time of procedure. I could not be happier it’s time for me to do something just for me. I’ve experienced major losses in my life, but, God still has me here with my beautiful granddaughter. I want to truly say that Yaneek Proctor is awesome, she listened to my story, we laughed and cried together. You’ll have found a precious jewel in her!”
Denise on BirdeyeSeptember 09, 2022
“I do thank you for being professional and explaining your service to a T..Thank you ”
Phillyphil on BirdeyeSeptember 05, 2022
“I was coming from getting my procedure done out of state and they were super helpful with my follow up!”
Telena on GoogleAugust 30, 2022
“Yesterday I had a consultation at Sono Bello in Hanover MD. I was super nervous and did not know what to expect. Yaneek came out and greeted me. Within two minutes all my nervousness was gone. Yaneek was friendly, informative and took all my questions and concerns seriously, patiently providing me the information I needed to make a decision. The quote was very concise as well as the scheduling. Yaneek provided dteaied information on pre and post op appointments and worked with my schedule to get it all set up. I am so excited for my upcoming Sono Bello experience with peace of mind that I know what to expect and have been given everything needed to prepare. Thank you Yaneek!
-Amanda”
Panda on BirdeyeAugust 28, 2022
“Absolutely amazing experience. Yaneek was so friendly and knowledgeable. She made me feel so comfortable and helped me understand the process and made sure the financing was something that fit my budget. I’m so excited to start this journey!”
Jessica on BirdeyeAugust 27, 2022
“After completely wasting my wife’s and my time, I’ve never experienced, in my entire life, an organization slow rolling a refund.”
Andrew on GoogleAugust 24, 2022
“Ariel is A-MAY-ZING! My consultation with her @ Hanover Sonobello was comfortable, supportive and, most importantly, extremely informative. She's personable and provided very detailed, specific information re: the procedure (including pre- and post-op expectations and follow-up consults), and the physicians. She did a wonderful job helping me to manage expectations. I'm looking forward to my before-and-after experience with Sonobello!”
A on BirdeyeAugust 23, 2022
“The consultant- Yaneek was friendly and knowledgeable. ”
Suzanne on BirdeyeAugust 12, 2022
“Great experience with Yaneek! She was extremely nice, professional and well versed in the procedures. & made me feel really comfortable.”
BRITTANY on BirdeyeAugust 12, 2022
“I had a meeting today with Ariel and she made me feel very welcomed and at home. I felt very understood and well cared for. Ariel made the consultation pleasure and made my process very easy and quick. I am grateful to her for her kindness and sincere care. God bless you Ariel.”
Gina Terc - NOAA on BirdeyeAugust 12, 2022
“I met with Yannek yesterday in Hanover... I was was really inspired and impressed with how professional she is but yet really down to earth and very relatable! I absolutely love her vibe! I would recommend meeting with her 1,000x! I can't wait to meet with her again moving forward with my procedure! Thank You Yannek you are AMAZING!!!”
Steph on BirdeyeAugust 12, 2022
“My consultation was with Yaneek. She’s professional, friendly and answered all my questions. I love the ambiance of the office at Hanover. Can’t wait to get my procedure done.”
Chiamaka on BirdeyeAugust 02, 2022
“My experience was awesome at Sono Bello Arundel Mills. Jennifer was awesome and explained everything to me. Can't wait to start my journey. ”
Nickelle on BirdeyeAugust 02, 2022
“My consultation was with Yaneek and she was fabulous. She was informative, professional and extremely thoughtful in her approach. She made me feel extremely comfortable and was honest with me regarding my expectations of both the procedure and the outcome. By the end of our meeting, my date was scheduled. I’m very excited to move forward. Thank you Yaneek!”
Shanna on BirdeyeAugust 01, 2022
“Today was my consult with Jenny. She is knowledgeable, compassionate, and patient. She thoroughly explained everything and happily answered all of my questions. I am looking forward to the new me!!”
J on BirdeyeJuly 28, 2022
“Yaneek. Very good people person”
Rm on BirdeyeJuly 13, 2022
“Today was my first visit to Sonobello Hanover, MD. The location was easy to find, the office is beautiful and the staff is super friendly and helpful. I was running late and they still accommodated me. I had my consult with Jennifer and I just love her. She is so friendly and very knowledgeable. She did not try and sale me procedures I did not need, I even asked for more and she was honest and told me what I actually needed the most and what I can take care of later. My surgeon is Dr. Fripp, a woman and I just love that because as a woman I know she will sculpt me the way I need to be. She is highly trained and well educated. I am super excited to be in her hands. I cannot wait for surgery date. I will share my before and after photos and update my review after my procedure. Right Now I give Sonobello Hanover, MD 5 Stars ⭐️⭐️⭐️⭐️⭐️”
Latonya on FacebookJuly 11, 2022
“Came in for a consultation and Yaneek was AMAZING I felt so comfortable and informed. She was fun energetic and most of all very informative. Very happy and excited for my procedure!”
Jennifer on GoogleJuly 06, 2022
“Jenny the consultant is very knowledgeable, courteous and thorough.”
Donna on BirdeyeJuly 06, 2022
“Went to have my consultant the staff was pleasant from the moment I stepped in. Yaneek was absolutely professional , informative and kind. She made my visit so comfortable, it was an easy decision once I got the information I needed. I can not wait to have my procedure and see my results. ”
Brenda on BirdeyeJuly 01, 2022
“I had my consultation today with Yaneek and she was absolutely AMAZING…. My appt was for 9:00 & I was out of there at 9:39. No long wait time!!!”
Josherland on GoogleJuly 01, 2022
“Came into my 1 week post op today, my nurse Kerstin was amazing, still bruised but my results are already showing, I can’t wait to see my final results. Thank you Sono Bello”
Lisa on BirdeyeJune 30, 2022
“I just wanted to say I had my consultation done last week, my consultant Ariel Pryor was amazing and Jenny the traveler consultant and previous MA explained step by step the whole OR process. I am so excited to get my procedure done next month with Dr. Epps.”
Laura on BirdeyeJune 29, 2022
“The staff was so amazing!! I was actually shocked by how nice and personable everyone was, even my surgeon! All around great environment. They take care of you from start to finish. I had Dr. Fripp and Nurse Kim, they were so amazing and made me feel so comfortable, I even gave my nurse a hug. Amazing experience honestly!”
Taniece on BirdeyeJune 29, 2022
“I use not trust a lot of reviews but its true, the staff is awesome. Jordan is such an angel! She stayed on the phone with me for at least 30 mins trying to give directions because my navigation wasn't working properly. She also moved my appointment for a later time instead rescheduling for another day. Jenny is the best she made sure I understood everything to "T". She patient and was so encouraging it made me feel so very comfortable. Kendra gave so much confidence about the places I choose to have some fat removed. You guys are super awesome. Thank you so much!”
SD on BirdeyeJune 29, 2022
“Made an appointment for the consultation despite some of the concerning reviews. Mentioned I was an attorney already moving my schedule around to make this appointment. Only to get a call late the day before the that they double booked and needed to cancel. No apology no nothing. The receptionist was extremely apathetic, honestly the short experience has been extremely unprofessional. If your considering here just save yourself the frustration and spend your money somewhere else. Seriously.”
Michelle on GoogleJune 27, 2022
“All of you were great”
Jacqueline on BirdeyeJune 18, 2022
“Surgery went well .. still in recovery will give more details later”
Yoliane on BirdeyeJune 15, 2022
“I had an appt for a consultation. Was instructed to arrive 15 minutes early, which I did. I waited 40 minutes for my appt, after my scheduled appt time, asked the receptionist how much longer it would be as I had to return to work after my appt. She stated another 45 minutes until I was called back and that my appt would be about 45 minutes. So basically, I was being told that my appt was going to not even be started until an hour and a half later than the scheduled time. I had read the negative reviews but decided to give the practice a chance as I had a friend that had a procedure done there and had a good experience. I guess she got lucky. Needless to say, I left, the practice doesn’t respect my time but I do.”
Jenny on GoogleJune 13, 2022
“Over the course of a year I researched what I wanted done procedures wise. now I've came to the decision that I am ready to have this procedure done. Upon my excitement there was
scared more like petrifying feeling overwhelming me . I arrived at the Hanover location to a friendly face by the name of Jordan I was excited because I read a review say
"Dr. Epps & Nurse Kayla 🤔.. being a dynamic duo! Just to arrive today June 6th 2022 to one friendly face and to antisocial and disapproving faces that company the space next to Jordan my appointment was at 12 p.m. I waited for over 40 minutes for a free consultation something that I already knew that I wanted and was prepared to put down my down payment just to be told by the receptionist she just received your paperwork and give her about 5 more minutes my overwhelming petrifying feelings now turn to anxiety I now know this is not the company for me and I might as well go to Mia Aesthetics honestly I rather just paid for someone to be on time.”
Tasha on GoogleJune 10, 2022
“I have not had my procedure yet but I want to share my experience with the consultation. My consultant (Yaneek) is great. I went in extemely nervous. She was warm, welcoming and had me excited about having the procedure by the end of the consultation. Yaneek is very professional, honest, thorough with the ability to make you comfortable and have you smiling (even when it came down to the cost of the procedure haha). Very grateful to have had her as a consultant.”
Megan on GoogleJune 09, 2022
“Full explanation on what I should expect was given. The wounds looked ugly at first after I took the bandages off. I’m praying it doesn’t stay this way”
Rebecca on BirdeyeJune 04, 2022
Josina on GoogleJune 03, 2022
“Happy that you are helping to get rid of the fat. Confusion on how the vest is to work. Shouldn't I have a full to help with the upper body.”
Alan on BirdeyeMay 29, 2022
“My wife and I both had the procedure done. After working out consistently for over a year. Many parts of our body looked good but the stubborn fat areas just would not go away. We had been hearing commercials on radio and I decided to get us appointments to see have the procedure explained. We are now about 4-6 months along after surgery. My wife went first and then about a month later I had my surgery done. I do suggest if both are doing it, not to have done at the same time. The recuperation period for at least the first two it intense so we needed each other to help with getting dressed and undressed. Overall, great experience and we are both very please with the results.”
Robert on GoogleMay 18, 2022
Trenae on GoogleMay 17, 2022
“Nurse Ange was with me in room and throughout the process. Everything was wonderful better than expected.”
Patty on BirdeyeMay 17, 2022
“The surgery went great. The nurse Ange was awesome and reassuring.”
Lisa on BirdeyeMay 16, 2022
“Wow! Yaneek Proctor is amazing! She is a true professional yet treated me like family!”
Yemeira on BirdeyeMay 12, 2022
“I went in this past Thursday for my Sono Bello consult appointment in Hanover, MD. I met with Ariel Pryor and she was very friendly and knowledgeable. She covered everything I needed to know so much that I barely had any questions at the end. I felt extremely comfortable during my appointment with Ariel and look forward to my future appointments! ”
jobraval on BirdeyeMay 08, 2022
Laryssa on GoogleApril 27, 2022
“Another gr8 experience. Dr. Epps was very sincere and experienced. The nurse, Kendra, was also very responsive to my questions. I am really looking forward to completing this venture and I am very appreciative of how I am treated. Thank you”
Rita on BirdeyeApril 26, 2022
wenonah on GoogleApril 26, 2022
“I had a very good experience in speaking with my consultant Yaneek Proctor. She was very personable and easy to talk with and very professional with her responses. Though I am definitely looking forward to doing this for me I can’t wait until it’s over.”
Rita on GoogleApril 25, 2022
“Had my consult appointment yesterday in Hanover MD. My Patient Care Associate was Ms. Ariel Pryor. She was excellent, very friendly, extremely knowledgeable and she answered all of my many questions thoroughly. She made me feel very comfortable and explained the preparations that I would need, the procedure information and the recovery processes to me and I felt very comfortable with her during my appointment. She shared some before and after pictures of some patients and that really helped me understand what the procedures can actually do and that made me feel more confident about me decision. I’m definitely excited, interested, and anxious to get signed up with Sono Bello for my total bodytransformation. Thanks Ariel for your EXCELLENT CUSTOMER SERVICE!!”
Donna on BirdeyeApril 21, 2022
“Yaneek and Kendra was AMAZING! However the front desk should be more specific when asked ‘how long”. Up to a certain length of time helps. Not 45 minutes and it’s a two hour plus appointment. Overall great team!!”
Robin on BirdeyeApril 20, 2022
“I had my pre procedure today at the Hanover office in Maryland,
was blessed to have Kendra during my pre opt. She was through about the process and procedure, very open, had all my questions answered. Dr Epps, was amazing and a real down to earth guy. Went there with lots of questions and some anxieties about the process but left feeling well informed and ready for my procedure.”
Rissah on BirdeyeApril 20, 2022
Nicole on GoogleApril 15, 2022
Tish on GoogleApril 14, 2022
“Looking forward to my procedure with Dr. Epps and Nurse Kendra!!!”
Cee on BirdeyeApril 13, 2022
“My consultation visit with Yaneek Proctor was mind blowing amazing! From the moment I stepped into the lobby I felt at home! The young ladies at the front desk were super sweet! Yaneek went above and beyond to make sure I was aware of everything concerning my procedure. She was attentive as well as exceptionally personable and knowledgeable!!! She is such a beautiful spirit!!! Thank you ladies!!”
Maggie on BirdeyeApril 11, 2022
“I didn’t have a wonderful experience at the Glen Bernie location. I have cried and been regretful since I had my procedure done. The person who facilitated my consultation told me the price would be $8,000 but when I went in for the pre-op meeting with the doctor, she said I needed a different procedure that cost more, $10,990. I agree and paid the balance. The following week, I went in for my scheduled procedure. I was dressed the hospital gown ready to go into the surgery room when the sales person came in and said there was a misunderstanding, what I wanted done would cost more. I was so upset I was in tears
! I felt so vulnerable, taken advantage of and angry that I had invested so much time and effort (took time off from work) in to this. I felt the sales person was an opportunist. I had prepared myself for surgery, but now we are talking about money, again and I’m undressed! I told them I didn’t want to go forth with the surgery, that I wanted a refund. I was told that over $2,500.00 had gone to office fees and processing so I wouldn’t get all of it back. My daughter who was my drive came in the back with me because I was so upset. The office manager talked to the doctor who calmed me down and I went forward with the procedure.
When I got home I went to bed. The next day I looked at my body and noticed the hips had been done but the bra roll area had not!! Now, I working on getting corrections done, because I’m sure I will not get a refund for the error on their part. The nurse that saw me agreed, the bra roll had no changes what so ever. No soreness, as if never touched.
Please pray for me that they will honor the satisfaction agreement and correct this. I save money for two years to get this done. $11,000.00 and 6 days off from work, I truly regret going there.”
Roxanne on GoogleApril 07, 2022
“When calling to setup an appointment, I specifically asked for an estimated quote for my upper and lower stomach area because I didn't want to waste there's or my time. I was quoted $1395 with a minimum of three areas. Okay that is what I'm willing to pay. Drove an hour to the Silver Spring office where I was quoted just for my upper and lower stomach fat removal will be close to $13K. What a price jump.”
Shirley on GoogleApril 05, 2022
“Hello all,
I had a consultation with Yaneek on 3-30-2022, very recent. My experience was very pleasant. Honestly, I had a great feeling about Sono Bello, starting with my initial phone conversation, making my consult appointment. That conversation was also very pleasant. I was made to feel very comfortable, starting with the phone call, to my consultation with yaneek.
Yaneek is very personable, offers a plethora of information, and makes you feel extremely reassured about your body sculpting outcome.
Stay tuned for post op updates
Smooches!”
Quibilah on BirdeyeMarch 31, 2022
“was told I would be awake for the procedure, but was knocked out cold. Never got to see the surgeon afterwards. I have been trying to get an appt 3 times to talk with him after surgery. Twice I was canceled the day of after taking time off from work. The third time I confirmed on my email and on my text message. Took day off from work drove 35 minutes to office. waited an hour. Got back into the room waiting for the surgeon. Only to be told that the front desk forgot to check me in and that he left. No phone call from management the next day. Very unprofessional.”
Doreen on GoogleMarch 25, 2022
“I had my consultation today with Yaneek Proctor. I’m happy with my experience. She made me feel comfortable and my concerns were clarified.”
jess on GoogleMarch 24, 2022
“Loved my patient care consultant Mrs Yaneek Proctor. She was very helpful and went over everything thoroughly with me.”
Michele on BirdeyeMarch 23, 2022
“Dr. Epps & Nurse Kayla 🤔..they are a dynamic duo! My procedure was painless. They made me feel relaxed literally and figuratively 😂. I would definitely recommend Sono Bello.”
D on GoogleMarch 20, 2022
“Hands down Jenny get 5 stars! I loved her personality & hands on experience. She explained all the questions that I had & made me feel excited & comfortable. It's been a long thought process for me to get to this point & I'm happy & can't wait to have my old self back! Thank you Jenny & Sonobello ”
D on BirdeyeFebruary 25, 2022
“I went today for consultation , waited for my appointment and like 3 ladies comes after me and they went first and the ladies at the front desk kept looking to each other when I talked to them , they were so arrogant , very bad experience …”
Nora on GoogleFebruary 23, 2022
“My experience with Ariel @Sono Bella so far have been amazing… my procedure is scheduled for next month and I can’t wait to see what they can do… part 2 of my review will follow after my procedure… however if you are interested in Sono Bella… please ask for Ariel… she’s great!!!”
Mashanda on BirdeyeFebruary 23, 2022
“My entire experience was wonderful and I am totally satisfied with my results. There are no words to fully express my gratitude, so I'll simply say "THANK YOU" to my surgeon, nurse, and the entire Sonobello staff in Hanover, MD.”
Denise Sasha on BirdeyeFebruary 22, 2022
Traci on GoogleFebruary 02, 2022
“Great experience. I felt very comfortable from the beginning, with my consultation and now my procedures. I'm having the second part of my procedure soon and very much looking forward to it. Great staff and 10 + stars to Dr. Fripp.”
Denise on BirdeyeJanuary 30, 2022
“My physician performed an outstanding operation. The nursing team made me feel as comfortable as possible! Even allowed me to select my favorite and most relaxing music during the procedure. Thanks 🙏🏼 ”
Derek on BirdeyeJanuary 28, 2022
“My surgery was in Dec at the Hanover location, surgeon was amazing, everything they prepped me for including pain were very clear, one month post op and so far so good”
The Wiley on GoogleJanuary 26, 2022
“The experience is great! From the front office , consulted nurses, and Doctor. Wish I would have done this sooner! Don’t hesitate if you’re thinking about it get it done”
Melinda on BirdeyeJanuary 18, 2022
“I'm one week post-op, had my consult at the Baltimore location and my surgery at Tyson's Corner. My consultant gave me unrealistic expectations of the procedure and recovery time, vastly different from what Tyson's Corner prepared me for (which has been fairly on-point). While discussing the quote, she offered me one with discounts, but printed the original quote when we were signing paperwork. She seemed irritated when I asked about the second quote we discussed, but she did reprint it. I also elected and signed paperwork to do 12 months interest free financing. I didn't receive a receipt for my down payment and was escorted out without her giving me back my debit card and ID (didn't think about it and had to go back the next morning). The day of my surgery, in Tyson's Corner, I had to sign paperwork and found out the Baltimore location messed up and ran it at only 6 months interest free financing. They couldn't change it back without completely rescheduling my surgery, which I couldn't do since I had put in leave time at work. The finance manager at Tyson's Corner gave me a gift certificate for the hassle. My surgery and experience was amazing with the team at Tyson's Corner.”
Elizabeth on GoogleJanuary 04, 2022
“This is honestly my greatest customer service experience I have ever had. The staff was super nice but in the most genuine way possible, almost like a family. The person that worked with my case, Shaena, was one of the most compassionate and personable people I have worked with this far. You can tell she wasn’t out to meet some sales quota, she genuinely cared about my well being and also gave me excellent advise for the best ways I can get my treatment done. Overall the experience was amazing. Keep up the good work!”
Yahya on BirdeyeDecember 16, 2021
“Outstanding customer service ”
char on BirdeyeDecember 15, 2021
“I am 5 days postoperative and pain has decreased. Not totally gone, but bearable. Have nothing but great things to say about Hanover office staff. Took great care of me! Very attentive! Even though blood pressure was in "range" to go home after procedure, kept me around a little longer to make sure it stayed there. Very happy so far. Am seeing changes already!”
Diana on GoogleDecember 11, 2021
“Kaitlyn is professional and kind. She is a great administrator and goes the extra mile to make sure her clients receive a white glove experience. Thank you, Kaitlyn.”
CHRISTINA on BirdeyeNovember 12, 2021
Osd on GoogleNovember 03, 2021
“Amazing experience with Dr.Dawson and Shaena!!! Shaena was so Knowledgeable and kind guiding me through this process. I highly recommend Sono Bello, I am 2 weeks post op and I already see results. ”
That-1-Nice-Demon on BirdeyeNovember 01, 2021
Letitia on GoogleOctober 22, 2021
“Excellent service and very nice office setting.
Felt comfortable during my consultation.”
Kristi on BirdeyeOctober 13, 2021
“I recommend sono bello . The have done some changes on the staff for good 😊. When you get there now you are greet by nice ladies and people who practice active listening 👂 to resolve any situation . Thank you Sono Bello . I look great 😊 !”
Liz on BirdeyeOctober 13, 2021
“My exp with sono bello was great from day one 3/21 until today my 6month my experience was wonderful the whole staff .”
victoria on BirdeyeOctober 01, 2021
Jessica on GoogleSeptember 29, 2021
Valencia on GoogleSeptember 29, 2021
Andrea on GoogleSeptember 01, 2021
“Today was my one week follow up appointment. I am very happy with my results thus far as I have lost a few inches in both my back and waist areas. 😊 Jada and Kyla took great care of me today! They both were friendly, helpful, and made the appointment fun. I was able to go down a size on my next compression garment which I'm excited about!”
D'Neen on BirdeyeAugust 31, 2021
“I was initially introduced to SonoBello by a friend and her mom who both previously had a procedure with great results and experiences. However, my overall experience with the Hanover location has been exceptional! From my initial consult with Michelle and the communication leading up to my pre-op was very informative. On the day of my pre-op, Kalese made me feel very comfortable and at ease. She was also very knowledgeable. I am almost a week post-op now and I go for my first follow- up appointment on tomorrow. All the staff have been very helpful and nurturing, from Jess on the practice staff as well as the medical staff, Dr. O & the nurses. They have all gone above and beyond by taking questions after hours and calling to check on my well-being. My incisions are healing nicely and my bruising has been minor.
I will recommend letting your initial garment air dry when you wash it as I think mine shrunk. It will give you a little time to breath as well. 😊”
D'Neen on BirdeyeAugust 30, 2021
“The procedure went well and the people there are great! Just had my second check up and I still have some concerns! I am a male and I had a chest reduction and still have concerns of area around the nipple. They're still seems to be a small Mass somewhat but I was told this could still be from trauma around that area and to continue massaging the area to break up. I have a follow-up due in October and we will see how things look at that time! Thank you”
CURETON SOLOMON on BirdeyeAugust 26, 2021
“NO NO NO NO NO…. JUST DON’T!!”
ALANA on GoogleAugust 24, 2021
“Kaitlin, at the front desk, was pleasant and kind. She always greets you with a smile. She has a sweet personality.”
Donise on BirdeyeAugust 13, 2021
“This was my first surgery ever and I am quite pleased. Dr. Foster was very kind and explained everything as the procedure went on. All the nurses were funny and sweet and everyone paid attention to and attended to every detail. I was made to feel very comfortable before, during, and after. ”
Aja on BirdeyeAugust 05, 2021
“This is my 3rd surgery @Sonobello, Hanover. My experience @this location has truly been exceptional in every way, the staff & Dr. "O" are so congenial & supportive however, Kalese Leggett is ALWAYS so kind, knowledgeable & willing to assist me with whatever issue/question I've had & she actually follows through until the task has been successfully accomplished!! I feel that Kalese should be commended for A JOB WELL DONE!!! Thank you Kalese!!
Mrs.D. Crawford ”
Denise on BirdeyeAugust 01, 2021
“Definitely the place to go! Staff are amazing! The doctors do great work and the follow-up and response from the staff is beyond expectations!!! I’ve heard a million nightmare stories… but this was not one. They make several follow-up appointments and make sure you are happy!! ”
LaToya on BirdeyeJuly 31, 2021
“Excellent customer service”
Aretha on BirdeyeJuly 29, 2021
“I had my procedure done last year in November and the experience was great. I have been meeting all of my scheduled appointments like clock work. Now my appointments has been rescheduled twice. I have no problem about rescheduling my appointment, but when the receptionist has a attitude when I called and said this the second time, her tone in her response was very unacceptable. The doctor and nurses are top notch. If she doesn't like customers to ask a question she needs another job. My suggestion is customer service training is needed for that one receptionist.”
Margo on GoogleJuly 16, 2021
“I’m happy with my results, and the way the healing is going. But as far as “pain and how they prepared me for the procedure I’m not happy at all. They told me I’d be able to work on the third day after my procedure. And no way in hell was that true, I ended up having to take off the whole week and making my boyfriend take off the week as well because I needed help.
They did not tell me how bad the pain could be, or that It would last so long. If your going to have this done, take off at least 2 weeks. And make sure you have help for the first week. I’m just now going back to work 2 weeks after my procedure and I’m still very uncomfortable.”
Victoria on GoogleJune 03, 2021
“As obvious as it may be, I was quite angry and a bit frustrated when I previously wrote this review. A few people dropped the ball where I was concerned, but by no means do I want that to reflect my overall opinion of, and experience with, Sonobello. Within 48 hrs of my review being published, I was contacted by the Director of Patient Experience, Stephanie (sp?), to assist me. Within the same week, I was scheduled for my 1 month post op! At my appointment (at the Baltimore office) I met the new practice manager, Jess. She was so accommodating and was happy that I had been able to come in. The surgeon I saw was very helpful and reassuring as well.
My road to recovery may have been a little re-routed, but I feel amazing now! My journey took me the long way, but I’m happy to be where I am at this point!
True story. I had my consult with Sonobello at the Baltimore office. Uneventful - I knew what to expect. My surgery was scheduled at the Tysons Corner office because they could fit me in a lot sooner. I scheduled my post-op for the Baltimore office since it’s way closer for me and driving was still pretty uncomfortable. I was told I’d be receiving my post-op garment at my 1 week, but that was not the case. I was measured for the garment at my 1 week. All good. At around post-op day 9 I developed an infection at my Sculpt-Ex incision site. (I’m in the medical field so I know what an infection looks like) I contacted the Baltimore office (bc that’s where I had my post-op) & was told I had to contact the office where the surgery was performed. Ok. I called Tysons & left a message regarding the infection, which by the way, ruptured when I was at the store. You’d have thought my water just broke! It was A LOT!!! I got a call back 36 HOURS LATER (after calling 2 more times). They called me in 3 prescriptions & asked me to send pics, which I did. One of the prescriptions they called in is in the same drug class with a medication that previously put me into anaphylactic shock. Please know that this information IS in my medical chart. That’s not something I’m likely to forget. Needless to say, I couldn’t take THAT antibiotic. This happened on a weekend so I couldn’t call back with this info until that Monday, day 13. I got a return call on Tuesday, day 14. They sent a different medication to the pharmacy & asked for more pics, which I sent. At the 3 week point, I received a call from the nurse I’ve been in contact with (who is VERY nice) asking me how I was doing. Kinda caught me off guard, lol. I sent another picture and she did NOT like the way it looked. They upped my dosage on the antibiotic and told me I needed to be seen. She advised me to call the Baltimore office for an immediate appointment (which would have been last week) and another follow up this week (which would have been this current week - 1 month post-op). She was sending all my info to that office with the pics and what have you. I called the Baltimore office & left a message. 3 days later, I called again & was told that bc I’m having a complication, they could not see me - that I had to go back to the location of my surgery. SERIOUSLY??!? They said they didn’t have access to any of the pics I had sent and had no way of getting them. They literally gave me the impression that they wanted NOTHING to do with me there bc I had an infection. So.... I called Tysons and spoke to the same nurse who said, “I’ll handle this.” That was 2 days ago. At this point, I still have an open wound; It’s still infected; I don’t have a 1 month post op scheduled. AND.... I can’t even wear my compression garment bc I’m supposed to wear loose clothing over the wound to let it “air out”.
P.S. My infection is healed and I’m def on the road to recovery now!”
Erica on GoogleMay 24, 2021
“The staff has been great to deal with.”
Dawn on GoogleMay 19, 2021
“Everyone was nice. I arrived early, yet my wait was rather long. Once the consult got started .. Kerstin was awesome! Office was comfortable, clean. Easy to find, no problem parking. Overall .. first visit was excellent!”
TQ on BirdeyeMay 18, 2021
“Can't Fix or Alter PERFECTION”
Angela on BirdeyeMay 17, 2021
“It was a good experience. I entered from the side door, so signage or a directory might be helpful in that area. Also, it would have been nice to be scheduled closer to the time I would actually receive my consultation. Perhaps, allowing for a 15 minute window between clients?”
Janelle on BirdeyeMay 17, 2021
Angela on GoogleMay 17, 2021
“Great job
You all made me feel so comfortable and at home”
Germia on BirdeyeMay 17, 2021
“True story. I had my consult with Sonobello at the Baltimore office. Uneventful - I knew what to expect. My surgery was scheduled at the Tysons Corner office because they could fit me in a lot sooner. Went to Tysons for my pre-op where they took my measurements, gave me my post-op instructions, etc. My surgery was on April 13th. I got upper abs, lower abs, waist and Tri-sculpt Ex. I won’t mention the surgeons name out of respect but I was NOT happy with their bedside manner. At one point during the surgery, I was “uncomfortable” at best, but I told them they could keep going. They responded with, “Nope. I’m not doing what you can’t handle.” I was somewhat shocked, but a little too loopy to come up with an intelligent response. So be it.
The post-op pain was worse than I expected, but whatever. Like I said, I can handle it.
I scheduled my post-op for the Baltimore office since it’s way closer for me and driving was still pretty uncomfortable. I was told I’d be receiving my post-op garment at my 1 week, but that was not the case. I was measured for the garment at my 1 week. All good. At around post-op day 9 I developed an infection at my Sculpt-Ex incision site. (I’m in the medical field so I know what an infection looks like) I contacted the Baltimore office (bc that’s where I had my post-op) & was told I had to contact the office where the surgery was performed. Ok. I called Tysons & left a message regarding the infection, which by the way, ruptured when I was at the store. You’d have thought my water just broke! It was A LOT!!! I got a call back 36 HOURS LATER (after calling 2 more times). They called me in 3 prescriptions & asked me to send pics, which I did. One of the prescriptions they called in is in the same drug class with a medication that previously put me into anaphylactic shock. Please know that this information IS in my medical chart. That’s not something I’m likely to forget. Needless to say, I couldn’t take THAT antibiotic. This happened on a weekend so I couldn’t call back with this info until that Monday, day 13. I got a return call on Tuesday, day 14. They sent a different medication to the pharmacy & asked for more pics, which I sent. At the 3 week point, I received a call from the nurse I’ve been in contact with (who is VERY nice) asking me how I was doing. Kinda caught me off guard, lol. I sent another picture and she did NOT like the way it looked. They upped my dosage on the antibiotic and told me I needed to be seen. She advised me to call the Baltimore office for an immediate appointment (which would have been last week) and another follow up this week (which would have been this current week - 1 month post-op). She was sending all my info to that office with the pics and what have you. I called the Baltimore office & left a message. 3 days later, I called again & was told that bc I’m having a complication, they could not see me - that I had to go back to the location of my surgery. SERIOUSLY??!? They said they didn’t have access to any of the pics I had sent and had no way of getting them. They literally gave me the impression that they wanted NOTHING to do with me there bc I had an infection. So.... I called Tysons and spoke to the same nurse who said, “I’ll handle this.” That was 2 days ago. At this point, I still have an open wound; It’s still infected; I don’t have a 1 month post op scheduled. AND.... I can’t even wear my compression garment bc I’m supposed to wear loose clothing over the wound to let it “air out”.
Basically what this boils down to, is that I’m out over $13,000 and have an infection to show for it. THANK YOU SONOBELLO.”
Erica on GoogleMay 13, 2021
“From day one, my consultant Sarah from the Hanover, MD location, was an absolute angel. I fought the feelings of, “she’s a sales person. She’s probably just trying to get her sale”. But day after day she proved to me that she was a patient advocate and cheerleader. We had a last minute conflict with my surgery. Like hours before my surgery. She literally created magic and made it happen. Don’t even get me started on my surgeon. Sarah hand picked him for me because he was her surgeon. He. Was. Incredible!!!! So sweet, so gentle and mild mannered yet funny and kind. He told me he thought I didn’t need the extra expense and risk of the skin excision and I appreciated his honesty. Both Sarah and Dr. O went above and beyond. My nurse was also a complete doll. She also advocated for me when she felt my second stage was going to be too large and immediately ordered the next size down. I’m beyond happy so far. ”
Jenny on BirdeyeMay 05, 2021
Jordan on GoogleMay 04, 2021
Katia on GoogleApril 30, 2021
“My surgery date was the 10th of April and my experience was great up and till the surgery date. The only thing that I Don't like is that you don't get a follow up call .maybe a day after just for FYI. Just that little thing will make a big difference..my doctor and nurse was terrific.”
Vicki on BirdeyeApril 23, 2021
“My experience was great from the start of the phone call to make my appointment for my free consultation. To going in and getting the price range I was expecting to get that help me make my decision to go thru with the surgery. The day of my surgery the nurse and the doctor was professional and caring to my needs. I was very nervous but by the end of it all I had two new friends.”
Rosetta on BirdeyeApril 22, 2021
“personalized diagnost lettings me know if I need more or less to work on myself ❣
It started a little rocky with my appointments then we got on the same page ❣”
Rochelle on FacebookApril 22, 2021
“I was trying to refrain from writing this review but my experience with Sono Bello has been absolutely awful 😢. The only experience that was pleasant was my initial consultation. After that everything has gone down hill from that point.
Since having my consultation my husband and I have gotten news that we are with child. I called the office to speak with my lovely consultant but I was not able to get a response from her for 4 weeks. My initial thoughts weren’t to get my deposit back, but to reschedule my appointment.
Due to the lack of communication and information I was provided with from whom ever answers the phones is why I am so upset and want to do no business with this company in the future. My thoughts were would they have this communication if I didn’t need to reschedule. Mind you know one knew I wanted to reschedule the women I spoke with on the phone assumed I wanted my deposit back and told me that the request was sent in and I would have it back in my account within 3 business days.
This was a lie!! I read the reviews from other customers in the past. The doctors maybe good but I’m sorry I would rather spend a couple thousands more to ensure I have great communication and customer service. These things are very important to me. If they aren’t for you than try it out. If having exceptional customer service and communication is key for you do more research and spend your money somewhere else.
I still have not received my deposit and I have spoken to my consultant after reaching out to her several times but yet still have not gotten a word back from her on when I will receive my deposit. I have called to speak to managers countless times. No call backs and no email responses either. Very disappointing because these are life changing experiences that should be pleasant the entire process.”
Katia on GoogleApril 21, 2021
“I, personally, can't say enough great things about my experience at Sono Bello. The staff is nothing short of amazing!! The personalities and their above and beyond spirits are unmatched!!! It is said, a doctor is only as good as the nurses and staff that surrounds them. The Sono Bello location in Hanover nailed every spot! I'm three weeks from recovery, feel great. My consultant representative, Kerstin was outstanding, warm, inviting and knows her stuff!!! Advise Nurse Kalese was fabulous and patient with any and every question and concern I had, even post op. Drs. Tamim and Baraki were the consummate professionals and advised me based on their expertise. They didn't just go with what I initially wanted but what was best for me, my body type and the best results. I'm so glad I listened to them. I'm happy with my decision and the results!!!”
Sandra on BirdeyeApril 08, 2021
“UPDATE: Since writing my review, I've spoken with someone at the corporate office and they were able to get things worked out. The person was extremely pleasant and accommodating. They reached out to me within 48 hours of my having posted this review, and the contacted the Hannover office themselves to ensure I got the appointment and care I needed. I am much more optimistic about my follow-up appointments moving forward. While things definitely got off to a rocky start, I feel a lot better about continuing care with this office.
Mine was an unfortunate experience. While the staff was pleasant, they were not professional and they dropped several important balls. They neglected to order the garment I was supposed to wear following my surgery. The doctor that performed my procedure made comments that gave the impression he was unsure of how successful the procedure would be AFTER I was getting off of the operating table. They missed my post-op appointment and when I returned for the rescheduled appointment, they failed to schedule it. I've voiced my concerns to the management at both the Silver Spring and Hanover Maryland offices, and nothing has been done. To date, I haven't had a post-op appointment and am seeking guidance from my primary care physician. I would strongly suggest researching other options prior to going here. The Maryland offices are bad representations of the brand.”
Zukeh on GoogleApril 06, 2021
“I have only been to my consultation so far, but I can say that the staff is great. I met with Kerstin and she’s incredibly sweet and down to earth. She was very transparent and offered her opinion of what she thinks I need vs things I don’t really need, but ultimately left the decisions completely up to me. She made me feel very comfortable and tried to work with me to ensure that I can move forward with the services that I would like to have done. So far, so good!”
Kristy on BirdeyeMarch 30, 2021
“I had such an amazing experience during my consultation today with Sarah in Hanover. I knew nothing of Sono Bello other than the limited information advertised on the TV Sarah was very professional, friendly and took her time to ensure every single question that came to mind was answered. Sarah made me feel so comfortable with the decision I have made. I am so excited for the great results I will get on April 14th, Happy Birthday to me. Yay!!!”
Kelly on BirdeyeMarch 29, 2021
“Mine was an unfortunate experience. While the staff was pleasant, they were not professional and they dropped several important balls. They neglected to order the garment I was supposed to wear following my surgery. The doctor that performed my procedure made comments that gave the impression he was unsure of how successful the procedure would be AFTER I was getting off of the operating table. They missed my post-op appointment and when I returned for the rescheduled appointment, they failed to schedule it. I've voiced my concerns to the management at both the Silver Spring and Hanover Maryland offices, and nothing has been done. To date, I haven't had a post-op appointment and am seeking guidance from my primary care physician. I would strongly suggest researching other options prior to going here. The Maryland offices are bad representations of the brand.”
Zukeh on GoogleMarch 11, 2021
“I had a very professional experience with The Solo Bello Staff and My Doctor. I have already recommended family members to seek treatment at this location. One has already had her surgery and like myself is very happy with her results .The other is scheduled for next month.”
JOANNE on BirdeyeMarch 03, 2021
“I am 3 days post surgery and my experience was excellent. My nurse Sidra was truly a blessing. She had an an absolute professionalism while at the same time comforting attitude. Besides my wonderful nurse was my magic man Dr. Onyewu. I am 3 days post surgery so when I say magic man, he totally blew my mind away. I can’t thank him enough for understanding exactly what I wanted. Amazing experience!”
Bonnie on GoogleMarch 02, 2021
“I am just two days away from my procedure appointment, and I just have to say that my experience with SonoBello has been exceptional! Stephanie was awesome during my consultation! She answered every question I had, and made me feel very comfortable. The ladies at the front desk are awesome! I met with Dr. Mallalieu for my pre op, and was very pleased with his bedside manner! He was extremely knowledgeable and candid about the procedure, as well as providing me realistic feedback of my expectations! After meeting with him, I ended up trading out one of my four procedures for another, and to my surprise, I received reimbursement of funds to my credit card. I wasn’t able to speak to someone that day, however, they must have great communication in that office, because I received a message from Tara stating that I would be refunded the difference, and within 48 hours, over a weekend and a holiday, it was there. I went in this past Saturday for my COVID test and had yet another very pleasant experience! I wish I could remember the names of the nurses I saw for both my pre op and COVID test. They were both so awesome! Every single interaction I’ve had at SonoBello, in person and via the phone has been great! Makes want to do more business and refer lots of people to them! Thank you so much! I can’t wait to share my transformation! ”
Ursula Renee on BirdeyeFebruary 16, 2021
Drea on GoogleFebruary 15, 2021
“Most terrible service I have ever experienced. Thanks to Sarah for quickly helping with my issue.... BUT won't go back if I ever wanted any services in the future. Good luck”
Mrs. Sports on GoogleFebruary 13, 2021
“I had my revision and added waist and back roll last Saturday (Hanover). I did Not receive a follow up email or call from any staff. The surgeon I had the first time contacted me several times within the month prior.
Day of surgery, I was only medicated for about 30 minutes prior to surgery which resulted in me feeling A LOT of pain during the procedure. When I got home, I noticed a black and blue bruise on my left breast which I have no idea why! Took pics of course.
Only one week out, post opp not until next week but I've already notice one side looks very uneven. I will address this on my post opp and will update as I heal. Still in a great deal of pain which is not the same experience as before. The Surgeon was nice but the entire procedure felt very Rushed and I praying results are not a result of that.”
Drea on GoogleFebruary 13, 2021
“I cannot say enough great things about the Baltimore location! Perfect experience even with all the craziness going on at this time. They go above and beyond and the staff is beyond amazing from the front desk to the physician and everyone in between. I would definitely and have recommended them and would never dare go anywhere else. It was a great and comfortable and caring environment from my consultation all the way through the procedure and follow ups. Everyone is caring and always pleasant. They give you the time you need and are genuine. ”
Terri on BirdeyeFebruary 12, 2021
“Bad service 😡😡😡 they still our money my husband and I trying to get the treatment we pay half of the money before our appointment they cancel they asking for the other half they offer us before financial payments.so our appointment cancel and they refuse to return our money we lost $3000 😡😡😡SONOBELLO ITS A TRICK TO STILL YOUR MONEY I’m going to talk with my lawyer if you not return the money to us
😡😡😡😡”
Hilda r. on GoogleFebruary 02, 2021
“I came in for a consult at the Baltimore location . The staff was nice; I would definitely recommend! ”
W on BirdeyeJanuary 31, 2021
“The staff has been very accessible and answered my questions. They are friendly and professional and made me feel comfortable. When I met with my doctor during pre-op he took time to explain the procedure and what to expect. I can’t wait until my surgery. I recommend Sono Bello to anyone. ”
Nikee on BirdeyeJanuary 30, 2021
“I’ve been thinking about getting work done for about 6 years. I wasn’t sure if I would even go through with the consultation but I’m so glad I did. My experience with Stephanie went extremely well. I was nervous and anxious at the same time but she answered every question with ease. Polite, professional and down to earth! I truly appreciate amazing service and she definitely covered all bases. ”
Angela on BirdeyeJanuary 30, 2021
“Stephanie us amazing she answered every question I had and I am more confident in the future me.”
janet on BirdeyeJanuary 29, 2021
“At first I was nerves to walk in but after speaking with the staff and everyone was super friendly to me. Even the staff that wasn’t assisting me. I talked to Stephaine and she made me feel more comfortable and she wasn’t bother when I asked the same question twice or if she explain something again. She made me feel good walking in and out. All the paper was easy to read and follow. ”
michelle on BirdeyeJanuary 26, 2021
“I had Sono bello performed about 2 weeks ago. So, the verdict is still out on the results. However, my body is progressing and sculpting each day . All staff members that I encountered (Stephanie, Dr. Baraki, Kalese, and Melissa) were all so helpful. They showed interest and care throughout the entire process. I appreciate all that they did and continue to do. I would recommend this Sono Bello group. They deserve the high star rating that they have!!!”
formmyeyesonly2020 on BirdeyeJanuary 25, 2021
“I’m struggling with the number of stars to assign this review. I am 2 weeks post treatment and my feelings towards the day of my procedure and the surgery nurses has not warmed. One of the two surgical nurses needs some sort of training or maybe she was tired and she needs a vacation- she lacked compassion and overall emotional intelligence for her role. Not including the poor experience with the surgical nurses . I feel like the verbal communication about and surrounding procedures could be improved from beginning to end for a more comprehensive patient experience. The doctor was nice and seemed very knowledgeable and competent. His follow up call 4 days later was nice. Stephanie ,patient coordinator, was personable. However the saving grace for me was the empathy I received from Kalese , front desk, and the Nurse on my follow up appointment - I believe her name was Melissa. I’m still healing so I cannot attest to the results. But fingers crossed. I guess for that - I give 3 stars. ”
LA on BirdeyeJanuary 24, 2021
“Kalese at the front desk is just amazing. She is always focused on a positive customer experience which had changed my opinion of the practice after so many negative experiences. ”
Fatima on BirdeyeJanuary 19, 2021
“Although I had a pretty long wait (40 minutes), the staff was courteous and professional. Stephanie answered all my questions several times to bring me at ease with getting the procedure and the pricing. I look forward to my surgeries in 2021.”
Simone on BirdeyeDecember 30, 2020
“Stephanie provided great customer friendly and professional.”
Lynn on BirdeyeDecember 29, 2020
“Although some bump in this roads. I was contacted with Sonobello corporate and we work my issues and concerns.
I must say this surgery did change my life and help my self esteem.
I am happy that I have it done it was quick and not pain at all. I returned to working 2 days later.”
Gabriel on GoogleDecember 29, 2020
“In the planning stage, scheduled for next week. So far the experience has been pleasant. Stephanie has been timely with all my questions and emails. She is professional and kept me informed of each step in the process. I am looking forward to my procedure which I expect will be life changing. Will update after procedure. The office and reception was nice, clean and professional.”
Lula on BirdeyeDecember 29, 2020
“I had such an amazing experience during my consultation today with Courtney in Woodbridge, VA. I knew nothing of Sono Bello other than the limited information advertised on the TV commercial. Courtney was very professional, friendly and took her time to ensure every single question that came to mind was answered. I am an African American women with 4 kids and needing lots of surgical work. Courtney made me feel so comfortable
and hopeful. Thank you Sono Bello for have such a professional staff member.”
Maisha on GoogleDecember 23, 2020
“So far its been a pleasure and a warm feeling that I'll be in good hands. Im looking forward to this new procedure. Im looking forward to the results as well. ”
tj on BirdeyeDecember 21, 2020
“I am scheduled with Dr. O for my procedure on February 3rd. The staff and Stephanie was very comforting and professional to helping me achieve my personal goal. ”
Erica on BirdeyeDecember 12, 2020
Patricia on GoogleNovember 23, 2020
“From the text messages, reconfirming my free consultation, to the follow ups so far, SonoBella gets two thumbs up!!! Kalese at the front desk was welcoming, friendly and knowledgeable!!! Stephanie was thorough, friendly and kind!!! Looking forward to surgery day. ”
Stanya on BirdeyeNovember 20, 2020
“The staff were very caring. Everything was explained very well. The original date of surgery was postponed due to an unforeseen emergency with the physician. Sono Bello rescheduled me to the next available date, which was 2 months away. I asked them to wait list me for an earlier date in the event of a cancellation. They kindly did this, so my surgery was only delayed about 3 weeks. Stephanie was wonderful, my surgeon and nurse were wonderful and Jada was wonderful at my post op.”
Linda on BirdeyeNovember 19, 2020
“Amazing staff, amazing Drs. These people are so friendly, thorough, and responsive to any needs or questions you have! I had my procedure done a week ago and it was a great experience!”
Erin on GoogleNovember 07, 2020
“The staff were awesome and helped make this experience very successful and pleasant ”
Tyra on BirdeyeNovember 06, 2020
“It’s unfortunate that I have to give this center a 1 rating, because I had such a pleasant experience during my initial meeting. I met with Stephanie on Saturday, October 17th, and during that appointment, she managed to put my mind at ease and gave me a high sense of “hope” about the procedure I was considering. She also told me to think about it and send her an email if I had further questions. Additionally, she gave me a quote and potential surgery date of October 29th for the procedure. My main concern was having the procedure and being able to travel on Nov 12th, but she said I would be good to go by then. Stephanie also told me the quote (but not necessarily the surgery date) was good until Tuesday, as they are closed on Mondays. I sent her an email Tuesday morning as advised, to confirm the date for surgery (responding directly to an email she sent me on Sunday) and asked if she could call me about a couple concerns I had. Btw...the concerns I had were specific to the many reviews regarding the lack of response from the staff and the center, from the email she forwarded to me. I also called and spoke with someone at the front desk, and asked if Stephanie could return my call. Well...I’m still waiting for a return call or even a response to my email, and today is Oct 28th. Needless to say, after not receiving a return call, I went with my gut and decided to defer considering having the procedure until I complete my travel. But after not receiving a response by email or phone from Stephanie to date, I’ve decided not to have the procedure at Sono Bello at all. ”
Karen on BirdeyeOctober 28, 2020
“Miss Bello...
Let me tell you about Mrs. Kaless Lagett
ShhhhE "IS/WaS" the BEST AWSOME nurse,,,TECH... person in place🙄I DONT 🤷🏽♀️KNOW HER title... All I know is shhhEEE was the B. E. S. T.... EVVVER"!! 🤗🤗🤗she was very PROFESSIONAL,, GREAT Sweet Potato Pie personality... VERY HAPPY vibes VERY knowledgeable on the situation at HAND... I thought she was going to perform the procedure 😉answered my questions before I could even ask them...the DOCTOR MAN came in and said the same thing she had already SAID... She was so great I adopted her as my NEW cousin she's a KEEPER...& A good team member😇😇😇
thank you
"sono"... ”
sagiTTarius on BirdeyeOctober 22, 2020
“My experience from day one has been great! Friendly and very helpful with my questions. Kalese Leggett was very nice and took her time with me. Timing was important to me and not being from Maryland especially. Thank you all for your hospitality!! ”
Stacy on BirdeyeOctober 21, 2020
“I have had a great experience here at Hanover. From the front office to actual procedure has been great!! Everyone has been helpful, very nice and kind. Dr O is awesome!! Sarah help me with my consult and throughout the time and she was awesome and very nice!! Shes great!!! I was very pleased especially after some of the reviews. I have never waited that long or had a hard time getting through. They are busy and a hopping office, but I never had any issues or complaints!! MJones❤”
Mary on BirdeyeOctober 19, 2020
“Must read!!!!!! I am a blogger and my reviews are 100% authentic because I want people to get the real. And that could go either way because I could’ve had a great experience or a bad one but in my case it’s kinda leaning in the direction of a train wreck and waste of money.
So when I first chose to go to sono Bello my consultant Stephanie was really great helpful in helping me choose the areas that needed to be done and we worked together to come up with the results that I wanted in the end. Getting my surgery all that went well my doctor was nice. I had the greatest nurse the day of my surgery I wish I remembered his name but he was so wonderful and made me feel really comfortable.But that’s when everything Turned. I guess after they get your money you become less of a priority at least that’s how it feels.
I am about 2 1/2 months postop. I got my upper abs lower abs back bar rules and waste liposuctioned.
About a month out I noticed that my back that I got done was completely lopsided. And I mention this to the nurse that measured me during my one-month appointment and she said that sometimes you may look a little lopsided but it may resolve itself. I waited to see if it would change and to this day it hasn’t.
Not only was my back lopsided but my upper abdomen area and waist area were we’re not fully done for the lack of a better term. I literally could touch and feel where all of the swelling was in the areas that were touched and in the areas that wasn’t touched it felt normal if that helps you get an idea of what I mean. To me no area within the areas I paid for should feel normal. I have called to expressed my concerns a few times and was always told I would get a call back to possibly get a revision. Still haven’t heard anything so I’m kind of waiting till my three month appointment to really address these concerns furthermore. Overall I did not get the results that I wanted. I understand that it may take six months or so but to me there’s really no reason why I should be lopsided or have areas that I paid for seemingly untouched. And there were parts of my body that Stephanie and I discussed and she advised that would be included in that surgery that were never even touched. I now have literally a mushroom on my back the top part of my back hangs over the bottom part of my back and I was told and paid for entire back to be done.
Her and I went over this over and over again twice in her office before I even paid for it just to reassure myself that I was getting what I wanted. That’s Wild. Which is disheartening because I really had high expectations for the results that I would have. At this point I am pretty much healing OK there is air parts of my body that are hard assuming from the swelling. There’s parts of my body that were done where his skin is tighter than others in the same area. And I’m really itchy don’t know if that’s normal but yeah it sucks. I would’ve love the opportunity to discuss this with them directly but them not answering the phone and or returning emails or messages left with the receptionist made that kind of difficult so hopefully I can come back on here after my three month appointment or after I get a second surgery or something I don’t know to better advise you guys if My issues will have been resolved.Sidenote if you want to keep up with my results you guys can follow me on YouTube and social media @flawed_but_fabulousone because a video about my experience with them will be up very soon.”
Shannon on GoogleOctober 17, 2020
“Was there for over an hour past my appointment time for a consult. When I said I’d have to reschedule unless I could be seen pretty quickly, they still said I’d have to keep waiting to be seen. I gave it a few more minutes and still nada. I ended up having to leave because I had a prior engagement and should have been finished at sonobello several times over. When I told them I needed to reschedule and I’d be leaving, they tried to stall me, but still wouldn’t take me back to be seen. It did not present well and was a complete waste of time and gas money.”
Tala on BirdeyeOctober 09, 2020
“I am super excited for my coming procedure. Everyone at Sono Bello, especially Stephanie, have answered ALL of my questions (repeatedly) and been there to make sure i am comfortable with everything that is planned. ”
D. Ginger on BirdeyeSeptember 30, 2020
“I had my procedure Thursday 9/24. I was not happy with my experience previous when I went for my consult with the doctor. I arrived at 230 and I did not leave until after 5. I had an appointment for 3 pm.
For my procedure on Thursday , I arrived at the arrival time of 12:30 for my 2 pm surgery time. I did not get medicated until 230 and have no idea when they began the procedure. I was there until 7. No negative feedback about the procedure itself. Normal stuff there.
So there seems to be an ongoing issue with the wating times. There is always room for improvement. There are MANY posts about waiting times that I feel are unreasonable. These procedures are not cheap by any means. And not to mention that your patients time is just as valuable and important.
With regard to the one week post op, they should have on site the materials necessary to be handed out and not order them a week post op if they are required that immediate.
I have been in health care before. When you have a medicated procedure, there really should be a follow up call the following day by ideally the nurse that was with you on the day of your procedure. They have plenty of time to do this between procedures. While I waited in the room the day of my procedure for 2 hours I heard them in the station area laughing and joking. So clearly there is time for this to be done. This would be the time to schedule your follow up and answer questions while performing a check in on you. Make sure you are following the directions for your after procedure care. This is good customer relations. I did miss a call from the doctor 2 days later and that was fine. A reasonable time to hear from the doctor and a nice personal touch that does not always happen anymore.
The assigned nurse that I had was great otherwise. No complaints about the staff once actually being seen for any visit. They are skilled professionals. No issues with that. It was mostly the time waiting and the follow up.
Last suggeestion, I am 4 days post op so I do not know what to expect with results. That will be a future post. However, I do feel that the doctor should be consulting with the patients before you pay for the service since payment in full is required prior to scheduling. I feel that there may be another area that will need to be addressed and it could have easily been at the same time and scheduled all at once if I had consulted with the doctor first. Nurse practitioners have thir place. But the doctors are the skilled performers. So there should be consult days and surgical days and not a mixture of both. Procedures run over and waiting for him to step out of surgery is not the way to schedule a consult. Doctors should perform the consults and then you follow up with the nurse practitioner. for the scheduling and confirmation of the areas to be addressed. Seems to be a lack of an office manager possibly. As I am currently in a management postion and have been for 16 years, I am on site 60 hours per week as I value my customers and their contribution to my reputation. After all if the busness fails, so have I. It is the office managers job to assure that your visit is the best it could be. Which brings be back to follow up. Maybe there should be a quality person that calls after all your visits to assure there are no negative feedback comments to be posted. Not addressing them after they are posted...”
DayTime on GoogleSeptember 28, 2020
“My experience with Sono Bello has been amazing so far. The girl at the desk was friendly, the office was beautiful and immaculate, and everyone puts you at ease. Stephanie is an amazing consultant! She thoroughly explains everything and is kind and patient. The pricing is more than fair considering everything that you get done. Both my mother and sister have had this done in the past month with amazing results! I'm really looking forward to having the procedure done soon! ”
Erin on BirdeyeSeptember 28, 2020
